| July 11, 2023 | Gates | At 9:30pm, I questioned a woman on Healing Rock Ct. I asked how she got inside the gate. She said the pedestrian gate was unlatched.
| Completed |
| July 23, 2023 | Gates | Porto gate open all night and this morning
| Completed |
| July 24, 2023 | Gates | In Porto (Healing Rock Ct), Outbound gates have been wide open for days. (Inbound gate is unresponsive
| Completed |
| July 25, 2023 | Gates | St Julien Vehicle entry gate stuck open,
| Completed |
| August 16, 2023 | Gates | Back on August 9 I emailed that the Latour gate(s) where squeaking badly. I got a response on the same day that they had been lubricated. It didn't work. I emailed back a few days later to ask for the gates to be rechecked. I don't know if that has been done but the gate(s) are still like fingernails on a chalkboard. Please HELP! I live next to the gates and the squeak is heard in my bedroom and office. That puts us at pretty much 24/7 noise.
| Completed |
| August 19, 2023 | Gates | For the past few weeks the Solera gates have remained open all day on Saturdays.
| Completed |
| August 27, 2023 | Gates | The exit side of the Zinfandel gate periodically stays open. Sometimes the gate is stuck open, sometimes it closes. I have seen this issue several times over the past week, including this evening.
| Completed |
| September 2, 2023 | Gates | Andulucia gate open
| Completed |
| September 14, 2023 | Gates | The 3 pillars supporting the gates at the Miwok entrance are all spotted/stained with something brown. And the cap on the middle pillar was damaged. Any opportunity for cleaning or painting these? This was first reported on June 12th as anopen forum comment.
| Completed |
| September 26, 2023 | Gates | The pedestrian/golf cart gate between Bordeaux and Rhone - at Lafite Ct and Briones Valley Rd - is not working...again. Or at least it wasn't working this morning, Sept 26, around 8:45 am.
| Completed |
| October 7, 2023 | Gates | Entry gate to la tour staying open. Won’t close.
| Completed |
| October 9, 2023 | Gates | St. Julien gate call box - Did not work when putting in my phone code to call my cell phone to let me enter the gate. Let me know if this is not clear - Thank you! Shelley
| Completed |
| October 17, 2023 | Gates | St. Julien gate is stuck, not operational and making a loud noise - PLEASE HELP!
I took a video with sound but the file was too large to upload so I have attached a photo only. So this is my second attempt with photo only and it will not upload either.
| Completed |
| October 24, 2023 | Gates | Zinfandel exit gate was not closing at 10:33pm. Watched for several minutes.
| Completed |
| October 25, 2023 | Gates | Exit Gate on Latour is stuck open.
| Completed |
| October 27, 2023 | Gates | Sonoma Resident reports Zinfandel exit gate not closing.
| Completed |
| October 27, 2023 | Gates | Hey there. I just found this link in MTL. The Sonoma gate going out is not shutting again. It’s about 9:30 pm.
This happened the other night as well.
Please can you fix. Thanks.
Sonoma gate on Zinfandel
| Completed |
| November 2, 2023 | Gates | Entrance Gate on Latour remains open - does not close.
| Completed |
| November 2, 2023 | Gates | Zinfandel exit gate is stuck open, entry gate is working
| Completed |
| November 4, 2023 | Gates | Zinfandel exit gate not closing again
| Completed |
| November 7, 2023 | Gates | Zinfandel Gate is stuck open (again)…
| Completed |
| November 8, 2023 | Gates | The 3 pillars supporting the Miwok gates are stained and the middle one has a damaged cap. This was first reported as an open forum comment for the June 13th HOA meeting and nothing was corrected. It was reported on MTL as a Maintenance Issue Report on September 14th and still has not been fixed nor did I even receive a reply that the report was received. When can we expect to have this taken care of?
| In-Progress |
| November 14, 2023 | Gates | Entrance gate to Rhone Village is stuck, one side closed, one side open.
| Completed |
| November 15, 2023 | Gates | Zinfandel exit gate is stuck open again
| Completed |
| November 16, 2023 | Gates | The exit gate of Sonoma Village has been stuck open for several weeks. This has been reported to the concierge desk several times.
| Completed |