| August 7, 2025 | Gates | Latour exit gate stuck open now, 2:33pm, 5 + minutes
| Completed |
| August 13, 2025 | Gates | Latour exit gate is locked open again, at least an hour so far. 🤯 Sorry Scott
| Completed |
| August 14, 2025 | Gates | Latour Ave. out gate is stick open again and making noises.
| Completed |
| August 21, 2025 | Gates | Latour exit gate is stuck open again
| Completed |
| September 8, 2025 | Gates | Latour entry gate stuck open again
| Completed |
| September 14, 2025 | Gates | Latour exit gate is stuck open again
| Completed |
| September 16, 2025 | Gates | Latour exit gate stuck open again
| Completed |
| September 25, 2025 | Gates | Vehicle entry gate for St Julien apparently not working according to several Bordeaux residents
| Completed |
| September 26, 2025 | Gates | St Julien entrance gate remains open
| Completed |
| September 28, 2025 | Gates | The man gate at the Solera Street entrance is not self-closing.
| In-Progress |
| October 9, 2025 | Gates | Hello,
I just walked out of the Bordeaux pedestrian gate and in through the Sonoma pedestrian gate on my way to Firenze, and there is a problem with both. The pedestrian Bordeaux gate fails to latch automatically, and the pedestrian gate at Sonoma does not unlatch long enough to pull it open while it is being unlocked.
Bob McHugh
Robert: I adjusted the Bordeaux gate closing speed and latching. Tested it multiple times, now latches. The Sonoma gate needs an electronic striker. One is on order.
| Completed |
| October 16, 2025 | Gates | The pedestrian gate at the Solera entrance of Tuscany doesn’t close on its own, after you pass through it. Thanks.
| Completed |
| October 17, 2025 | Gates | The golf cart gate leading from Lafite Court to the Rhone neighborhood is once again stuck open.
| In-Progress |
| October 18, 2025 | Gates | The pedestrian gate to Sonoma doesn't work, and the one to Bourdeaux at Latour doesn't always close. And when they sealcoat Zinfandel, you can't use the gate to get in.
Robert: Gate hinges was adjusted. Now closes on it's own.
| Completed |
| November 5, 2025 | Gates | No Trespassing sign at St Julien gate entrance has been hit and knocked over
| In-Progress |
| November 7, 2025 | Gates | Latour pedestrian gate is not closing. Seems to be a hinge/spring issue
Robert: The spring tension on the hinges was adjusted. Now closing.
| Completed |
| November 7, 2025 | Gates | The St. Julien entrance gate is remaining open.
Robert: the gate was reset.
| Completed |
| November 14, 2025 | Gates | The card reader on the man gate at Solera Street is not reading the cards. The light turns green but the lock does not release. This same gate is not automatically closing.
| In-Progress |
| November 20, 2025 | Gates | Latour pedestrian gate doesn't always close, appears to be out of alignment. Also, the Sonoma pedestrian gate still doesn't always funtion correctly.
| Completed |
| December 1, 2025 | Gates | The Solera Pedestrian Gate is not working correctly.
The Key FOB Receiver light turns from red to green, but the mechanical lock does not click open.
So the work-around for some residents has been to prop the gate open when they leave.
This practice defeats the purpose of even having gates, so could you please have maintenance look at it?
Robert: The vendor for the gates will be here Weds and Thursday.
| In-Progress |
| December 16, 2025 | Gates | Latour pedestrian gate is still not closing on its own.
| In-Progress |
| October 12, 2019 | Gates | Are all access gates backed up by a battery in case PG&E turns off the power?
| Completed |
| November 28, 2019 | Gates | Ped. gate at Trilogy Parkway and CA Trail does not lock or close properly
| Completed |
| January 8, 2020 | Gates | The groundcover on the mow strip on the left just inside the Miwok entrance gate is overflowing into the curb and is filled with weeds. It has been that way for months.
| Completed |
| February 18, 2020 | Gates | St Julian Exit gate is staying open noticed on Sunday continued into Monday
| Completed |