November 18, 2024 | Gates | Latour vehicle entry gates stuck open.... Sorry
| Completed |
September 17, 2024 | Club | Mailroom outside door not fully latching again. First reported in July.
| Completed |
November 23, 2024 | Pool | Could you please vacuum the hot tub? There’s a lot of dirt where you sit and on the bottom. Thanks.
| Completed |
September 17, 2024 | Club | All the olive tree light are out from California Trail to the Bell Tower in the Median. Main Fountain Lights in the Circle are out.
Thanks
Ken
| Completed |
December 7, 2024 | Pool | probably fixed but spa bubbes not working, also water could be warmer
| Completed |
September 17, 2024 | Landscape | Weeds are looking terrible at the back of Solera Street.
My husband and I have already cleared the fire lane between our house and the Neighbors house, which I feel we should have to do but have waited so long for it to be done.. these weeds make the place look, unkempt, and scruffy!
Could you please send out somebody asap!
Thank you!
| Completed |
December 14, 2024 | Club | Pathway bollard light on Trilogy Pkwy, uphill, right hand side from tower/gazebo, failing . Flickering on and off
| Completed |
December 18, 2024 | Villages | The man gate at the Solera gate is not reading the key cards.
| Completed |
September 24, 2019 | Club | Light out in entry fountain
| Completed |
September 29, 2019 | Club | An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .
This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?
Thank you,
Warren Watson
| Completed |
October 3, 2019 | Wine Barn | Please have someone check the sprinklers on Miwok Ave in front of the wine barn. The planter area is like a swamp. Several dead trees were removed, most likely due to over watering. Hopefully they will be replaced soon.
| Completed |
October 10, 2019 | Villages | Bordeaux park overwatered to the point of being too soggy to walk on. Also, a trash container with a yellow "caution" tape around it for some reason.
| Completed |
October 12, 2019 | Gates | Are all access gates backed up by a battery in case PG&E turns off the power?
| Completed |
October 12, 2019 | Wine Barn | In the wine barn restroom area, there is a female/male sign resting on the floor. It actually duplicates the sign on the doors.
| Completed |
November 2, 2019 | Club | The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.
| Completed |
November 5, 2019 | Tennis / Pickleball Court | Tennis courts lights on at 6:00AM. Why?
| Completed |
November 5, 2019 | Tennis / Pickleball Court | Is it possible to replace the tennis court light switch with a 2 hour timer?
| Completed |
November 7, 2019 | Club | The technogym kiosk is offline. Unable to log in using my key. Thanks.
| Completed |
November 11, 2019 | Villages | Street light out on California Trail at Chardonnay.
| Completed |
November 20, 2019 | Club | New treadmill in the Gym is not working
| Completed |
November 22, 2019 | Club | Lights out on steps to Mail Room for several days now
| Completed |
November 28, 2019 | Gates | Ped. gate at Trilogy Parkway and CA Trail does not lock or close properly
| Completed |
December 2, 2019 | Wine Barn | THe sprinklers on the northeast side of the Wine Barn lawn have been running continuously over the last couple of weeks and one of them has a major leak. I reported this to the front desk about a week ago, but nothing seems to have changed. The lawn is being drowned out and it's a major waste of water, so I'm hoping this message gets to the right people to investigate and fix. Thanks!
| Completed |
December 18, 2019 | Club | Lights are either totally out or partially out along the steps between club house parking lot levels. It's very dark descending the steps at night. Also light on east side of parking lot is out.
| Completed |
January 8, 2020 | Gates | The groundcover on the mow strip on the left just inside the Miwok entrance gate is overflowing into the curb and is filled with weeds. It has been that way for months.
| Completed |