Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 401 - 425 of 583

 Reported Location Issue Status
October 24, 2023Gates

Zinfandel exit gate was not closing at 10:33pm. Watched for several minutes.

Completed
October 25, 2023Gates

Exit Gate on Latour is stuck open.

Completed
October 27, 2023Gates

Sonoma Resident reports Zinfandel exit gate not closing.

Completed
October 27, 2023Gates

Hey there. I just found this link in MTL. The Sonoma gate going out is not shutting again. It’s about 9:30 pm.
This happened the other night as well.
Please can you fix. Thanks.

Sonoma gate on Zinfandel

Completed
November 2, 2023Gates

Entrance Gate on Latour remains open - does not close.

Completed
November 2, 2023Gates

Zinfandel exit gate is stuck open, entry gate is working

Completed
November 4, 2023Gates

Zinfandel exit gate not closing again

Completed
November 7, 2023Gates

Zinfandel Gate is stuck open (again)…

Completed
November 8, 2023Gates

The 3 pillars supporting the Miwok gates are stained and the middle one has a damaged cap. This was first reported as an open forum comment for the June 13th HOA meeting and nothing was corrected. It was reported on MTL as a Maintenance Issue Report on September 14th and still has not been fixed nor did I even receive a reply that the report was received. When can we expect to have this taken care of?

In-Progress
November 14, 2023Gates

Entrance gate to Rhone Village is stuck, one side closed, one side open.

Completed
November 15, 2023Gates

Zinfandel exit gate is stuck open again

Completed
November 16, 2023Gates

The exit gate of Sonoma Village has been stuck open for several weeks. This has been reported to the concierge desk several times.

Completed
November 28, 2023Gates

Bordeaux Entrance gate at Latour is sitting open.

Completed
November 30, 2023Gates

Yes, just letting you know that the Latour entrance gate is remaining open.

Completed
December 1, 2023Gates

The man gate at the Solera Street entrance is not reading the entry keys.

Completed
December 6, 2023Gates

Solera pedestrian gate will not open. It takes the member card but the latch will not click open.

Completed
December 13, 2023Gates

The pedestrian gate entering Tuscany at Solera does not work with key card. The sensor turns green and beeps but does not unlock the gate.

Completed
December 17, 2023Gates

I ride my bicycle out the Sonoma gate 2 - 3 times per week. Up until about 2 weeks ago the gate would open automatically as I rode directly in front of the gate. Now it will not open at all. I would assume some type of sensor is either faulty or defective.

Completed
December 18, 2023Gates

The Christmas lights on the Solera entry gate into Tuscany are out of order.

Completed
December 28, 2023Gates

Bordeaux resident reports the Viongier gate now not lockable, completely broken.

Completed
January 4, 2024Gates

Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.

Completed
January 22, 2024Gates

Lafite CT Golf Cart GAte card reader not working from either side. Reader at Rhone vehicle gate works

Completed
February 1, 2024Gates

During the recent power outage, only one-half of the inbound Andalucia gate fully opened. Half of the gate remained in the closed position the duration of the outage.

Completed
February 5, 2024Gates

Top cover (1/2) of Sonoma gate intercom blew off from storm. Cover is in planter area outside gate.

Completed
February 10, 2024Gates

Today I used the new padlock that was recently installed on the gate at the end of Latour. The lock appeared to be locked when I used the 1443 code to unlock it. However, when I went to close the lock, it will not stay locked. No matter what code I set the lock to, it will unlock with a slight tug. Seems the lock is broken. I left the lock on the chain so it looks like it is locked.

Completed
 Reported Location Issue Status

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