December 26, 2024 | Club | Middle shower stall in men’s locker room has clogged drain
| Completed |
July 28, 2024 | Gates | Miwok exit gate not closing. Beeping!
| Completed |
November 4, 2024 | Gates | Miwok gates not working. Beeping loudly! Entrance side is half open. Large vehicles cannot get in, i.e. emergency vehicles! Exit side stuck open.
| In-Progress |
January 7, 2021 | Landscape | Miwok park (corner of Barberesco & Miwok) needs the grass replaced. The wild grasses are truly dead and not merely dormant. This half of the park has looked this way for a year and has only gotten worse. Wild grass was a poor choice and if the grass just doesn't look good nor has it grown well. Could we please replace the wild grass with turf grass?
Thank you
| Completed |
December 26, 2020 | Gates | Miwok pedestrian gate locking hardware is missing, gate can be opened without badge
| Completed |
November 15, 2020 | Gates | Miwok vehicle entry gate is stuck open.
| Completed |
May 10, 2022 | Club | Monument Sign going up to the club. The stack stones on the sign have fallen and have been laying there for serval weeks?!
| Completed |
August 6, 2022 | Gates | My card does not open the sidewalk Solera gate. When I can scan the card it beeps and the light turns green but the latch does not open when the lever is pushed down. I have tried this several times and it works occasionally. I can use the card to open the car gate.
| Completed |
May 23, 2022 | Landscape | My wife and I live at 1750 Chardonnay Court. Every day I walk our dog on the "ridge" next to our house which has a lot of olive trees. These trees have historically been very healthy. However, this year I've noticed that several of the trees are doing something I've not seen before. One tree has leaves that are are turning yellow and dropping lots of leaves (in one location so far) but other trees have also started to have yellow leaves at other locations, but not has much as the first one. We have lived here since 2014 and not experienced this before. Should I be worried about the health of these trees? Maybe someone should come and look at them??? I would be happy to have someone come by my house so I could show it to them. (BTW, we will be out of town beginning on June 2, so it would be good if someone could come by before then and I'll be happy to point out my concern.) We really like the trees, they've added much beauty to the area. We don't want to lose them. P.S. We often have other people who walk their dogs along the ridge too. I'm sure they would appreciate healthy trees too!
| Completed |
July 9, 2024 | Club | Need more cue chalk for pool table area.
ALSO: what is status of maintenance report regarding broken crutch (bridge) in pol area?
| Completed |
September 22, 2023 | Club | Need new chalk cubes for pool tables in pool tables room. Need at least 6-8 each.
| Completed |
September 10, 2021 | Villages | Neighborhood Watch Captain reporting Solera gate is malfunctioning only half open, residents cannot get in or out. Email sent to Management
| Completed |
November 20, 2019 | Club | New treadmill in the Gym is not working
| Completed |
October 7, 2020 | Villages | Newly Resurfaced Road Damaged. While walking on Pinot Place today and noticed that a small section of the newly sealed road was damaged by a vehicle tire. This is in front of 1659 Pinot Place. You can see the tire mark has removed the sealant and the old road surface is visible. I don't know if this damage occurred because a vehicle drove on the road before the sealant had set, or the sealant was applied to thinly. While American Asphalt is still working in Trilogy I think it would be good for them to come and repair this issue.
I can provide a picture of the issue if you email me directly.
Thanks,
Mike Ciopyk
| Completed |
April 3, 2021 | Club | No internet connection on the technogym kiosk in the gym. Thanks.
| Completed |
October 17, 2023 | Club | No longer getting email to notify the US Mail has been delivered
| Completed |
July 3, 2023 | Club | Noted there is a broken sconce light fixture at the vanity mirror in the women's locker room (left side when walking in, closest to the wall). Also noted the (2) vanity stools, as well as the cabinets themselves, especially where the swimsuit dryer is located, have seen better days. Is there a scheduled timeline for replacement of these items? Thank you! Celeste Storrs
| Completed |
June 9, 2021 | Landscape | Now that PG&E has said that they will not be using their easements inside
trilogy for a staging area can rehabilitation of the deplorable condition of the grassy areas
now begin? It is currently disgusting.....................
| Completed |
July 11, 2023 | Villages | Numerous deliveries indicate my gate code (4166) is not working at the Bordeaux gate where we live.
| Completed |
May 9, 2022 | Landscape | Oak tree in common area behind 1960 /1962 Barbaresco needs to be pruned. It has several low hanging branches.
Thank you.
| Completed |
June 14, 2023 | Landscape | On July 17, 2022, I requested that bark be refreshed along the view fences for homes along Fiano Lane. This still has not been done, and I am getting a significant amount of spurge (low growing weed) in that area. On rare occasion Terra Care sprays the weeds that are 12 inches tall, but does nothing for the low growing spurge. I am tired of hand weeding. With permission, I will be happy to spray the weeds myself. Hand weeding has become overwhelming. Please address this issue soon.
| Completed |
July 21, 2024 | Landscape | On July 4, I asked for landscape maintenance and I see it is listed as "In progress". Absolutely nothing has changed in the large areas of dry and dead grass. The sprinklers are coming on with a foot and a half coverage which doesn't begin to cover the dry areas. How much do we have to lose before someone actually comes to see the lack of water pressure for the grass at the North end of Miwok Park?
| In-Progress |
May 4, 2021 | Tennis / Pickleball Court | On one of the benches between pickleball and tennis courts there is a bolt missing on the seat. So the seat falls through. We turned it upside down on the grass.
| Completed |
August 14, 2024 | Tennis / Pickleball Court | On the gate, near pickleball court #4, one part of the gate latch (the part attached to the gate) is loose. That part has only one screw (it has been that way for a long time), and that screw is now partially stripped and cannot be fully tightened.
| Completed |
September 18, 2024 | Tennis / Pickleball Court | On the Pickleball courts there is a burnt bulb in one of the night flood lights. The one next to court 4 towards the center of the courts.
This issue prevents play on court 4 after dark.
Please correct as soon as possible.
| In-Progress |