| September 8, 2025 | Club | The Group Exercise Studio needs to be cleaned. The mirrors, floor, equipment, and mats.
Thank you,
Julia Benvensiste
Thank you for request. The team has completed the tasks.
Robert
| Completed |
| November 25, 2025 | Club | The Group Exercise Studio fans need to be cleaned.
Thank you,
Julia Benveniste
| In-Progress |
| January 8, 2020 | Gates | The groundcover on the mow strip on the left just inside the Miwok entrance gate is overflowing into the curb and is filled with weeds. It has been that way for months.
| Completed |
| October 17, 2025 | Gates | The golf cart gate leading from Lafite Court to the Rhone neighborhood is once again stuck open.
| In-Progress |
| December 19, 2024 | Bocce Court | The golf cart gate by the Bocce Ball courts has not been working for several days and is in urgent need of repair.
Thanks,
Shay
| Completed |
| June 12, 2025 | Villages | The gates at the Solera entrance to Tuscany are both squeaking and need lubrication.
The pedestrian gate is still not closing despite recent attempts to fix the problem. The hinge plate at the top right of the gate is not flush with the wall by a fraction of an inch.
| Completed |
| September 23, 2024 | Gates | The gate going out of Trilogy on Zinfandel is not working correctly. Only half of it opens and you can get through, but it is tight. That side of the gate has been working very slowly.
| Completed |
| December 22, 2021 | Gates | The following gates don't work: golf cart gate between Rhone (Briones Valley Road) today is not working and the
pedestrian gate into Rhone has not worked all week.
Thank you
| Completed |
| March 4, 2022 | Gates | The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.
| Completed |
| March 4, 2022 | Gates | The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.
| Completed |
| March 30, 2022 | Gates | The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.
| Completed |
| January 12, 2022 | Gates | The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today again.
| Completed |
| July 15, 2023 | Landscape | The first fountain on the way up to the club by the big structure is in a terrible condition, stagnant water, green algae, smells really bad, the motor is above the water line. Needs tending too, especially as we have mosquitoes
| Completed |
| December 17, 2020 | Gates | The Firenze vehicle gate will not open when using a gate card. Please fix. Thanks.
| Completed |
| August 19, 2021 | Vineyards | The fence at the base of the vineyard along Trilogy Parkway is damaged. There are two broken slats hanging down. If you are driving up Trilogy Pkwy from Vineyards Pkwy, this is located about halfway up from the fountain/crosswalk on Trilogy Parkway by the bocce courts and before the curve in Trilogy Parkway near Healing Rock. Another way to locate it is it is would be almost directly behind the homes at 1962 and 1964 Sacred Mountain Lane.
| Completed |
| June 26, 2022 | Villages | The facade to the outside street pillar off Andalucia has fallen off. I believe it's the 3rd pillar north of Andalucia Lane, on Vineyards Pkwy. The facade just needs to be re-attached.
| Completed |
| August 27, 2023 | Gates | The exit side of the Zinfandel gate periodically stays open. Sometimes the gate is stuck open, sometimes it closes. I have seen this issue several times over the past week, including this evening.
| Completed |
| November 16, 2023 | Gates | The exit gate of Sonoma Village has been stuck open for several weeks. This has been reported to the concierge desk several times.
| Completed |
| February 28, 2024 | Gates | The exit gate at Porto Village is stuck with one side open and the other side will not open. The only way to exit is through the entry gate
| Completed |
| November 7, 2023 | Club | The Event Center needs to be cleaned. The floors are slippery and dirty. The window sills are also dirty
Thank you,
Julia Benveniste
| Completed |
| July 19, 2022 | Gates | The entry gate at Latour is squeaky terribly!!! I didn’t know but my husband called the front desk a week or so ago asking for it to be fixed. I wrote in on this site early last week about it. I need someone to tell me when it is going to be fixed. I need it fixed asap!!! My husband had a heart attack. I am bringing him home from the hospital today. The gate is so loud he will get no rest. I actually counted the gate closings in the last 5 minutes as 8 times. It is more often earlier in the morning. It is driving me crazy. Drive through yourself; wait with your windows open as the gate closes; trust me you will wince and cringe! We can’t sit outside; it is too painful. PLEASE HELP!
| Completed |
| January 31, 2023 | Gates | The entrance into Bordeaux gate on LaTour is remaining opened and does not close.
| Completed |
| November 9, 2020 | Bocce Court | The entrance and golf cart gate near the Bocci ball court has not worked for a couple of weeks. Both my wifes and my badge work at the Sonoma and Miwok gates but not on the gates at the end of California trail. Please fix.
| Completed |
| September 1, 2021 | Club | The dumpster by the sales office is overflowing and has been in that state for some time. I can send a picture if it helps. Someone has also piled up multiple garbage bags in front of the dumpster (about 8-10 bags) which I suspect has prevented the routine pickup of the dumpster by the garbage truck. I walk my dog by that area about once a week and I'd guess this pile of trash has been there for several weeks. Now the critters have gotten into the bags laying on the ground and made a mess. Can someone PLEASE properly dispose of the garbage bags on the ground and get the dumpster picked up?
| Completed |
| February 10, 2020 | Club | The door to locker #24 in the men’s locker room is off one hinge.
| Completed |