| February 12, 2026 | Villages | Pathway lights walking down to the Porto gate from the clubhouse are still out. This problem has been reported to the concierge but still not fixed.
| In-Progress |
| February 11, 2026 | Club | apparent new(ish) asphalt rupture in parking space, first stall left side, 2nd level, across from pickleball courts
| In-Progress |
| February 10, 2026 | Villages | The is a cobblestone "path" going from Chardonnay to the vineyards and "trail" behind California Trail. It is loaded with weeds.
Robert: HOA responded to this request
| In-Progress |
| February 10, 2026 | Gates | entry gate staying open at Porto Village
| Completed |
| February 8, 2026 | Club | The ceiling fans in the gym are rotating at various speeds (some slow, some fast), even though the selector on the wall is set to “fans hi.” In addition, one fan is not working at all. Thank you.
Robert: The Programming tech had a family emergency on the 4th the day before our appointment. we are waiting for a new date and time for the programmers return.
| In-Progress |
| February 3, 2026 | Villages | 2ND REQUEST the street light on Solera st by meritage loop park pergola is still out. Please follow up with a course of repair.
Robert: I will forward to HOA office.
Message sent to HOA
| In-Progress |
| February 3, 2026 | Gates | At the St Julien gate, the pedestrian gate closing mechanism is not attached to the gate. (I don't know if it's supposed to be attached or just push against it.) The gate seems to latch OK if it's released from wide-open, but it does not latch if released from nearly-closed.
| In-Progress |
| February 1, 2026 | Gates | Viognier Ct pedestrian gate lock not working. No power to keypad. Barsac working fine
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |
| January 31, 2026 | Landscape | Trail on Chardonnay lane in need of weed removal.
Robert: HOA office has been informed
| Completed |
| January 30, 2026 | Gates | The vineyard gate on Viognier Ct is not working. I live right by the gate and I get requests to let people in often. This seems to be an ongoing issue and it gets fixed but then breaks again. Thanks
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |
| January 30, 2026 | Gates | Pedestrian gate at the end of Viognier Ct - the gate code does not open the gate.
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |
| January 30, 2026 | Gates | The gate at the end of Viognier Ct is not working
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |
| January 30, 2026 | Villages | There is a crosswalk going up Trilogy Parkway at the entrance to Porto Village. The button on the pole on the side going up is broken. The parts are laying on the ground at the base of the pole. Also I thought there were supposed to be lights on the signs that lit up when the button was pushed to alert drivers that there are pedestrians in the crosswalk. There does not appear to be any lights on the either sign.
Robert: Thank you for bringing this forward. I will investigate and repair.
This has been fixed.
| Completed |
| January 28, 2026 | Gates | Both pedestrian gates on Barsac ct & Viognier Ct will not open using the numeric key pad.
This is my third request concerning this issue.
Please acknowledge this request.
Thank you
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |
| January 28, 2026 | Gates | ST. Julien Walking gate is not closing. Needs repair
| Completed |
| January 27, 2026 | Villages | The street light on Solera st by meritage loop park pergola is out.
Robert: I will inform the HOA office.
| Completed |
| January 27, 2026 | Gates | The Sonoma pedestrian gate still doesn’t always work.
The Latour pedestrian gate is working great!!
| Completed |
| January 26, 2026 | Tennis / Pickleball Court | Clock facing pickleball courts has stopped.
We will check the batteries again.
Robert
| Completed |
| January 25, 2026 | Villages | Hello, the gate combination lock system from the cul-de-sac to the walking path along the vineyards don’t work.
In the Bordeaux community at the end of Barsac
And viognier
Batteries need to be changed?
Combo is 1443
Thanks
Robert: I was informed that the batteries were changed. I will go and double check the issue.
| Completed |
| January 24, 2026 | Club | Pic’s
| Completed |
| January 24, 2026 | Club | There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door. I tried 2 times to send this. This is without pic’s.
Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.
| Completed |
| January 24, 2026 | Club | There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.
Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.
| Completed |
| January 24, 2026 | Club | There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.
Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.
| In-Progress |
| January 18, 2026 | Villages | The lamp post on the northeast corner of Meritage Park (the corner closest to the pavilion) in Tuscany Village is not lit at night.
Robert: I will inform the HOA office.
| In-Progress |
| January 16, 2026 | Landscape | The lights on the walkway between the Club and Porto Village (Healing Rock Court) were not on the last evening I needed them
we are working on the programming to work out all the timing with the new programmers.
Robert
| In-Progress |