| August 11, 2026 | Gates | SINKHOLE: Sonoma Gate Roundabout
There is potential sinkhole developing(?) at the Sonoma Gate roundabout. Its is between the center ring around the garden and the asphalt. Located on the left as you exit the gate approching Vineyards Parkway stop sign.
Probably a good idea to check it out before Sonoma reseal.
Greg
| In-Progress |
| August 11, 2026 | Club | Internet connection in gym is patchy, at best. It was working well for quite some time but over the past 2 weeks the connection continues to disconnect. The connection is possible in the hall leading to the gym but lost in the gym proper.
Also, on some machines, only 2 TV channels are accessible.
Thank you.
| In-Progress |
| August 11, 2026 | Pool | All of the palm trees and palm shrubs around the pool area have dead fronds in them. These should be cut off to maintain the image of a true resort pool.
| In-Progress |
| August 11, 2026 | Pool | The tile around the inside of the pool is very dirty with a scum film on it. While across all the tile, it is particularly noticeable on the white depth indicator tiles. This should be cleaned scrubbed clean regularly.
| In-Progress |
| August 11, 2026 | Club | Walkway up to Club, been this way for over a year!!
| In-Progress |
| August 9, 2026 | Villages | 5th request.
Gate cards #23677 & 23678 do not work at the Barossa (our village) pedestrian gate at the fire exit on California Trail. Please resolve and communicate it has been resolved
Thank you
| In-Progress |
| August 8, 2026 | Club | In the handicapped shower in the ladies locker room, The hose to the hand held shower head is wor and about to break.
| Completed |
| August 5, 2026 | Villages | Would like roof inspection of my home. 2100 Solera street. Thanks
| In-Progress |
| August 4, 2026 | Club | The bottle-fill function on the gym drinking fountain has been broken since May.
I submitted a written report at the gym in May, and the maintenance sheet stated that parts were ordered on May 29. Since then, I have requested updates on that sheet several times, but none have been provided.
Yesterday, I spoke with Pria at the concierge desk. She checked the records and found that the repair had been reported as completed in May. That information is incorrect. The bottle filler was not fixed and still does not work.
Facilities has reset the unit more than once. Each time, it worked only once or twice and had stopped working again by the following day. Clearly, resetting it is not a repair.
Please have Facilities correct the inaccurate record, determine what repair or replacement is actually required, and provide a specific status update and expected completion date. After more than two months, this should not remain unresolved without any explanation.
Thanks
| In-Progress |
| August 3, 2026 | Club | 1). Trash enclosure of club house.
Please clean up trash on floor & close lid of trash.
No trash smell with lid closed.
2). Light of toilet in ladies restroom at pool & gym needs to get replaced.
Thank you.
| In-Progress |
| August 1, 2026 | Villages | Road-kill (poor little bunny) on Chianti Ln near 1617 should be removed.
Scott: hi Maurice, i will go and take a look now. thanks for letting us know
| Completed |
| August 1, 2026 | Gates | The man-gate at the Solera entrance is out alighment. The gate strikes the support post near the top when it swings closed and sometimes the gate does not fully close.
Scott: a work order has been placed. thanks for letting us know.
| Completed |
| July 30, 2026 | Landscape | North end of Miwok walking path area has several dry areas of grass due to lack of enough water for the heat we are experiencing.
| In-Progress |
| July 28, 2026 | Pool | I believe the indoor pool equipment is moldy, the white weights and noodles.
Thank you!
Scott: a work order has been placed. thank you for bringing this to our attention
| In-Progress |
| July 28, 2026 | Villages | The hillside to the north of Barbaresco sloping down from Upper Miwok Park has long grass which appears that the irrigation system is not working as it is mostly turning brown.
| In-Progress |
| July 28, 2026 | Club | There are two different audio tracks playing in the men’s locker room; one in the poker table area and the other in the rest of the locker room. I realize this is not a major problem, but thought it best to bring to someone’s attention nonetheless. Thanks.
| Completed |
| July 24, 2026 | Villages | There is a tree in the olive grove behind our house that has a dead branch. This branch is hanging over the fence above our yard. Please have the dead branch removed and thin the overhanging branches. Thank you.
| In-Progress |
| July 21, 2026 | Villages | This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you
Best
Keith Groves
| In-Progress |
| July 21, 2026 | Villages | This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you
Best
Keith Groves
| In-Progress |
| July 15, 2026 | Landscape | Took much water for little green patch ?
Run off onto street.
Please check & adjust. Andalucia gate.
Thank you.
| In-Progress |
| July 14, 2026 | Vineyards | Same 2 water leaks as 1-2 weeks ago behind Frascati.
| In-Progress |
| July 13, 2026 | Landscape | Lots of water at each watering for small green area.
White pipe to help soil drainage, I guess, would love less water.
Much runoff onto street.
At divide/entrance of Andalucia gate.
Please check sprinkler. Thank you.
| In-Progress |
| July 13, 2026 | Landscape | Sprinkler at divide area of entrance to Andalucia.
Lots of water at each watering for small area.
Much run off onto street.
May be adjust water a little?
White pipe to help soil drainage would love a little less water too.
Thank you.
| In-Progress |
| July 13, 2026 | Gates | Entrance to person gate next to fire exit for Barossa has not been working for atleast two months. When can we expect resolution?
| Completed |
| July 10, 2026 | Gates | Barossa pedestrian gate on Trilogy Parkway is not working.
Scott: antennas have been replaced
| Completed |