Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 376 - 400 of 816

 Reported Location Issue Status
July 26, 2024Landscape

Please, please, please check the sprinklers at the upper end of Miwok Park. This is my third request for someone to actually run the sprinklers and look for the problem of no water pressure getting to the grass. The grass cannot withstand 100+ degree days and very little, if any water. One sprinkler line was on today, but only one sprinkler at the end was working. My requests are marked In Progress, but nothing seems to change.

In-Progress
July 27, 2024Landscape

The recent addition of rocks and boulders to the landscape medians in front of 1101 Lafite Court resulted in the work crew breaking the water pipe which waters half of the landscaping on the 1101 Lafite Court side of the golf cart path. I immediately notified the HOA (Jayme Walls) and received a response that the mattewr would be attended to. Now, after several months much of the landscaping is dying or dead and the problem has not been addressed. Likewise, the automatic sprinkler system for this area has not worked for over 5 years, which has facilitated myself and the gardener for 1101 Lafite Court to manually turn on the irrigation system every week.
Dozens of plants have now died and numerous other plants are threatened. I can't imagine why this matter has not been fixed as I have been alerting Mr. Walls and other Trilogy employees for several years. My Neighbor Dennis Reynolds asked for me to advise of his dissatisfaction with the manner these repairs have been ignored. I am also notifying the property managers Nacny and Patrick Lewis of this most unfortunate situation. The landscape employee who previously checked on the sprinkler system was not fluent in english and stated that he did not know how to fix the control boxes, but true to your word he came out and looked at the boxes for a minute or two and shook his head and left.

In-Progress
July 29, 2024Landscape

Broken sprinkler system at golf cart gate if front of 1100-1101 Lafite Court. Me. Reynolds gardener Carlos repaired the broken supply line pipe, however we need to have the sprinkler control box(s) repaired asap?

In-Progress
July 30, 2024Landscape

Upper Miwok park irrigation for lawn is not working the lawn is dead in many areas. See photo. This is an on going problem that never seems to be addressed. I have seen other park areas in Trilogy that are looking great such as the Bocce park area (it looked poor for awhile) now looks good. Why is there no effort to work on upper Miwok ? Thank you

In-Progress
July 31, 2024Landscape

This is an ongoing issue with many requests over the years. The bushes on the upper half of Trilogy Parkway going up to the clubhouse need to be trimmed. Each year the maintenance staff only trim half way up the parkway and stop (for no apparent reason). Due to this, the bushes are in very poor shape and don't even closely resemble the nice and full and healthy bushes on the lower half. You can see the actual point where maintenance has stopped. Three years ago myself and another neighbor met with HOA staff and gardeners and both assured me that this would be remedied by repairing damaged water lines, replacement of dead bushes, additional fertilizer to repair the damage, and annual topping to keep the bushes healthy. Three years and multiple requests later, the bushes are worse than ever. While the lower portion was recently topped and most likely fertilized as an annual task and look amazing, the gardeners stopped at the same place they always do and left the upper half alone. Please can you please treat the upper bushes on the parkway with the same care you treat the lower half. Not asking for anything extra, just the same level of care. Respectfully, Linda Tarantino

Completed
August 4, 2024Landscape

At the out Miwok Gate there is a River Rock area between gate pillar and grass full spreading weeds.
Thanks Ken

Completed
August 6, 2024Landscape

The sprinklers are lower Miwok park at running evening, morning, and even mid day. You can hardly use the park.

In-Progress
August 6, 2024Landscape

The Trilogy sign at the top of Trilogy Pkwy is damaged. The word Trilogy is misaligned. The “T” is about to fall off. And. The “L” is upside down.

In-Progress
May 8, 2026Landscape

Water is running pretty quickly out of the drain pipe adjacent to the fountain at the entrance to trilogy parkway. I couldn’t take a photo since in was driving when I noticed it.

Robert: We were doing maintenance on the fountain. Thank you for reporting.

Completed
June 4, 2026Landscape

Behind Chardonnay and Zinfandel entrance to the vineyard on gravel rd. There are the first 5 trees on the left side along the fence that could use trimming and maintenance Also the culvert behind Chardonnay is half full of dead grape leaves

In-Progress
May 6, 2026Landscape

Bordeaux needs maintenance. The trellis is in serious condition. It’s leaning and the posts need repair. The roses need to be trimmed and north slope requires some mowing and the bare spots replanted.
Thank you.

Robert: I have forwarded this report to HOA

In-Progress
May 11, 2026Landscape

The hedges on the west side going up Trilogy Parkway behind Sacred Mountain Lane need to be topped by at least 2-3 feet in order to ensure that they stay healthy and not woody. This is something that should be on the landscapers annual list of maintenance tasks in early spring.

In-Progress
June 4, 2026Landscape

the open area directly behind the labryinth has water leak with water shooting up into the sky

In-Progress
June 4, 2026Landscape

At the end of Trilogy Parkway by the Old Models and Tennis Courts.
This area was once planted with Rosemary, it looks like most are dead and full of tall weeds?
Can you check this out/
Thanks
Ken

In-Progress
March 30, 2026Landscape

1) All the palms east(?) of the spa need attention.
2) On the same side of the parking lot, as you would exit, is a wooden fence that is bleached white. It needs some wood oil.
3) Actually, that entire edge of the parking area that borders above the rear of Healing Rock homes is very neglected. Plants are suffering. Need water and/or replanting.

Elsewhere ...
4) The space between the tennis courts and the former sales office has weeds that are knee-high or taller.

In-Progress
March 14, 2026Landscape

The concrete post has leaned to the extent the rail have fallen out. See attached photo showing how much it has tipped.
This is located at the end of Viognier ct.

Robert: I will forward to HOA office.

In-Progress
March 19, 2026Landscape

This the property alongside 1874 Fiano. It is the common area property along Miwok. The sprinkler lines are uncovered and there is almost no top dressing.
This a second request!
Thanks
Ken

In-Progress
April 10, 2026Gates

Sonoma out gate 1/2 stuck open

Completed
March 17, 2026Gates

Approximately 9pm a large truck crashed through the Miwok entry gate and sped up Miwok. Gate is trashed!
Please fix. Police called.
Thank-you.

Robert: Thank you for your report. WE are currently handling the issue

Completed
March 18, 2026Gates

The miwok entrance gate is broken. Looks like someone tried to break in or hit it with a car. But it is open and Bars on it are bent. It was dark when I saw it so I did not take a photo

Robert: Thank you for your report. WE are currently handling the issue

Completed
June 3, 2026Gates

St Julien vehicle entry gate sticking open

In-Progress
June 1, 2026Gates

Sprinkler broken at Andalucia gate. Been going off for weeks.

In-Progress
June 1, 2026Gates

Sprinkler broken at Andalucia gate. Been going off for weeks.

In-Progress
May 28, 2026Gates

The outbound Solera Street exit gate is not closing.

Completed
May 23, 2026Gates

The pedestrian gate at Vineyards Pkwy/Zinfandel into Sonoma is locked and/or damaged somehow - as of this morning 5/23/26. Tried to use my card and it would not open. I entered through the car gate and tried to open the pedestrian gate on the "inside" and it still would not open.

Completed
 Reported Location Issue Status

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