Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 501 - 525 of 583

 Reported Location Issue Status
July 3, 2024Club

Bridge or crutch stick is broken (end of stick) in lounge
Where pool tables are. Used for playing pool.

Completed
July 9, 2024Club

Need more cue chalk for pool table area.

ALSO: what is status of maintenance report regarding broken crutch (bridge) in pol area?

Completed
July 20, 2024Club

Batteries in clock at indoor lap pool need to be changed - clock running slow.

Completed
July 27, 2024Club

What's happening in the ladies locker room - the floor is dirty?? wearing out?? Not sure what has happened. Thank-you.

Completed
July 27, 2024Club

Women’s locker room floor was filthy as of 7:30am this morning. Almost looks like there was something wrong with the floor cleaner.

Completed
July 29, 2024Club

Outside mailroom door has not been latching completely on its own for the last few days.

Completed
August 28, 2024Club

The TV’s on the recumbent bikes are, once again, not working. 2 of the bikes get a few channels & the other one gets a few more. How long do we have to wait for functioning equipment ? This is beyond reasonable time allowed to have this ongoing problem resolved. It’s been ongoing for a year.
The cost of new recumbent bikes is a fraction of what you want to invest in “the kitchen”. Replace the darn bikes already.

Completed
September 3, 2024Club

While using the services of SAWA SPA in August, I noted a few minor maintenance issues which ideally should be addressed. Specifically, the patio umbrella closest to the jacuzzi/spa is torn and faded; the life preserver rope has been cut and is laying on the ground; there are 2 large decorative lanterns which have seen better days and should probably be removed; and finally, several large landscape pots around the jacuzzi/spa with dying and/or dead plants. See attached pics. If this is not something addressed through MTL, please forward to SAWA SPA management. Thank you .. Celeste Storrs

In-Progress
February 21, 2025Club

Gym - Middle elliptical machine - video screen doesn't work per member

Completed
September 17, 2024Club

Mailroom outside door not fully latching again. First reported in July.

Completed
September 17, 2024Club

All the olive tree light are out from California Trail to the Bell Tower in the Median. Main Fountain Lights in the Circle are out.
Thanks
Ken

Completed
September 13, 2024Club

The water large valve and standpipe is leaking. It is next to the sidewalk between the parking lot next to the kitchen.

Completed
October 9, 2024Club

I continue to have concerns regarding the cleaning of the gym. I have reported my concerns before. There are "dust bunnies" underneath and by equipment. I took several pictures today, and will (hopefully) attach them. I don't know how often the gym gets a thorough cleaning, but it should (in my opinion) be at least every week to 2 weeks.

Completed
December 14, 2024Club

Pathway bollard light on Trilogy Pkwy, uphill, right hand side from tower/gazebo, failing . Flickering on and off

Completed
February 4, 2025Club

It would be great if you could do something about the mic stand in the event center. Today was the second event I was at recently where the presenter had a heck of a time as the mic won't stay in position, constantly slipping down. This happened at the Comedy show and today at the WOW event. It looked very frustrating for the presenter who can't always be holding the microphone in their hands. Thank-you.

Completed
October 9, 2024Club

I continue to have concerns regarding the cleaning of the gym. I have reported my concerns before. There are "dust bunnies" underneath and by equipment. I took several pictures today, and will (hopefully) attach them. I don't know how often the gym gets a thorough cleaning, but it should (in my opinion) be at least every week to 2 weeks.

I just tried sending 4 photos, but the message won't go through, so I'm sending only one.

Completed
October 9, 2024Club

All recessed step lights to mailroom are out

Completed
January 24, 2025Club

The water standpipe between the Event Center and the parking lot is leaking.

Completed
November 9, 2024Club

Clock in men’s locker room never changed after Daylight Savings Time

Completed
November 9, 2024Club

Fitness Studio - Spin bike #4, display monitor needs new batteries? Doesn’t register speed, level, etc. (bike is located by large window, nearest to mirror)

Completed
December 30, 2024Club

There is a ceiling light out in the Komei Room. Please fix it. It has been this way over a year!

12.30.24 - This is in progress now: wiring/ballast replacement work is involved. Will update when the work has been completed.

In-Progress
December 26, 2024Club

Middle shower stall in men’s locker room has clogged drain

Completed
December 20, 2024Club

2 Gym issues: 1) The ants have reappeared on the mat in the back corner. I have seen them two consecutive days now, as I stretch out back by the mirrors in the gym.
2) There is an exercise bike that has been turned so the rider looks onto the exercise mat, instead of outside. Please return the bike so the position of the rider looks outside as they exercise. It is extremely uncomfortable for those stretching on the mat.

Thank you

Completed
December 14, 2024Club

Swimsuit water extractor in men’s locker room broken

Completed
September 24, 2019Club

Light out in entry fountain

Completed
 Reported Location Issue Status

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