| June 7, 2022 | Landscape | The hedges on the lower end of Trilogy Parkway (on the right side heading up to the clubhouse) were cut back very nicely as usual every year, but for some reason the gardeners stop about half way up the street every year. This has been going on for many years causing our hedges to not fill in as nicely as the ones below. I would like to request that the upper hedges receive the same maintenance as the lower hedges. Anyone can see the difference and where the maintenance is lacking. Please cut them back as soon as can reasonably be done. And, in the future please provide the same maintenance as the lower hedges on the street receive without my requesting it. Thank You.
| Completed |
| April 21, 2021 | Landscape | The heavy equipment vehicles ran over the plantings in the center of the driveways at the Solera gate. We are concerned that the irrigation in that area has been compromised.
| Completed |
| April 1, 2024 | Club | The half of the lights on the mirrors in the women’s bathroom are out.
Also the cabinet door is falling off.
The women’s bathroom really needs a renovation.
The cabinets are all scuffed up also.
| Completed |
| September 8, 2025 | Club | The Group Exercise Studio needs to be cleaned. The mirrors, floor, equipment, and mats.
Thank you,
Julia Benvensiste
Thank you for request. The team has completed the tasks.
Robert
| Completed |
| November 25, 2025 | Club | The Group Exercise Studio fans need to be cleaned.
Thank you,
Julia Benveniste
| In-Progress |
| January 8, 2020 | Gates | The groundcover on the mow strip on the left just inside the Miwok entrance gate is overflowing into the curb and is filled with weeds. It has been that way for months.
| Completed |
| October 17, 2025 | Gates | The golf cart gate leading from Lafite Court to the Rhone neighborhood is once again stuck open.
| In-Progress |
| December 19, 2024 | Bocce Court | The golf cart gate by the Bocce Ball courts has not been working for several days and is in urgent need of repair.
Thanks,
Shay
| Completed |
| June 12, 2025 | Villages | The gates at the Solera entrance to Tuscany are both squeaking and need lubrication.
The pedestrian gate is still not closing despite recent attempts to fix the problem. The hinge plate at the top right of the gate is not flush with the wall by a fraction of an inch.
| Completed |
| September 23, 2024 | Gates | The gate going out of Trilogy on Zinfandel is not working correctly. Only half of it opens and you can get through, but it is tight. That side of the gate has been working very slowly.
| Completed |
| January 30, 2026 | Gates | The gate at the end of Viognier Ct is not working
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |
| February 23, 2026 | Club | The former handicap parking stalls that are now open parking stalls need to have the old pavement symbols repainted black. The forecast is calling for rain this week (2/23/26) I checked and did not see any previously submitted maintenance requests. Thank You
Robert: Mark the stalls are to be blacked out when the paving contractor comes back to do the top sealant coat. The contractor is waiting for a full week of dry weather with appropriate temp to aide drying.
| In-Progress |
| December 22, 2021 | Gates | The following gates don't work: golf cart gate between Rhone (Briones Valley Road) today is not working and the
pedestrian gate into Rhone has not worked all week.
Thank you
| Completed |
| March 4, 2022 | Gates | The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.
| Completed |
| March 4, 2022 | Gates | The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.
| Completed |
| March 30, 2022 | Gates | The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.
| Completed |
| January 12, 2022 | Gates | The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today again.
| Completed |
| July 15, 2023 | Landscape | The first fountain on the way up to the club by the big structure is in a terrible condition, stagnant water, green algae, smells really bad, the motor is above the water line. Needs tending too, especially as we have mosquitoes
| Completed |
| December 17, 2020 | Gates | The Firenze vehicle gate will not open when using a gate card. Please fix. Thanks.
| Completed |
| August 19, 2021 | Vineyards | The fence at the base of the vineyard along Trilogy Parkway is damaged. There are two broken slats hanging down. If you are driving up Trilogy Pkwy from Vineyards Pkwy, this is located about halfway up from the fountain/crosswalk on Trilogy Parkway by the bocce courts and before the curve in Trilogy Parkway near Healing Rock. Another way to locate it is it is would be almost directly behind the homes at 1962 and 1964 Sacred Mountain Lane.
| Completed |
| June 26, 2022 | Villages | The facade to the outside street pillar off Andalucia has fallen off. I believe it's the 3rd pillar north of Andalucia Lane, on Vineyards Pkwy. The facade just needs to be re-attached.
| Completed |
| August 27, 2023 | Gates | The exit side of the Zinfandel gate periodically stays open. Sometimes the gate is stuck open, sometimes it closes. I have seen this issue several times over the past week, including this evening.
| Completed |
| November 16, 2023 | Gates | The exit gate of Sonoma Village has been stuck open for several weeks. This has been reported to the concierge desk several times.
| Completed |
| February 28, 2024 | Gates | The exit gate at Porto Village is stuck with one side open and the other side will not open. The only way to exit is through the entry gate
| Completed |
| November 7, 2023 | Club | The Event Center needs to be cleaned. The floors are slippery and dirty. The window sills are also dirty
Thank you,
Julia Benveniste
| Completed |