Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 26 - 50 of 782

 Reported Location Issue Status
May 8, 2025Vineyards

A vineyard water line at post #36 between Barbaresco and Riesling Circle has been running a major leak into the drainage line to the
Riesling Circle Street drains from before 7:00 pm and now up to 10:00 pm

Completed
October 2, 2024Vineyards

A water pipe in the vineyard behind Porto village is broken and spewing water. It’s flooding the walking path and endangering my home/yard pictures were sent to concierge

Completed
August 2, 2023Landscape

About half of the plants outside of the Andalucia gate across from the park have died. I would guess it's an irrigation issue, so if addressed soon the other half might survive.

**** Response from HOA - Reported to Shea Homes to address *****

Completed
July 17, 2023Wine Barn

Alarm system at Wine Barn is not working because the backup battery is dead and needs to be replaced.

Completed
November 27, 2022Club

All Lights out from Main Fountain ( V Parkway ) to Bell Tower. Fountain and Olive Trees

Completed
October 28, 2020Club

All of elliptical machines are unable to view the TV channel “HGTV”. All the other TV channels view clearly. Also the middle elliptical has a consistent knocking noise when in use.

Completed
October 9, 2024Club

All recessed step lights to mailroom are out

Completed
September 17, 2024Club

All the olive tree light are out from California Trail to the Bell Tower in the Median. Main Fountain Lights in the Circle are out.
Thanks
Ken

Completed
April 11, 2022Landscape

Amanda test

Completed
April 9, 2022Club

Amanda TEST Let me know if you get this?
Ken

Completed
September 29, 2019Club

An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .

This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?

Thank you,
Warren Watson

Completed
July 12, 2023Vineyards

An imense about of Water flowing down Vineyards while watering right Now! Behind 1803 & 1805 Moscato

Completed
July 30, 2025Landscape

Andalucia Gate entrance; When are the plants that died because of no water be replaced?

Regads,
Elsa

In-Progress
September 2, 2023Gates

Andulucia gate open

Completed
June 23, 2024Club

Ants in men’s lockers and locker room

Completed
January 13, 2024Club

Ants in the gym by the mat in back

Completed
May 11, 2025Club

Any idea when the TV’’s will be fixed on the gym equipment this time. Seems to me, it goes out frequently. Why not really address the issue. Stop putting bandaids on the problem & invest in a solution.

06/04/25 The Direct TV technician has been working on this for weeks now. As it is taking so long, we contacted ClubCare who is reaching out to Technogym to check and see if the machines can be set up to stream T.V.. We will update here as we get answers, hopefully today/this week. Thank you, and apologies for the delays in with getting this fixed.
BSRG Facilities Team

In-Progress
February 11, 2026Club

apparent new(ish) asphalt rupture in parking space, first stall left side, 2nd level, across from pickleball courts

In-Progress
July 8, 2023Club

Apparently there is no shower gel in men’s locker room showers, nor has there been for a few days.

Completed
March 17, 2026Gates

Approximately 9pm a large truck crashed through the Miwok entry gate and sped up Miwok. Gate is trashed!
Please fix. Police called.
Thank-you.

Robert: Thank you for your report. WE are currently handling the issue

Completed
October 12, 2019Gates

Are all access gates backed up by a battery in case PG&E turns off the power?

Completed
February 18, 2020Club

Are there plans to put in lights on both sets of stairs in the parking lot? At night they are very dark and it is a safety hazard.

Completed
September 6, 2020Bocce Court

Area around in-ground irrigation manifold boxes on south side of courts floods. Suspect broken pipe (s).

Completed
October 8, 2024Gates

Around 9pm, right-side Latour gate was stuck open again until a car left and somehow the gate closed "properly"

In-Progress
January 4, 2026Landscape

Around the first week in October 2024 a drainage problem affecting our property was brought to your attention. It is caused by a poorly designed drainage system installed at the lower (east) end of the vacant lot (PG&E easement) uphill to the west of us. Between 1619 and 1623 Chianti Ln. An underground pipe with a surface drain at the far end (back) and a surface drain at the front portion (street) was placed. A low area near rhe middle allows water to pool and not drain. Photos of the situation have been sent via text to 925-626-8150.

In-Progress
 Reported Location Issue Status

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