| March 24, 2023 | Club | Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe
| Completed |
| March 26, 2023 | Club | One of the pool tables was damaged when it was moved to make room for chairs to view a football play-off game over a month ago. It has not been repaired.
1. Safety concern: During this move one of the pool table legs cracked off and was partially replaced, and even though the table is level the separation is visibly still there. If someone playing pool were to put their weight (like sitting on the edge as is commonly done) on that end to make a shot the leg could further separate and the table could even collapse.
2. The pool table felt has been altered as a result. There are places where the felt is now loose fitting on the slate and as a result it alters the path of a ball traveling over the area.
3. The leather netting inside the pockets of one pocket on each table has holes in it where balls often get stuck, and sometime slide through. They need to be replaced.
4. There is no noticeable maintenance in the recreation room. For example the pool chalk has been used up and has not been replaced. Some of the players have donated their own chalk so that there is some working chalk in the pool area.
5. Many of the cue sticks are warped or have damaged tips and have for some time.
| In-Progress |
| April 5, 2023 | Club | Outside main entrance to event center canopy.
I believe 7 or the 8 lights are burned out. Very Dark Safety Issue?
| Completed |
| April 8, 2023 | Club | Soap dispensers empty in men's Fitness locker room (this occurs quite frequently)
| Completed |
| April 8, 2023 | Club | Have night maintenance ensure there are kleenex and disinfecting wipes in Fitness Studio. Thanks!
| Completed |
| May 4, 2023 | Club | Four ceiling lights out total in the Hii Komme room on both sides of the divider.
| Completed |
| May 16, 2023 | Club | Last night (Monday), leaving the clubhouse at 9pm, none of the lights along the walking path just outside the clubhouse were on. It was very difficult to even find my way to the parking lot. Not sure if that's normal for a Monday as it's a slow day at the club, or if they weren't working. Thank-you.
| Completed |
| June 12, 2023 | Club | The screen interface on the middle recumbent bike is glitchy. It seems to be working at first, but freezes up in the middle of a workout. Thanks.
| Completed |
| June 13, 2023 | Club | The air conditioning in the card rooms is still not functioning. It has been 3 weeks and still no remedy. Luckily, it has been a cool June.
| Completed |
| June 26, 2023 | Club | Electrical outlet in Abby’s patio not working
I can send photo
| Completed |
| July 3, 2023 | Club | Noted there is a broken sconce light fixture at the vanity mirror in the women's locker room (left side when walking in, closest to the wall). Also noted the (2) vanity stools, as well as the cabinets themselves, especially where the swimsuit dryer is located, have seen better days. Is there a scheduled timeline for replacement of these items? Thank you! Celeste Storrs
| Completed |
| July 5, 2023 | Club | Ladies locker room shower grab bar in the first shower stall is coming off the wall. (ready to fall off)
| Completed |
| July 8, 2023 | Club | Apparently there is no shower gel in men’s locker room showers, nor has there been for a few days.
| Completed |
| July 10, 2023 | Club | Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.
| Completed |
| July 14, 2023 | Club | Shower in men’s locker room won’t turn on (handicap accessible shower stall)
| Completed |
| July 20, 2023 | Club | A light in the H’ii room is not working. It is near the windows.
| Completed |
| August 7, 2023 | Club | In the Komei room there's a ceiling light out. It's near the door to the outside.
| Completed |
| August 7, 2023 | Club | In the Komei room there's a floor mirror against the wall. This mirror is not secured to the wall, therefore it will fall on people if anyone bumps into it or moves it by accident. It has fallen on us a couple of times. Perhaps it could be secured to the wall in some way.
| In-Progress |
| August 25, 2023 | Club | In library room, two bulbs out, just over chess tables..
Requested front desk to contact maintenance 3 times
within last week….someone referred me to this sight…
Please change bulbs (“LOW HANGING FRIUT”)
| Completed |
| August 27, 2023 | Club | The TV on the gym’s middle recumbent bike has not worked for at least 3 months. When will it be replaced or repaired?
| Completed |
| September 12, 2023 | Club | The shower curtains in the men’s locker room are really moldy on the inside of the showers. They need to be cleaned or replaced. Thank you!
| Completed |
| September 17, 2023 | Club | The water at the Chef's Garden down by the pergola behind the club has been turned off. We're still watering the kitchen herbs we planted and they're in need of water. Can we please get it turned back on as soon as possible?
Thanks,
The Chef's Garden Team
| Completed |
| September 18, 2023 | Club | 2 Problems:
1) In the gym by the mirrors where the Pilates table is and all the floor exercise is done there have been ants crossing the mats for weeks. The ants make it uncomfortable to do floor exercise.
2) Also, all 3 elliptical machines that the monitors are in operable. The machines need service.
When I advised the SAWA spa staff they keep assuring me that both problems are being handled, but it's been weeks. So I submit this report on Sept 18th, just to properly go through channels with a date marker.
| Completed |
| September 22, 2023 | Club | Need new chalk cubes for pool tables in pool tables room. Need at least 6-8 each.
| Completed |
| September 23, 2023 | Club | Lights in the Tower Entry to the Event Center. Most are burned out again! Is the only time these are looked at is when I say something?
I thought there was crew that went around and checked lights?!
Thanks
Ken
| Completed |