| February 18, 2024 | Gates | Latour pedestrian gate spring(s) appear to be weakening, gate does not close completely on its own.
| Completed |
| November 16, 2024 | Gates | Latour pedestrian gate not closing properly. Has to be pulled shut every time.
| In-Progress |
| January 10, 2022 | Gates | Latour pedestrian gate not closing properly again
| Completed |
| January 9, 2023 | Gates | Latour pedestrian gate malfunctioning, key cards not working. Multiple people have tried
| Completed |
| May 11, 2021 | Gates | Latour pedestrian gate is not latching securely, again
| Completed |
| November 7, 2025 | Gates | Latour pedestrian gate is not closing. Seems to be a hinge/spring issue
Robert: The spring tension on the hinges was adjusted. Now closing.
| Completed |
| November 20, 2025 | Gates | Latour pedestrian gate doesn't always close, appears to be out of alignment. Also, the Sonoma pedestrian gate still doesn't always funtion correctly.
| Completed |
| March 22, 2021 | Gates | Latour pedestrian gate broken/jammed again. It has been pushed outward, so the gate is caught against the protection plate. No one can open then gate. I reported this to Concierge on Sunday
| Completed |
| July 8, 2022 | Gates | Latour gate: one of them is screeching very loudly; please silence it
Thanks
| Completed |
| March 2, 2025 | Gates | Latour gate malfunctioning. Reported problem - “ Informing you all. the Latour gate is still malfunctioning. It self opens and then stays open. Beeps.
| Completed |
| March 2, 2025 | Gates | Latour Gate malfunctioning - additional information:
“ when a car exits. it opens, and then it closes, and then it beeps and opens again and stays open.”
03.04.25 The gate issue was addressed and resolved; we'll keep an eye on it is fully updated. Thank you!
| Completed |
| August 4, 2024 | Gates | Latour exit gates having issues again
| Completed |
| August 7, 2025 | Gates | Latour exit gate stuck open now, 2:33pm, 5 + minutes
| Completed |
| September 16, 2025 | Gates | Latour exit gate stuck open again
| Completed |
| March 8, 2022 | Gates | Latour Exit gate stuck open
| Completed |
| April 11, 2025 | Gates | Latour exit gate still randomly sticking open, like right now 🤔
| Completed |
| August 6, 2025 | Gates | Latour exit gate remains open
| Completed |
| June 7, 2023 | Gates | Latour exit gate now sticking open
| Completed |
| August 21, 2025 | Gates | Latour exit gate is stuck open again
| Completed |
| September 14, 2025 | Gates | Latour exit gate is stuck open again
| Completed |
| June 10, 2025 | Gates | Latour exit gate is open and does not close.
06.10.25 5:15pm; Gate was reset and closed.
Thank you, Blue Star Facilities Team
| Completed |
| August 13, 2025 | Gates | Latour exit gate is locked open again, at least an hour so far. 🤯 Sorry Scott
| Completed |
| October 7, 2024 | Gates | Latour entry gates stuck open
| In-Progress |
| December 30, 2024 | Gates | Latour entry gates are locked in the open position
12.30.24 - Gate is closed as of 1:34:08pm. Thank you for letting us know.
| Completed |
| September 8, 2025 | Gates | Latour entry gate stuck open again
| Completed |