| July 10, 2023 | Club | Seats in front of spa across from mailroom and concrete under seats need to be cleaned on a regular basis of accumulated bird droppings.
| Completed |
| July 14, 2023 | Club | Shower in men’s locker room won’t turn on (handicap accessible shower stall)
| Completed |
| July 20, 2023 | Club | A light in the H’ii room is not working. It is near the windows.
| Completed |
| August 7, 2023 | Club | In the Komei room there's a ceiling light out. It's near the door to the outside.
| Completed |
| August 7, 2023 | Club | In the Komei room there's a floor mirror against the wall. This mirror is not secured to the wall, therefore it will fall on people if anyone bumps into it or moves it by accident. It has fallen on us a couple of times. Perhaps it could be secured to the wall in some way.
| In-Progress |
| August 25, 2023 | Club | In library room, two bulbs out, just over chess tables..
Requested front desk to contact maintenance 3 times
within last week….someone referred me to this sight…
Please change bulbs (“LOW HANGING FRIUT”)
| Completed |
| August 27, 2023 | Club | The TV on the gym’s middle recumbent bike has not worked for at least 3 months. When will it be replaced or repaired?
| Completed |
| September 12, 2023 | Club | The shower curtains in the men’s locker room are really moldy on the inside of the showers. They need to be cleaned or replaced. Thank you!
| Completed |
| September 17, 2023 | Club | The water at the Chef's Garden down by the pergola behind the club has been turned off. We're still watering the kitchen herbs we planted and they're in need of water. Can we please get it turned back on as soon as possible?
Thanks,
The Chef's Garden Team
| Completed |
| September 18, 2023 | Club | 2 Problems:
1) In the gym by the mirrors where the Pilates table is and all the floor exercise is done there have been ants crossing the mats for weeks. The ants make it uncomfortable to do floor exercise.
2) Also, all 3 elliptical machines that the monitors are in operable. The machines need service.
When I advised the SAWA spa staff they keep assuring me that both problems are being handled, but it's been weeks. So I submit this report on Sept 18th, just to properly go through channels with a date marker.
| Completed |
| September 22, 2023 | Club | Need new chalk cubes for pool tables in pool tables room. Need at least 6-8 each.
| Completed |
| September 23, 2023 | Club | Lights in the Tower Entry to the Event Center. Most are burned out again! Is the only time these are looked at is when I say something?
I thought there was crew that went around and checked lights?!
Thanks
Ken
| Completed |
| October 5, 2023 | Club | Saw an ant on the mats at the Northeast corner of the gym today by the mirrors & pilates machine.
Also; all the monitors in the club are advertising very old events, one I saw was for August. Can we update the video show to show actual future event and club activities?
Thank you
| Completed |
| October 6, 2023 | Club | Electrical cord to the Arm Curl machine in the gym is damaged/cut. This prevents powering the equipment, so that the display unit records reps or tracks usage.
| Completed |
| October 17, 2023 | Club | No longer getting email to notify the US Mail has been delivered
| Completed |
| November 7, 2023 | Club | The Event Center needs to be cleaned. The floors are slippery and dirty. The window sills are also dirty
Thank you,
Julia Benveniste
| Completed |
| November 9, 2023 | Club | FIVE of the EIGHT Lights Burned Out in the tower entrance to the event center. This was reported on September 27.
This is Safety Issue.
Ken
| Completed |
| November 17, 2023 | Club | I'm not sure how to report this, but this is the only mechanism that I know of for reporting anything.
The lids that are available for the tops of the coffee cups at the morning coffee service in the club are the wrong size for the cups. I only infrequently go up to the club for morning coffee, but the lid now always pops off my coffee cup and the hot coffee burns my hands. I have also seen this happen to others. I do not recall this happening last year. Can't something be done to correct this?
| Completed |
| December 1, 2023 | Club | Lights out in closet in Fitness Studio - where weights, mats and balls are kept. Very dark trying to remove equipment for class. Thanks!
| Completed |
| December 11, 2023 | Club | Please add the mailroom hours to the hours tab on the MTL website
| In-Progress |
| December 13, 2023 | Club | I saw an ant on the mats this morning back in the Northeast corner of the gym, in the floor workout area. Ants are not easy, but not fun when they crawl on you when you are stretching either.
| Completed |
| January 13, 2024 | Club | Ants in the gym by the mat in back
| Completed |
| January 21, 2024 | Club | the tv video on the treadmill in the exercise room is not working properly. Some stations are not available for viewing. The screen is dark and a direct tv marker flashes across the screen. any chance that will be fixed soon?
| Completed |
| February 22, 2024 | Club | I noticed the Trilogy pick up truck has a brake light out on the left side.
| Completed |
| February 27, 2024 | Club | The weight peg is disconnected from the shoulder press machine in the gym. Thank you.
| Completed |