Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 26 - 50 of 572

 Reported Location Issue Status
November 23, 2024Pool

Could you please vacuum the hot tub? There’s a lot of dirt where you sit and on the bottom. Thanks.

Completed
November 19, 2024Landscape

The parkway artificial grass in front of 1629 Zinfandel is badly damaged. It appears to have been scorched/burned by something extremely hot. The turf is melted.

In-Progress
November 19, 2024Gates

The Zinfandel security gate (exit) has been stuck in the open position for several days.

In-Progress
November 18, 2024Gates

Latour vehicle entry gates stuck open.... Sorry

Completed
November 16, 2024Gates

Latour pedestrian gate not closing properly. Has to be pulled shut every time.

In-Progress
November 9, 2024Club

Fitness Studio - Spin bike #4, display monitor needs new batteries? Doesn’t register speed, level, etc. (bike is located by large window, nearest to mirror)

Completed
November 9, 2024Club

Clock in men’s locker room never changed after Daylight Savings Time

Completed
November 4, 2024Gates

Miwok gates not working. Beeping loudly! Entrance side is half open. Large vehicles cannot get in, i.e. emergency vehicles! Exit side stuck open.

In-Progress
October 28, 2024Villages

It has been reported that our gates are making a very high pitch sound when opening and closing. I am out of town and submitting this request. As you know the gates are new and have already broken once. Thanks for investigating. Rhone Village

In-Progress
October 26, 2024Landscape

Upper Miwok Park trail: Behind the big rocks along the walking trail in front of the giant Oak tree there are two dripper sprinkler tubes that are shooting water up into the air and landing about 6 feet from the tube. I took photos, but I'm not being allowed to download them to this site (message says the file is too big).

In-Progress
October 26, 2024Landscape

Upper Miwok Park: Two dripper sprinklers near the big oak tree are broken. They are shooting water into the air up to 6 feet away.

Completed
October 22, 2024Gates

porto gate broken. Stays open will not close!

Completed
October 20, 2024Gates

Porto gate is broken. Won't close.

Completed
October 11, 2024Vineyards

Major water leak on hill with picnic table and solar panel. From the right of the solar panel look out towards Vineyard pky.

Completed
October 11, 2024Vineyards

Water gushing, flooding trail below…on top of petite sirah hill overlooking bocce courts

Completed
October 9, 2024Club

All recessed step lights to mailroom are out

Completed
October 9, 2024Club

I continue to have concerns regarding the cleaning of the gym. I have reported my concerns before. There are "dust bunnies" underneath and by equipment. I took several pictures today, and will (hopefully) attach them. I don't know how often the gym gets a thorough cleaning, but it should (in my opinion) be at least every week to 2 weeks.

I just tried sending 4 photos, but the message won't go through, so I'm sending only one.

Completed
October 9, 2024Gates

The pedestrian gate that allows access from the Montepulciano Vineyard into Bordeaux at Barsac Court is not working. Entering the code does not unlock the gate.

Completed
October 9, 2024Club

I continue to have concerns regarding the cleaning of the gym. I have reported my concerns before. There are "dust bunnies" underneath and by equipment. I took several pictures today, and will (hopefully) attach them. I don't know how often the gym gets a thorough cleaning, but it should (in my opinion) be at least every week to 2 weeks.

Completed
October 8, 2024Gates

Around 9pm, right-side Latour gate was stuck open again until a car left and somehow the gate closed "properly"

In-Progress
October 7, 2024Vineyards

The v- ditch behind 1640 Healing Rock (Porto Village) has filled with gravel and debris from the water pipe break in the vineyard. Should we have rain, my property is in danger of flooding .

In-Progress
October 7, 2024Gates

Latour entry gates stuck open

In-Progress
October 5, 2024Vineyards

Water leak end of Moscato

Completed
October 5, 2024Vineyards

Water leak end of Moscato

Completed
October 2, 2024Wine Barn

Urgent need to repair or turn on wine barn ceiling fan today in preparation for an Olive Club event tonight! Given the extreme heat the fan is urgently needed.

Thanks!

Completed
 Reported Location Issue Status

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