| December 18, 2024 | Villages | The man gate at the Solera gate is not reading the key cards.
| Completed |
| December 1, 2023 | Gates | The man gate at the Solera Street entrance is not reading the entry keys.
| Completed |
| June 19, 2024 | Villages | The man gate at the Solera Street entrance will not fully close. The appears to be misaligned with the frame.
| Completed |
| November 29, 2022 | Gates | The Miwok entrance gate is stuck open and its control box is beeping.
| Completed |
| January 3, 2023 | Club | The music seems to have stopped playing in the gym. This has been for about a week now. Thank you.
| Completed |
| January 12, 2023 | Villages | The new paint on top of the sound wall caps is peeling off badly along the side of our house (left side of Latour gate). We can’t tell how many caps are affected but at least a few look like there are leaves 🍁 on top of the cap but when you look closer the “leaves” are paint peels so they aren’t blowing away in the wind. Haven’t gone out to look at the back wall on Vineyards pkwy.
- Message from VAMC - Thank you for your report. Whit's Painting is aware of the issue caused by all the rain and has reported that they will schedule the repairs as soon as there are consecutive days of clear weather. JW
| Completed |
| July 21, 2023 | Landscape | The new plants added along Trilogy Parkway are already dying! They were planted with the rootball exposed. They are not getting watered enough. And they are dying - leaves are drooping and turning yellow. I believe these are Laurel plants added to replace the dead ones.
They need to be replaced. Most of them are dead now. Next time, dig a hole and put the entire rootball in the soil. Then water every day. It's 100 degrees today.
| Completed |
| June 14, 2023 | Landscape | The park area on the north side Chianti, where the PGE pipeline runs, the grass is becoming very dry in a number of spots. Right around the sprinklers it is green, but away from the sprinklers is very brown. This is a problem every year in this area. It is the worst looking area in all of Trilogy. I know no board members live in the area, but it is certainly a disappointment for those of us that pay the same HOA dues as everyone else. Please pay attention to this area.
| Completed |
| November 19, 2024 | Landscape | The parkway artificial grass in front of 1629 Zinfandel is badly damaged. It appears to have been scorched/burned by something extremely hot. The turf is melted.
| In-Progress |
| September 3, 2020 | Gates | The pedestrian access gate from Vineyards Parkway onto Zinfandel doesn't seem to be working. It reads my card and briefly goes green but in less than a second returns to red with the gate remaining locked. My card works fine on the reader that opens the auto gate on Zinfandel
| Completed |
| December 31, 2024 | Gates | The pedestrian gate access at the Solera Gate in Tuscany does not work - hasn't worked for a while and many others have this issue as well. (I haven't tried it today - in case this was something you've alread fixed).
Thanks,
Donna
12.31.24 Thank you for reporting this. The card reader failed and a new unit has been ordered. ETA for part to arrive and be installed is this Friday.
| Completed |
| July 17, 2021 | Gates | The pedestrian gate at Solera is broken, it does not lock.
| Completed |
| November 6, 2022 | Gates | The pedestrian gate at Solera Street does not close properly. The spring needs to be adjusted or replaced. It does not generate enough force to close the gate. This is more apparent when it is cold outdoors.
| Completed |
| June 23, 2020 | Gates | The pedestrian gate at the Soledad entrance does not recognize access cards.
| Completed |
| February 9, 2023 | Gates | The pedestrian gate at the west end of the club does not stay latched when you attempt to close it. The gate I'm referring to is near the lawn area where special events are held and near where garbage bins for the restaurant are located. It has a numbered key pad - not activated by a swipe card - and it opens up to the sidewalk on Vineyards Parkway.
| Completed |
| December 30, 2022 | Gates | The pedestrian gate at Zinfandel is not working. It remains locked after using key card. Please check.
Thank you.
| Completed |
| December 13, 2023 | Gates | The pedestrian gate entering Tuscany at Solera does not work with key card. The sensor turns green and beeps but does not unlock the gate.
| Completed |
| October 14, 2022 | Villages | The pedestrian gate for Porto Village does not lock.
| Completed |
| March 20, 2021 | Gates | The pedestrian gate on Latour will not open
| Completed |
| October 9, 2024 | Gates | The pedestrian gate that allows access from the Montepulciano Vineyard into Bordeaux at Barsac Court is not working. Entering the code does not unlock the gate.
| Completed |
| December 19, 2020 | Villages | The pedestrian gate/door into Bordeaux at Latour is missing a straight piece of metal that closed off the space near the decorative filigree (we saw the piece on the ground next to the gate 2 days ago) and because it is gone you can now effectively put your hand through from the outside and reach down to the knob on the inside and let yourself into the community.
| Completed |
| September 26, 2023 | Gates | The pedestrian/golf cart gate between Bordeaux and Rhone - at Lafite Ct and Briones Valley Rd - is not working...again. Or at least it wasn't working this morning, Sept 26, around 8:45 am.
| Completed |
| June 2, 2022 | Club | The person I was shooting pool with has come down with COVID, so I'd suggest someone clean the pool balls.
| Completed |
| November 2, 2019 | Club | The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.
| Completed |
| March 25, 2023 | Gates | The Porto entry gate continues to be open. This has been reported before, but we need a permanent fix. This is a safety issue to have our gate open all the time.
| Completed |