October 24, 2023 | Gates | Zinfandel exit gate was not closing at 10:33pm. Watched for several minutes.
| Completed |
October 25, 2023 | Gates | Exit Gate on Latour is stuck open.
| Completed |
October 27, 2023 | Gates | Sonoma Resident reports Zinfandel exit gate not closing.
| Completed |
October 27, 2023 | Gates | Hey there. I just found this link in MTL. The Sonoma gate going out is not shutting again. It’s about 9:30 pm.
This happened the other night as well.
Please can you fix. Thanks.
Sonoma gate on Zinfandel
| Completed |
November 2, 2023 | Gates | Entrance Gate on Latour remains open - does not close.
| Completed |
November 2, 2023 | Gates | Zinfandel exit gate is stuck open, entry gate is working
| Completed |
November 4, 2023 | Gates | Zinfandel exit gate not closing again
| Completed |
November 7, 2023 | Gates | Zinfandel Gate is stuck open (again)…
| Completed |
November 8, 2023 | Gates | The 3 pillars supporting the Miwok gates are stained and the middle one has a damaged cap. This was first reported as an open forum comment for the June 13th HOA meeting and nothing was corrected. It was reported on MTL as a Maintenance Issue Report on September 14th and still has not been fixed nor did I even receive a reply that the report was received. When can we expect to have this taken care of?
| In-Progress |
November 14, 2023 | Gates | Entrance gate to Rhone Village is stuck, one side closed, one side open.
| Completed |
November 15, 2023 | Gates | Zinfandel exit gate is stuck open again
| Completed |
November 16, 2023 | Gates | The exit gate of Sonoma Village has been stuck open for several weeks. This has been reported to the concierge desk several times.
| Completed |
November 28, 2023 | Gates | Bordeaux Entrance gate at Latour is sitting open.
| Completed |
November 30, 2023 | Gates | Yes, just letting you know that the Latour entrance gate is remaining open.
| Completed |
December 1, 2023 | Gates | The man gate at the Solera Street entrance is not reading the entry keys.
| Completed |
December 6, 2023 | Gates | Solera pedestrian gate will not open. It takes the member card but the latch will not click open.
| Completed |
December 13, 2023 | Gates | The pedestrian gate entering Tuscany at Solera does not work with key card. The sensor turns green and beeps but does not unlock the gate.
| Completed |
December 17, 2023 | Gates | I ride my bicycle out the Sonoma gate 2 - 3 times per week. Up until about 2 weeks ago the gate would open automatically as I rode directly in front of the gate. Now it will not open at all. I would assume some type of sensor is either faulty or defective.
| Completed |
December 18, 2023 | Gates | The Christmas lights on the Solera entry gate into Tuscany are out of order.
| Completed |
December 28, 2023 | Gates | Bordeaux resident reports the Viongier gate now not lockable, completely broken.
| Completed |
January 4, 2024 | Gates | Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.
| Completed |
January 22, 2024 | Gates | Lafite CT Golf Cart GAte card reader not working from either side. Reader at Rhone vehicle gate works
| Completed |
February 1, 2024 | Gates | During the recent power outage, only one-half of the inbound Andalucia gate fully opened. Half of the gate remained in the closed position the duration of the outage.
| Completed |
February 5, 2024 | Gates | Top cover (1/2) of Sonoma gate intercom blew off from storm. Cover is in planter area outside gate.
| Completed |
February 10, 2024 | Gates | Today I used the new padlock that was recently installed on the gate at the end of Latour. The lock appeared to be locked when I used the 1443 code to unlock it. However, when I went to close the lock, it will not stay locked. No matter what code I set the lock to, it will unlock with a slight tug. Seems the lock is broken. I left the lock on the chain so it looks like it is locked.
| Completed |