Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 251 - 275 of 798

 Reported Location Issue Status
September 8, 2025Club

The Group Exercise Studio needs to be cleaned. The mirrors, floor, equipment, and mats.

Thank you,

Julia Benvensiste

Thank you for request. The team has completed the tasks.
Robert

Completed
November 25, 2025Club

The Group Exercise Studio fans need to be cleaned.

Thank you,

Julia Benveniste

In-Progress
January 8, 2020Gates

The groundcover on the mow strip on the left just inside the Miwok entrance gate is overflowing into the curb and is filled with weeds. It has been that way for months.

Completed
October 17, 2025Gates

The golf cart gate leading from Lafite Court to the Rhone neighborhood is once again stuck open.

In-Progress
December 19, 2024Bocce Court

The golf cart gate by the Bocce Ball courts has not been working for several days and is in urgent need of repair.
Thanks,
Shay

Completed
June 12, 2025Villages

The gates at the Solera entrance to Tuscany are both squeaking and need lubrication.

The pedestrian gate is still not closing despite recent attempts to fix the problem. The hinge plate at the top right of the gate is not flush with the wall by a fraction of an inch.

Completed
September 23, 2024Gates

The gate going out of Trilogy on Zinfandel is not working correctly. Only half of it opens and you can get through, but it is tight. That side of the gate has been working very slowly.

Completed
January 30, 2026Gates

The gate at the end of Viognier Ct is not working

Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.

Completed
February 23, 2026Club

The former handicap parking stalls that are now open parking stalls need to have the old pavement symbols repainted black. The forecast is calling for rain this week (2/23/26) I checked and did not see any previously submitted maintenance requests. Thank You

Robert: Mark the stalls are to be blacked out when the paving contractor comes back to do the top sealant coat. The contractor is waiting for a full week of dry weather with appropriate temp to aide drying.

In-Progress
December 22, 2021Gates

The following gates don't work: golf cart gate between Rhone (Briones Valley Road) today is not working and the
pedestrian gate into Rhone has not worked all week.
Thank you

Completed
March 4, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.

Completed
March 4, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.

Completed
March 30, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today.
Why does the gate always have issues. We use it on a daily basis for walking.

Completed
January 12, 2022Gates

The following gate does not work: golf cart gate between Rhone (Briones Valley Road) today again.

Completed
July 15, 2023Landscape

The first fountain on the way up to the club by the big structure is in a terrible condition, stagnant water, green algae, smells really bad, the motor is above the water line. Needs tending too, especially as we have mosquitoes

Completed
December 17, 2020Gates

The Firenze vehicle gate will not open when using a gate card. Please fix. Thanks.

Completed
August 19, 2021Vineyards

The fence at the base of the vineyard along Trilogy Parkway is damaged. There are two broken slats hanging down. If you are driving up Trilogy Pkwy from Vineyards Pkwy, this is located about halfway up from the fountain/crosswalk on Trilogy Parkway by the bocce courts and before the curve in Trilogy Parkway near Healing Rock. Another way to locate it is it is would be almost directly behind the homes at 1962 and 1964 Sacred Mountain Lane.

Completed
June 26, 2022Villages

The facade to the outside street pillar off Andalucia has fallen off. I believe it's the 3rd pillar north of Andalucia Lane, on Vineyards Pkwy. The facade just needs to be re-attached.

Completed
August 27, 2023Gates

The exit side of the Zinfandel gate periodically stays open. Sometimes the gate is stuck open, sometimes it closes. I have seen this issue several times over the past week, including this evening.

Completed
November 16, 2023Gates

The exit gate of Sonoma Village has been stuck open for several weeks. This has been reported to the concierge desk several times.

Completed
February 28, 2024Gates

The exit gate at Porto Village is stuck with one side open and the other side will not open. The only way to exit is through the entry gate

Completed
November 7, 2023Club

The Event Center needs to be cleaned. The floors are slippery and dirty. The window sills are also dirty

Thank you,

Julia Benveniste

Completed
May 1, 2026Club

The entry gate to the club from Vineyards Parkway does not close and does not accept the entry code.

In-Progress
July 19, 2022Gates

The entry gate at Latour is squeaky terribly!!! I didn’t know but my husband called the front desk a week or so ago asking for it to be fixed. I wrote in on this site early last week about it. I need someone to tell me when it is going to be fixed. I need it fixed asap!!! My husband had a heart attack. I am bringing him home from the hospital today. The gate is so loud he will get no rest. I actually counted the gate closings in the last 5 minutes as 8 times. It is more often earlier in the morning. It is driving me crazy. Drive through yourself; wait with your windows open as the gate closes; trust me you will wince and cringe! We can’t sit outside; it is too painful. PLEASE HELP!

Completed
January 31, 2023Gates

The entrance into Bordeaux gate on LaTour is remaining opened and does not close.

Completed
 Reported Location Issue Status

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