Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 226 - 250 of 583

 Reported Location Issue Status
March 8, 2024Gates

Latour auto entrance gate stuck open, and the Latour pedestrian gate is still not closing securely.

Completed
March 12, 2024Club

The jets in the hot tub are not working.

hair dryer has been missing from the women's bathroom since last fall.

music: can you limit spa music to the spa area? the women's locker area has current music playing from the lounge and crying whales and pan flutes from other speakers.

thanks for your help!

Completed
March 15, 2024Gates

Lafite golf cart gate was malfunctioning. One half was sticking open. Resident was able to get it to close automatically. May need to be checked

Completed
March 17, 2024Gates

Lafite gate malfunctioning again. Resident reports the right side exit gate from Lafite Ct is now stuck open, since early Sunday afternoon.

Completed
March 18, 2024Vineyards

I saw on the Vineyard report that others were having mice issues as well, this year I have been having field mice coming into my home really often. I did have the Contra Costa Vector control come and do an inspection and there really isn't anything wrong with my home but he said that field mice tend to create a home inside your home instead of coming in and out like rats do 😛 My cat is doing a pretty good job of finding and killing them as they seem to be wise about not going into the traps but it definitely is an annoyance. I just thought that I would report that I also have been dealing with this issue and have not had the problem since I moved here until this winter.

Completed
March 24, 2024Gates

Porto entry gate is open and will not close

Completed
March 26, 2024Club

The dial on the shower head is broken in the first shower stall. It is stuck on pulse which is not great for general showering. Thanks.

Completed
March 26, 2024Gates

Solera exit gate has been stuck open for the last couple of days.

Completed
March 29, 2024Gates

Solera gate is stuck half way closed/open

Completed
March 29, 2024Gates

Rhone gate - Entrance gate is wide open to world to come in visit us. Please fix the gate ASAP! The out gate is okay for right now.
Sharon

Completed
March 31, 2024Gates

Resident reports Rhone vehicle entry gate is stuck open again.

Completed
April 1, 2024Club

The half of the lights on the mirrors in the women’s bathroom are out.
Also the cabinet door is falling off.
The women’s bathroom really needs a renovation.
The cabinets are all scuffed up also.

Completed
April 2, 2024Club

Fitness Studio temperature control. Lately the fitness studio has been very warm and hard to cool down. Even if the temperature is reset to 69 degrees, it will turn off and return to an 85 degree setting. This is problematic as the room becomes very warm and stuffy while exercising. Please help!

Completed
April 9, 2024Club

Light is out over pool table next to shuffle board.

Completed
April 11, 2024Club

SHAMPOO is being filled in the BODY WASH dispensers in the ladies shower room.

Completed
April 13, 2024Gates

Rhone Entrance gate not opening.

Completed
April 18, 2024Vineyards

Common area around the oak tree behind 1962 / 1960 Barbaresco (maybe more) is full of weeds. Please have them removed or cut short before they become a fire hazard.
Thank yoi.

Completed
April 23, 2024Gates

Porto gate entrance is stuck in open mode

Completed
April 24, 2024Club

Please replace broken hooks in the ladies locker room toilet area.

Completed
April 28, 2024Villages

Pedestrian gate between Viognier Court and the walking path behind Bordeaux does not work. Combination does unlock the gate but the gate frame is "stuck" and takes a very hard push to open from the court side. Once open, it will not close again. It appears that the silver rectangular plate on the fence side of the lock extends too far beyond the fence post and prevents the gate itself from closing. There are large bolts on the latch plate which may be the cause. This is a recent problem and was not the case about 1-2 weeks ago since I have been using the gate a couple on a regular basis since it was installed.

Completed
May 3, 2024Villages

Common area path between 1805 Moscato and 1807 Moscato is covered in weeds

Completed
May 8, 2024Villages

the home that is for sale by Shea at 1700 Provence Ln in Tuscany village is not being maintained by a gardner. grass growing over the sidewalk and weeds everywhere. please have someone upkeeep.
thank you.

Completed
May 19, 2024Gates

Sonoma in gate stuck open and is beeping.

Completed
May 21, 2024Landscape

Sprinkler leak in the front of the club along the sidewalk at the front of the clubhouse. Lots of water.

Completed
June 11, 2024Gates

Sonoma Gate Control Panel display is defective and unreadable. The display just shows dots which makes it impossible for visitors to find any resident information. I have included a picture of what the display looks like. I was told it has been this way for several weeks at the least.

Completed
 Reported Location Issue Status

LEARN ABOUT THE HOMES AT OUR COMMUNITY:

Call 800.685.6494  |  Join Our Interest List