Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 251 - 275 of 783

 Reported Location Issue Status
February 23, 2026Club

The former handicap parking stalls that are now open parking stalls need to have the old pavement symbols repainted black. The forecast is calling for rain this week (2/23/26) I checked and did not see any previously submitted maintenance requests. Thank You

Robert: Mark the stalls are to be blacked out when the paving contractor comes back to do the top sealant coat. The contractor is waiting for a full week of dry weather with appropriate temp to aide drying.

In-Progress
December 22, 2021Gates

The following gates don't work: golf cart gate between Rhone (Briones Valley Road) today is not working and the
pedestrian gate into Rhone has not worked all week.
Thank you

Completed
March 4, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.

Completed
March 4, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.

Completed
March 30, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.

Completed
January 12, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today again.

Completed
July 15, 2023Landscape

The first fountain on the way up to the club by the big structure is in a terrible condition, stagnant water, green algae, smells really bad, the motor is above the water line. Needs tending too, especially as we have mosquitoes

Completed
December 17, 2020Gates

The Firenze vehicle gate will not open when using a gate card. Please fix. Thanks.

Completed
August 19, 2021Vineyards

The fence at the base of the vineyard along Trilogy Parkway is damaged. There are two broken slats hanging down. If you are driving up Trilogy Pkwy from Vineyards Pkwy, this is located about halfway up from the fountain/crosswalk on Trilogy Parkway by the bocce courts and before the curve in Trilogy Parkway near Healing Rock. Another way to locate it is it is would be almost directly behind the homes at 1962 and 1964 Sacred Mountain Lane.

Completed
June 26, 2022Villages

The facade to the outside street pillar off Andalucia has fallen off. I believe it's the 3rd pillar north of Andalucia Lane, on Vineyards Pkwy. The facade just needs to be re-attached.

Completed
August 27, 2023Gates

The exit side of the Zinfandel gate periodically stays open. Sometimes the gate is stuck open, sometimes it closes. I have seen this issue several times over the past week, including this evening.

Completed
November 16, 2023Gates

The exit gate of Sonoma Village has been stuck open for several weeks. This has been reported to the concierge desk several times.

Completed
February 28, 2024Gates

The exit gate at Porto Village is stuck with one side open and the other side will not open. The only way to exit is through the entry gate

Completed
November 7, 2023Club

The Event Center needs to be cleaned. The floors are slippery and dirty. The window sills are also dirty

Thank you,

Julia Benveniste

Completed
July 19, 2022Gates

The entry gate at Latour is squeaky terribly!!! I didn’t know but my husband called the front desk a week or so ago asking for it to be fixed. I wrote in on this site early last week about it. I need someone to tell me when it is going to be fixed. I need it fixed asap!!! My husband had a heart attack. I am bringing him home from the hospital today. The gate is so loud he will get no rest. I actually counted the gate closings in the last 5 minutes as 8 times. It is more often earlier in the morning. It is driving me crazy. Drive through yourself; wait with your windows open as the gate closes; trust me you will wince and cringe! We can’t sit outside; it is too painful. PLEASE HELP!

Completed
January 31, 2023Gates

The entrance into Bordeaux gate on LaTour is remaining opened and does not close.

Completed
November 9, 2020Bocce Court

The entrance and golf cart gate near the Bocci ball court has not worked for a couple of weeks. Both my wifes and my badge work at the Sonoma and Miwok gates but not on the gates at the end of California trail. Please fix.

Completed
September 1, 2021Club

The dumpster by the sales office is overflowing and has been in that state for some time. I can send a picture if it helps. Someone has also piled up multiple garbage bags in front of the dumpster (about 8-10 bags) which I suspect has prevented the routine pickup of the dumpster by the garbage truck. I walk my dog by that area about once a week and I'd guess this pile of trash has been there for several weeks. Now the critters have gotten into the bags laying on the ground and made a mess. Can someone PLEASE properly dispose of the garbage bags on the ground and get the dumpster picked up?

Completed
February 10, 2020Club

The door to locker #24 in the men’s locker room is off one hinge.

Completed
April 1, 2026Wine Barn

The door knob on the door of the Olive Club storage area on the outside of the wine barn has fallen off and both sides are loose. The secondary lock has also become very tight and hard to lock due to warping. Both issues are in need of repair for security of our items and ability to access.
Thanks!

Robert: Thank you for reporting. I will create a work order and inspect today 04/02

Completed
April 5, 2026Club

The digital readout on the shoulder press is not working. Thank you.

Robert: The unit was unplugged.

Completed
March 26, 2024Club

The dial on the shower head is broken in the first shower stall. It is stuck on pulse which is not great for general showering. Thanks.

Completed
August 14, 2020Pool

The curtains in the Pool Cabanas are in very bad condition. The rollers and tracks that the curtains move on are broken or jammed.
I was rather shocked when I recently used a cabana and saw how ragged and shredded the curtains had become.

In general, the Club grounds, parking lots etc. are in the worst condition that I have seen in my 8+ years at Trilogy...

Completed
January 9, 2023Vineyards

The culvert or V-ditch adjacent to the walking trail behind Porto Village on the vineyard side is full of leaves and debris

Completed
January 16, 2026Club

The cord for the weight selector on the chest press has come unattached.

A work order has been created.

Robert

In-Progress
 Reported Location Issue Status

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