Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 476 - 500 of 583

 Reported Location Issue Status
October 5, 2023Club

Saw an ant on the mats at the Northeast corner of the gym today by the mirrors & pilates machine.

Also; all the monitors in the club are advertising very old events, one I saw was for August. Can we update the video show to show actual future event and club activities?

Thank you

Completed
October 6, 2023Club

Electrical cord to the Arm Curl machine in the gym is damaged/cut. This prevents powering the equipment, so that the display unit records reps or tracks usage.

Completed
October 17, 2023Club

No longer getting email to notify the US Mail has been delivered

Completed
November 7, 2023Club

The Event Center needs to be cleaned. The floors are slippery and dirty. The window sills are also dirty

Thank you,

Julia Benveniste

Completed
November 9, 2023Club

FIVE of the EIGHT Lights Burned Out in the tower entrance to the event center. This was reported on September 27.
This is Safety Issue.
Ken

Completed
November 17, 2023Club

I'm not sure how to report this, but this is the only mechanism that I know of for reporting anything.

The lids that are available for the tops of the coffee cups at the morning coffee service in the club are the wrong size for the cups. I only infrequently go up to the club for morning coffee, but the lid now always pops off my coffee cup and the hot coffee burns my hands. I have also seen this happen to others. I do not recall this happening last year. Can't something be done to correct this?

Completed
December 1, 2023Club

Lights out in closet in Fitness Studio - where weights, mats and balls are kept. Very dark trying to remove equipment for class. Thanks!

Completed
December 11, 2023Club

Please add the mailroom hours to the hours tab on the MTL website

In-Progress
December 13, 2023Club

I saw an ant on the mats this morning back in the Northeast corner of the gym, in the floor workout area. Ants are not easy, but not fun when they crawl on you when you are stretching either.

Completed
January 13, 2024Club

Ants in the gym by the mat in back

Completed
January 21, 2024Club

the tv video on the treadmill in the exercise room is not working properly. Some stations are not available for viewing. The screen is dark and a direct tv marker flashes across the screen. any chance that will be fixed soon?

Completed
February 22, 2024Club

I noticed the Trilogy pick up truck has a brake light out on the left side.

Completed
February 27, 2024Club

The weight peg is disconnected from the shoulder press machine in the gym. Thank you.

Completed
February 28, 2024Club

I have notice for along time now that a lot of the lights around the club in the landscaping are on during the day. I was told once that its cheaper leave on 24hrs a day?!
With the cost of electricity I fine this hard to believe!
Thanks
Ken

Completed
March 3, 2024Club

There seems to be something wrong with the HVAC in the Clubhouse, especially in the restaurant area. It seems like the air conditioner is on because cool air is constantly coming out.

Completed
March 12, 2024Club

The jets in the hot tub are not working.

hair dryer has been missing from the women's bathroom since last fall.

music: can you limit spa music to the spa area? the women's locker area has current music playing from the lounge and crying whales and pan flutes from other speakers.

thanks for your help!

Completed
March 26, 2024Club

The dial on the shower head is broken in the first shower stall. It is stuck on pulse which is not great for general showering. Thanks.

Completed
April 1, 2024Club

The half of the lights on the mirrors in the women’s bathroom are out.
Also the cabinet door is falling off.
The women’s bathroom really needs a renovation.
The cabinets are all scuffed up also.

Completed
April 2, 2024Club

Fitness Studio temperature control. Lately the fitness studio has been very warm and hard to cool down. Even if the temperature is reset to 69 degrees, it will turn off and return to an 85 degree setting. This is problematic as the room becomes very warm and stuffy while exercising. Please help!

Completed
April 9, 2024Club

Light is out over pool table next to shuffle board.

Completed
April 11, 2024Club

SHAMPOO is being filled in the BODY WASH dispensers in the ladies shower room.

Completed
April 24, 2024Club

Please replace broken hooks in the ladies locker room toilet area.

Completed
June 13, 2024Club

A light bulb directly over the pool table nearest the window is burned out. Also the last time this happened it was replaced with a bulb of a different temperature. I also reported that, it has not been addressed. All of the bulbs should match in kelvin temperature. They do not.

Completed
June 23, 2024Club

The Magnolia trees surrounding the round-about at the club entrance appear stressed. Leaves are beginning to yellow and fall. I notice this is the location where artificial turf was recently installed over the tree roots. When the sprinklers to the previous lawn were disconnected for the turf, was there a water source installed to feed the trees?

Completed
June 23, 2024Club

Ants in men’s lockers and locker room

Completed
 Reported Location Issue Status

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