November 30, 2023 | Gates | Yes, just letting you know that the Latour entrance gate is remaining open.
| Completed |
December 1, 2023 | Gates | The man gate at the Solera Street entrance is not reading the entry keys.
| Completed |
December 6, 2023 | Gates | Solera pedestrian gate will not open. It takes the member card but the latch will not click open.
| Completed |
December 13, 2023 | Gates | The pedestrian gate entering Tuscany at Solera does not work with key card. The sensor turns green and beeps but does not unlock the gate.
| Completed |
December 17, 2023 | Gates | I ride my bicycle out the Sonoma gate 2 - 3 times per week. Up until about 2 weeks ago the gate would open automatically as I rode directly in front of the gate. Now it will not open at all. I would assume some type of sensor is either faulty or defective.
| Completed |
December 18, 2023 | Gates | The Christmas lights on the Solera entry gate into Tuscany are out of order.
| Completed |
December 28, 2023 | Gates | Bordeaux resident reports the Viongier gate now not lockable, completely broken.
| Completed |
January 4, 2024 | Gates | Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.
| Completed |
January 22, 2024 | Gates | Lafite CT Golf Cart GAte card reader not working from either side. Reader at Rhone vehicle gate works
| Completed |
February 1, 2024 | Gates | During the recent power outage, only one-half of the inbound Andalucia gate fully opened. Half of the gate remained in the closed position the duration of the outage.
| Completed |
February 5, 2024 | Gates | Top cover (1/2) of Sonoma gate intercom blew off from storm. Cover is in planter area outside gate.
| Completed |
February 10, 2024 | Gates | Today I used the new padlock that was recently installed on the gate at the end of Latour. The lock appeared to be locked when I used the 1443 code to unlock it. However, when I went to close the lock, it will not stay locked. No matter what code I set the lock to, it will unlock with a slight tug. Seems the lock is broken. I left the lock on the chain so it looks like it is locked.
| Completed |
February 14, 2024 | Gates | Entry gate for Latour locked open
| Completed |
February 18, 2024 | Gates | Latour pedestrian gate spring(s) appear to be weakening, gate does not close completely on its own.
| Completed |
February 28, 2024 | Gates | Porto exit gate stuck open on one sude
| Completed |
February 28, 2024 | Gates | The exit gate at Porto Village is stuck with one side open and the other side will not open. The only way to exit is through the entry gate
| Completed |
March 8, 2024 | Gates | Latour auto entrance gate stuck open, and the Latour pedestrian gate is still not closing securely.
| Completed |
March 15, 2024 | Gates | Lafite golf cart gate was malfunctioning. One half was sticking open. Resident was able to get it to close automatically. May need to be checked
| Completed |
March 17, 2024 | Gates | Lafite gate malfunctioning again. Resident reports the right side exit gate from Lafite Ct is now stuck open, since early Sunday afternoon.
| Completed |
March 24, 2024 | Gates | Porto entry gate is open and will not close
| Completed |
March 26, 2024 | Gates | Solera exit gate has been stuck open for the last couple of days.
| Completed |
March 29, 2024 | Gates | Solera gate is stuck half way closed/open
| Completed |
March 29, 2024 | Gates | Rhone gate - Entrance gate is wide open to world to come in visit us. Please fix the gate ASAP! The out gate is okay for right now.
Sharon
| Completed |
March 31, 2024 | Gates | Resident reports Rhone vehicle entry gate is stuck open again.
| Completed |
April 13, 2024 | Gates | Rhone Entrance gate not opening.
| Completed |