| October 9, 2025 | Gates | Hello,
I just walked out of the Bordeaux pedestrian gate and in through the Sonoma pedestrian gate on my way to Firenze, and there is a problem with both. The pedestrian Bordeaux gate fails to latch automatically, and the pedestrian gate at Sonoma does not unlatch long enough to pull it open while it is being unlocked.
Bob McHugh
Robert: I adjusted the Bordeaux gate closing speed and latching. Tested it multiple times, now latches. The Sonoma gate needs an electronic striker. One is on order.
| In-Progress |
| October 12, 2019 | Gates | Are all access gates backed up by a battery in case PG&E turns off the power?
| Completed |
| November 28, 2019 | Gates | Ped. gate at Trilogy Parkway and CA Trail does not lock or close properly
| Completed |
| January 8, 2020 | Gates | The groundcover on the mow strip on the left just inside the Miwok entrance gate is overflowing into the curb and is filled with weeds. It has been that way for months.
| Completed |
| February 18, 2020 | Gates | St Julian Exit gate is staying open noticed on Sunday continued into Monday
| Completed |
| March 14, 2020 | Gates | Main entrance gate to Tuscany squeaks loudly when opening 24 hours a day. This has been reported continually for the past couple of weeks.
| Completed |
| April 9, 2020 | Gates | The walk-through gate at Miwok does not lock, even when pulled fully closed.
| Completed |
| June 18, 2020 | Gates | The car gate and pedestrian gate at Solera were not working this morning.
| Completed |
| June 23, 2020 | Gates | The pedestrian gate at the Soledad entrance does not recognize access cards.
| Completed |
| June 30, 2020 | Gates | The Tuscany gates do not work with keys, man gate and drive gates. This has been ongoing for 2 weeks
Today it will not open with car either.
| Completed |
| September 3, 2020 | Gates | The pedestrian access gate from Vineyards Parkway onto Zinfandel doesn't seem to be working. It reads my card and briefly goes green but in less than a second returns to red with the gate remaining locked. My card works fine on the reader that opens the auto gate on Zinfandel
| Completed |
| September 20, 2020 | Gates | Saint Julien Street entrance gate needs lubrication. It squeaks when it opens and closes.
| Completed |
| October 11, 2020 | Gates | Bordeaux gate does NOT closing properly, everyone could get in our village.
| Completed |
| November 15, 2020 | Gates | Miwok vehicle entry gate is stuck open.
| Completed |
| December 4, 2020 | Gates | golf cart gate to Bordeaux on Briones Valley does not work from either side with multiple cards from several different households.
| Completed |
| December 5, 2020 | Gates | golf cart gate to Bordeaux on Briones Valley STILL does not work! putting up a sign that says "gate working" does not fix the problem. It worked going in but not going out and wouldn't work again going in. My card does beep and briefly does turn light green but does not open the gate. Card works on other gates.
| Completed |
| December 17, 2020 | Gates | The Firenze vehicle gate will not open when using a gate card. Please fix. Thanks.
| Completed |
| December 26, 2020 | Gates | Miwok pedestrian gate locking hardware is missing, gate can be opened without badge
| Completed |
| December 29, 2020 | Gates | LaTour entry gate is not opening.
| Completed |
| January 22, 2021 | Gates | Just inside the Miwok gate, a water valve is leaking & the planter is full of water.
| Completed |
| March 20, 2021 | Gates | The pedestrian gate on Latour will not open
| Completed |
| March 22, 2021 | Gates | Latour pedestrian gate broken/jammed again. It has been pushed outward, so the gate is caught against the protection plate. No one can open then gate. I reported this to Concierge on Sunday
| Completed |
| May 11, 2021 | Gates | Latour pedestrian gate is not latching securely, again
| Completed |
| June 3, 2021 | Gates | The Latour Ave pedestrian gate's door knob is broken.
| Completed |
| June 4, 2021 | Gates | Handle has now broken off the Latour pedestrian gate
| Completed |