September 10, 2021 | Villages | Neighborhood Watch Captain reporting Solera gate is malfunctioning only half open, residents cannot get in or out. Email sent to Management
| Completed |
September 1, 2021 | Tennis / Pickleball Court | We love the umbrellas at the Pickleball courts. On one of them (the one closer to the sales office parking lot), a fabric tab that connects the bottom fabric section to the top section has come apart. Looks like it needs to be sewn. There might be more than one tab that's come apart. See the image at https://rosiebankcom-my.sharepoint.com/:i:/g/personal/mark_rosiebank_com/EWljj4j-LspOg46iZkJVlzMBlrFISasv_xhEhrMyaHJU-Q?e=PedGed
| Completed |
September 1, 2021 | Club | The dumpster by the sales office is overflowing and has been in that state for some time. I can send a picture if it helps. Someone has also piled up multiple garbage bags in front of the dumpster (about 8-10 bags) which I suspect has prevented the routine pickup of the dumpster by the garbage truck. I walk my dog by that area about once a week and I'd guess this pile of trash has been there for several weeks. Now the critters have gotten into the bags laying on the ground and made a mess. Can someone PLEASE properly dispose of the garbage bags on the ground and get the dumpster picked up?
| Completed |
August 19, 2021 | Villages | The wooden fence on the Bordeaux side of Briones Valley Rd - facing out toward Rhone - is in bad shape. This isn't a homeowner's issue as it is the side that faces the street. There are at least two boards along the top of the fence that have either fallen off or have popped up and will fall off soon. The fence is also in desperate need of staining on that side. *** This fence is located on City property***
| Completed |
August 19, 2021 | Vineyards | The fence at the base of the vineyard along Trilogy Parkway is damaged. There are two broken slats hanging down. If you are driving up Trilogy Pkwy from Vineyards Pkwy, this is located about halfway up from the fountain/crosswalk on Trilogy Parkway by the bocce courts and before the curve in Trilogy Parkway near Healing Rock. Another way to locate it is it is would be almost directly behind the homes at 1962 and 1964 Sacred Mountain Lane.
| Completed |
August 9, 2021 | Gates | 2 gates don't work (tried multiple times with several cards): golf cart gate between Rhone (Briones Valley Road) and Bordeaux. AND pedestrian gate into Rhone.
thank you.
| Completed |
August 1, 2021 | Landscape | First, thank you for bringing back Miwok Park grass area, but the very north end near Chianti is now dead. The sprinklers had been working fine, but are now not covering this area. Perez used to kill weeds along the wrought iron fencing in the bark. The bark now is extremely thin and weeds are growing rapidly. My husband has been pulling them by hand behind our house, but other houses have the same weed problem. Will the bark be replaced in this area to reduce the amount of weed growth?
| Completed |
July 25, 2021 | Tennis / Pickleball Court | On the tennis/pickleball shed, the battery powered lock blinks red when opening. That likely means the batteries need replacing.
| Completed |
July 21, 2021 | Villages | Sprinkler head near the entrance to Bordeaux Park (at the St Julien corner) is leaking at the bottom when it is on. You can see an image at
https://www.dropbox.com/s/r6yi448s5wfak77/2021-07-20%2021.11.11.jpg?dl=0.
| Completed |
July 18, 2021 | Pool | Ladies shower/locker room has several lockers that are jammed. Just FYI.
Thank you
Anna Larricq
| Completed |
July 17, 2021 | Bocce Court | Several of the benches at the bocce courts on California Trail have broken slats. I have pictures if you need them.
| Completed |
July 17, 2021 | Gates | The pedestrian gate at Solera is broken, it does not lock.
| Completed |
July 12, 2021 | Pool | I rented a cabana yesterday for my grandkids. They were spraying for ants while we were there, thank you. Also I noticed the quality of the Cabana has diminished. The chairs and furniture inside are worn out, the curtains on the sides and back are missing, the TV is gone and wires hanging out on all the Cabanas. Is this work in progress as well? Will there be some updates soon? Is it possible to add a ceiling fan as well? Thank you for listening.
| Completed |
July 5, 2021 | Club | Only one shower in the men's locker room is operational. One already has an out-of-order sign, but another (the one on the right) has no hot water. Also thanks for getting the swimsuit spinner working!
| Completed |
July 2, 2021 | Pool | I have been hearing that there is an ant problem when renting the Cabanas. The ants will come out of nowhere and swarm your food. It is most unappetizing. We are renting a cabana on Monday, July 5th and on Saturday, July 10th. Please address this pest problem so the Cabanas can be enjoyed. Thank You!
| Completed |
June 30, 2021 | Gates | The VEHICLE exit gates do not all respond to and open in the presence of ebikes. Please adjust all gate sensors so the gates open in the presence of ebikes. Thanks.
| Completed |
June 23, 2021 | Gates | A few Bordeaux residents reporting issues of not being able to "buzz" guests in via the Latour entry gate. Started a few days ago
| Completed |
June 23, 2021 | Gates | The Latour pedestrian gate is broken again. Now, the inside door knob is missing that you can't open the gate.
| Completed |
June 14, 2021 | Vineyards | Heavy water coming down from vineyards into drain. I live at 1739 Chardonnay Lane, And it’s right behind us. Not sure if this is normal.
| Completed |
June 14, 2021 | Vineyards | There's a major water leak on the vineyard trail that connects with Zinfandel. It's coming from about the 4th row of vines up the hill and is creating a river of water.
| Completed |
June 9, 2021 | Landscape | Now that PG&E has said that they will not be using their easements inside
trilogy for a staging area can rehabilitation of the deplorable condition of the grassy areas
now begin? It is currently disgusting.....................
| Completed |
June 6, 2021 | Landscape | Fescue grass area on the slope at back of Bordeaux Park should be mowed. There are many patches that have gone to seed and can be hazardous to our dogs if they inhale them.
| Completed |
June 4, 2021 | Villages | One of the irrigation sprinkler heads appears to be damaged and spraying extra water when the sprinkler is on. It's in Bordeaux Park near the covered benches ... the one right that's just east of the covered benches. I observed this at around 6:30am on Friday 6/4.
| Completed |
June 4, 2021 | Gates | Handle has now broken off the Latour pedestrian gate
| Completed |
June 3, 2021 | Gates | The Latour Ave pedestrian gate's door knob is broken.
| Completed |