Maintenance Issue Reports

Someone needs to clean the cobwebs and treat for spiders in the lap pool building, especially along the bottom of the wall adjacent to the outdoor patio area. I found a black widow spider in a web there this afternoon.

The indoor pool is very warm for those of us who use it to swim laps or work out. The aqua fit group last week was in agreement that it was too warm. I swam laps today (6/20) and left because it is too warm. The indoor pool is meant for workouts. If people want to float and enjoy water they can use the outdoor pool.
Scott: this has been fixed

Pool and jacuzzi could use some cleaning. There’s debris in both that should be removed, especially before Easter as the weather will be warmer and there’s likely to be families here using the facilities.
Thank you!

Robert: The pool sweeper broke and a new one was ordered.

The indoor pool has become oppressively warm. I know you keep it between a range of degrees recommended but it must be over the top of that. It is after all a work out pool. Wouldn’t it make sense to lower the temp and save money on energy and help those of us who use the pool to work out?
scott.this has been fixed. thank you for letting us know

This is probably already on your list; the protective grip coverings for both the outdoor pool and hot tub need replacing. Thank you.

The curtains in the Pool Cabanas are in very bad condition. The rollers and tracks that the curtains move on are broken or jammed.
I was rather shocked when I recently used a cabana and saw how ragged and shredded the curtains had become.

In general, the Club grounds, parking lots etc. are in the worst condition that I have seen in my 8+ years at Trilogy...

I rented a cabana yesterday for my grandkids. They were spraying for ants while we were there, thank you. Also I noticed the quality of the Cabana has diminished. The chairs and furniture inside are worn out, the curtains on the sides and back are missing, the TV is gone and wires hanging out on all the Cabanas. Is this work in progress as well? Will there be some updates soon? Is it possible to add a ceiling fan as well? Thank you for listening.

The racing clock that sits on the floor of the indoor pool has stopped working. Batteries, maybe? 🙂 thank you

The hot tub needs cleaning please. There is dirt accumulated on the bottom and when it is turned on, scummy bubbles are forming. Thank you.

The interior window frame of the indoor pool has separated, raised several inches and has an exposed nail. Both sets of windows on this wall have peeling paint. The windows are facing the exterior sitting area adjacent to the Spa entrance doors.

HOT TUB JETS NOT WORKING

Paint is chipped and laying at edge of pool entrance ladder. There is also a lot of black residue, mold?, along the drain areas in the tile that has rarely if ever been cleaned. Time is filthy there also. I have pictures , the area should be cleaned with maintance of pool area. Just needs a good scrubbing. I know the pool is part of litigation but that should not exclude daily or weekly cleaning of areas. It is gross!

Water is constantly running along the sidewalk on Trilogy Parkway between the sidewalk and the ground cover/hedges. Water is most noticeable where the sidewalk curves right (when walking up from California Trail to Clubhouse).