Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 26 - 50 of 572

 Reported Location Issue Status
September 17, 2024Club

All the olive tree light are out from California Trail to the Bell Tower in the Median. Main Fountain Lights in the Circle are out.
Thanks
Ken

Completed
April 11, 2022Landscape

Amanda test

Completed
April 9, 2022Club

Amanda TEST Let me know if you get this?
Ken

Completed
September 29, 2019Club

An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .

This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?

Thank you,
Warren Watson

Completed
July 12, 2023Vineyards

An imense about of Water flowing down Vineyards while watering right Now! Behind 1803 & 1805 Moscato

Completed
September 2, 2023Gates

Andulucia gate open

Completed
June 23, 2024Club

Ants in men’s lockers and locker room

Completed
January 13, 2024Club

Ants in the gym by the mat in back

Completed
July 8, 2023Club

Apparently there is no shower gel in men’s locker room showers, nor has there been for a few days.

Completed
October 12, 2019Gates

Are all access gates backed up by a battery in case PG&E turns off the power?

Completed
February 18, 2020Club

Are there plans to put in lights on both sets of stairs in the parking lot? At night they are very dark and it is a safety hazard.

Completed
September 6, 2020Bocce Court

Area around in-ground irrigation manifold boxes on south side of courts floods. Suspect broken pipe (s).

Completed
October 8, 2024Gates

Around 9pm, right-side Latour gate was stuck open again until a car left and somehow the gate closed "properly"

In-Progress
August 19, 2023Pool

Around the indoor pool has not been cleaned in weeks and weeks. There has been a Q-tip on the hoist chair “which is also disgusting,” a band aid amongst other bits all around the floor. It could do with bring disinfected at least once a week with people walking aroundceith no shoes on.

Completed
April 8, 2023Gates

As I have reported before, the pedestrian gate for our Porto neighborhood in Trilogy by the Vineyards, is not closing by itself when pedestrians walk through without expressly closing the gate behind them. If left to swing shut by itself, the gate will often not close. This is not due to wind or any other weather condition. it can happen just as frequently on warm windless sunny days as it can in rainy, windy weather.
Note that I have submitted maintenance requests about this and about the vehicle gates that also do not close quite often. but I have never received any reply or status report for the comfort of my neighbors
Robert Stapleton, Porto Neighborhood Watch Captain.

Completed
November 30, 2022Villages

Asphalt crack across Latour at south corner with Sauternes

- Message from VAMC - Thank you for the report. We will continue to monitor the crack and will have the asphalt company investigate in the spring. JW

Completed
August 20, 2024Gates

At 7:16pm, I witnessed the right-side exit gate for Latour Gate stick open. At the same time, there was a distinctive beeping sound from the gate system. When a vehicle entered the Latour gate, the stuck gate and the entry gates closed at the same time.

In-Progress
July 11, 2023Gates

At 9:30pm, I questioned a woman on Healing Rock Ct. I asked how she got inside the gate. She said the pedestrian gate was unlatched.

Completed
September 15, 2022Villages

At Bordeaux Park, irrigation water is flowing abundantly over the sidewalk and grass and into the drains. Looks like a major leak. Has been going on since at least Sept 14 evening.

Completed
September 19, 2023Landscape

At end of Muscato Cul-de-sac.
This area is over grown.
It has not been touched in a long time!
Thanks
Ken

Completed
August 17, 2020Landscape

At roughly 8:30 AM the last couple of days, there is the sound of a lot of water flowing under one of the rosemary shrubs in Miwok park. Haven't dug into the dense plant, but I'm guessing it is a drip that blew it's head off or undergrounded hosing since not a lot of water, just the sound of rushing water. I took a photo of which plant it is if you want me to email it to someone. If not, it's near the entrance off of Miwok near the gate (NOT the one off of Chianti). On right side as you enter, roughly 3rd plant in between walkway and gasline sign

Completed
October 31, 2022Gates

At St. Julien gate: a person who wanted to enter called me on the call box with the last 4 digits of my phone number. My phone rang, and I entered '9' (the open code) multiple times. However, the gate did not open. We tried twice.

Completed
April 10, 2020Bocce Court

At the Bocce Ball court on the left side of the walkway as your face the courts. One of the sprinkler heads has popped off shooting up a geyser. I put it back in place but noted the twist cap would not lock anymore. Please fix. Thank you.

Completed
September 19, 2023Villages

At the corner of California Trail and Chardonnay Lane in Sonoma Village, on the east/lower end, there is a hole in the edge of the asphalt. The hole is small but the void underneath it seems pretty deep. As rain water flows down California Trail, I suspect it flows into that hole. This may start undermining the road at that corner. In fact, it is looking like the asphalt is starting to sink around that hole. I think it would be good to get that hole/void filled in before the heavy rains come. I have attached a picture of the hole.

**** Response from HOA - * Asphalt Company will address this when they are completing the street crack-fill project at the end of October. JW ****

Completed
March 14, 2023Gates

At the Latour Gate, the top cap on one of the gate pillars has blown off and is currently sitting in the landscape.

Completed
 Reported Location Issue Status

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