| November 21, 2022 | Gates | St Julien entry gate is stuck open again, as reported by several folks. It's been open since at least 1pm
| Completed |
| March 29, 2023 | Gates | St Julien entry gate stuck open again
| Completed |
| February 24, 2025 | Gates | St Julien exit gates reported to be stuck open by residents
| Completed |
| November 18, 2022 | Gates | St Julien gate reported to be stuck open again
| Completed |
| April 13, 2025 | Gates | St Julien resident reports St Julien exit gate has been open since 2pm
| Completed |
| July 25, 2023 | Gates | St Julien Vehicle entry gate stuck open,
| Completed |
| June 29, 2022 | Gates | St Julien Vehicle exit gate stuck in open position, it was stuck open yesterday also for several minutes
| Completed |
| February 8, 2025 | Gates | St. Julian gate is opened.
| Completed |
| April 14, 2025 | Gates | St. Julien exit gate stays open.
| Completed |
| October 9, 2023 | Gates | St. Julien gate call box - Did not work when putting in my phone code to call my cell phone to let me enter the gate. Let me know if this is not clear - Thank you! Shelley
| Completed |
| October 17, 2023 | Gates | St. Julien gate is stuck, not operational and making a loud noise - PLEASE HELP!
I took a video with sound but the file was too large to upload so I have attached a photo only. So this is my second attempt with photo only and it will not upload either.
| Completed |
| April 10, 2020 | Villages | Street light #7189 cycling between on/off. This light is located in front of 1073 Pomerol Circle in the Rhône village.
| Completed |
| May 4, 2021 | Villages | Street light in front of 1143 St Julien is off at around 10PM on Tuesday 5/4. It has been off at around this time (when we walk our dog) for several nights. When this light is off, the street is quite dark in the area. Note - on 5/4 when the power came back on at around 8:15pm, that street light was on, along with the other ones nearby.
Also note - on this page (https://www.mytrilogylife.com/vineyards/maintenance-issue-report/), where it says "please search the list of existing requests - here", the link at 'here' does not work.
| Completed |
| February 5, 2022 | Landscape | Street light in front of 1585 California Trail is turning off and on every few minutes.
| Completed |
| May 24, 2020 | Villages | Street light is out opposite 1641 Pinot Place.
| Completed |
| November 11, 2019 | Villages | Street light out on California Trail at Chardonnay.
| Completed |
| February 8, 2023 | Club | Strong natural gas odor in the breezeway between Club Los Meganos and the Spa this morning while entering the gym.
| Completed |
| December 14, 2024 | Club | Swimsuit water extractor in men’s locker room broken
| Completed |
| April 25, 2025 | Tennis / Pickleball Court | Tennis Court 3 - Net strap broken.
Can a new strap be ordered?
This is not a duplicate request.
I sent a request yesterday for a new strap for court 1
When we played today the strap on court 3 broke,
We need two net straps now, one for court 1 and another for court 3.
Thanks 😊
| Completed |
| November 5, 2019 | Tennis / Pickleball Court | Tennis courts lights on at 6:00AM. Why?
| Completed |
| August 24, 2022 | Villages | Terra Care left a pile of clippings - neatly piled on a white tarp - on the outbound side of the Latour Gate. It's on the exterior/Vineyards Pkwy side of the gate. Hopefully they can come pick it up SOON. Thanks.
| Completed |
| January 23, 2021 | Vineyards | Testing
| Completed |
| August 6, 2020 | Landscape | Thank you, The HOA in getting this matter taken care of.
“The trenching for the olive trees that are currently under water will be taking place tomorrow”
My understanding is the HOA is working extremely hard to get our landscaping back in order.
| Completed |
| February 4, 2021 | Landscape | Thanks for getting the Trilogy Parkway Lights by Olive trees in median turned back on.
On the same note can you have maintenance check the rest of those lights there a several burned out.
If you like I can check them one and tell which ones they are?
Thanks
Ken
| Completed |
| April 25, 2025 | Villages | The "blue bots dot, fire hydrant marker" needs to be replaced on St Emilion at St Julien. Resident was told to throw away the old one Thank You
| In-Progress |