| November 19, 2022 | Gates | Security gate at end of Viognier Ct. recently has had the door latching hardware replaced. The new catch latch has several sharp corners that protrude and could cut someone passing through the gate.
If there anyway to make this less dangerous?
Thanks
| Completed |
| July 10, 2023 | Club | Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.
| Completed |
| October 5, 2023 | Club | Saw an ant on the mats at the Northeast corner of the gym today by the mirrors & pilates machine.
Also; all the monitors in the club are advertising very old events, one I saw was for August. Can we update the video show to show actual future event and club activities?
Thank you
| Completed |
| March 29, 2023 | Bocce Court | Sand bags have been removed from the V Ditch drain behind the Bocce Court and mud and sand are now flowing into the drain which may cause underground blockage. I have photos that I can send to a separate email if that would be helpful.
Thanks for checking on this issue.
Shay
| Completed |
| August 12, 2024 | Vineyards | Same leak I've reported before. Now I wonder if it could be exacerbated by the tractor during vineyard maintenance. It's below the vineyard behind Frascati, between poles #60-70, near the shiny aluminum metal band on the pole near 70. You can see the moss that's grown on the little puddle. There's a little black circle of open water without moss that to me looks like it's coming from the real source of the water. It's the only wet patch of green at the bottom of the hill.
If it's a spring or something you don't care about, please let me know so I stop reporting it.
what
| In-Progress |
| September 20, 2020 | Gates | Saint Julien Street entrance gate needs lubrication. It squeaks when it opens and closes.
| Completed |
| September 25, 2024 | Gates | Right side of Latour gate has been in the open position multiple times when we try yo leave but when we drive up it opens fully for us to exit so we haven't reported anything. Today, however, John tried to leave after lunch to go back to work & he couldn't get out of Latour gate, had to back up & drive to St. Julien gate to leave. I didn't see that issue recently reported. Any idea when our Latour gate will be working like it is supposed to?
| Completed |
| October 30, 2022 | Club | Right faucet in women's restroom either doesn't turn on or is very slow to respond to touchless motion detector.
| Completed |
| May 8, 2023 | Gates | Rhone gate stuck open.
| Completed |
| March 29, 2024 | Gates | Rhone gate - Entrance gate is wide open to world to come in visit us. Please fix the gate ASAP! The out gate is okay for right now.
Sharon
| Completed |
| December 9, 2021 | Gates | Rhone entry gate locked wide open at 10:45pm
| Completed |
| April 13, 2024 | Gates | Rhone Entrance gate not opening.
| Completed |
| May 29, 2023 | Gates | Rhone entrance gate is stuck in open position.
Please repair.
Thank you.
| Completed |
| February 28, 2024 | Villages | Rhône Cypress tree
Correction it was reported in August
| Completed |
| May 6, 2023 | Gates | Residents report St Julien gate locked in open position
| Completed |
| April 23, 2023 | Gates | Residents report Solera vehicle gates stuck open
| Completed |
| May 17, 2022 | Gates | Residents calling, texting,and emailing me that Lafitte golf cart gate is still broken.
| Completed |
| March 31, 2024 | Gates | Resident reports Rhone vehicle entry gate is stuck open again.
| Completed |
| March 3, 2023 | Gates | Resident reports entry Latour vehicle gate is stuck open. I just confirmed
| Completed |
| December 19, 2021 | Villages | Resident Gate in Bordeaux on the exit side has damage. It would appear that a bar was torn from the gate large enough for a person could fit through the opening.
| Completed |
| December 7, 2024 | Pool | probably fixed but spa bubbes not working, also water could be warmer
| Completed |
| September 3, 2024 | Gates | Porto neighbors have asked me to request help with an outbound gate issue. Unlike other Trilogy at the Vineyards villages, Porto's exit gate does not open when small vehicles like motorcycles, e-bicycles, bicycles and golf carts approach to exit. We need a way to get the gate open. (Walking through the pedestrian gate is unsafe and awkward. Our gate fobs are of no use inside the village.)
| Completed |
| October 27, 2023 | Villages | Porto left gate is open and will not close.
| Completed |
| February 19, 2023 | Villages | Porto gate still not closing
| Completed |
| July 23, 2023 | Gates | Porto gate open all night and this morning
| Completed |