| October 7, 2024 | Gates | Latour entry gates stuck open
| In-Progress |
| October 7, 2024 | Vineyards | The v- ditch behind 1640 Healing Rock (Porto Village) has filled with gravel and debris from the water pipe break in the vineyard. Should we have rain, my property is in danger of flooding .
| In-Progress |
| October 8, 2024 | Gates | Around 9pm, right-side Latour gate was stuck open again until a car left and somehow the gate closed "properly"
| In-Progress |
| October 9, 2024 | Club | I continue to have concerns regarding the cleaning of the gym. I have reported my concerns before. There are "dust bunnies" underneath and by equipment. I took several pictures today, and will (hopefully) attach them. I don't know how often the gym gets a thorough cleaning, but it should (in my opinion) be at least every week to 2 weeks.
| Completed |
| October 9, 2024 | Gates | The pedestrian gate that allows access from the Montepulciano Vineyard into Bordeaux at Barsac Court is not working. Entering the code does not unlock the gate.
| Completed |
| October 9, 2024 | Club | I continue to have concerns regarding the cleaning of the gym. I have reported my concerns before. There are "dust bunnies" underneath and by equipment. I took several pictures today, and will (hopefully) attach them. I don't know how often the gym gets a thorough cleaning, but it should (in my opinion) be at least every week to 2 weeks.
I just tried sending 4 photos, but the message won't go through, so I'm sending only one.
| Completed |
| October 9, 2024 | Club | All recessed step lights to mailroom are out
| Completed |
| October 11, 2024 | Vineyards | Water gushing, flooding trail below…on top of petite sirah hill overlooking bocce courts
| Completed |
| October 11, 2024 | Vineyards | Major water leak on hill with picnic table and solar panel. From the right of the solar panel look out towards Vineyard pky.
| Completed |
| October 20, 2024 | Gates | Porto gate is broken. Won't close.
| Completed |
| October 22, 2024 | Gates | porto gate broken. Stays open will not close!
| Completed |
| October 26, 2024 | Landscape | Upper Miwok Park: Two dripper sprinklers near the big oak tree are broken. They are shooting water into the air up to 6 feet away.
| Completed |
| October 26, 2024 | Landscape | Upper Miwok Park trail: Behind the big rocks along the walking trail in front of the giant Oak tree there are two dripper sprinkler tubes that are shooting water up into the air and landing about 6 feet from the tube. I took photos, but I'm not being allowed to download them to this site (message says the file is too big).
| In-Progress |
| October 28, 2024 | Villages | It has been reported that our gates are making a very high pitch sound when opening and closing. I am out of town and submitting this request. As you know the gates are new and have already broken once. Thanks for investigating. Rhone Village
| In-Progress |
| November 4, 2024 | Gates | Miwok gates not working. Beeping loudly! Entrance side is half open. Large vehicles cannot get in, i.e. emergency vehicles! Exit side stuck open.
| In-Progress |
| November 9, 2024 | Club | Clock in men’s locker room never changed after Daylight Savings Time
| Completed |
| November 9, 2024 | Club | Fitness Studio - Spin bike #4, display monitor needs new batteries? Doesn’t register speed, level, etc. (bike is located by large window, nearest to mirror)
| Completed |
| November 16, 2024 | Gates | Latour pedestrian gate not closing properly. Has to be pulled shut every time.
| In-Progress |
| November 18, 2024 | Gates | Latour vehicle entry gates stuck open.... Sorry
| Completed |
| November 19, 2024 | Gates | The Zinfandel security gate (exit) has been stuck in the open position for several days.
| In-Progress |
| November 19, 2024 | Landscape | The parkway artificial grass in front of 1629 Zinfandel is badly damaged. It appears to have been scorched/burned by something extremely hot. The turf is melted.
| In-Progress |
| November 23, 2024 | Pool | Could you please vacuum the hot tub? There’s a lot of dirt where you sit and on the bottom. Thanks.
| Completed |
| November 25, 2024 | Villages | What was once dirt across the path in the olive grove in Bordeaux is now mud. I know this has been reported but not sure when it will be fixed. I walk thru there every day and now with the rain it is getting very messy. We hoped to
Avoid this by having it reported some time ago when it was dusty dirt. It seems that the path needs new and more gravel.
| In-Progress |
| December 7, 2024 | Pool | probably fixed but spa bubbes not working, also water could be warmer
| Completed |
| December 7, 2024 | Gates | The backlight for one of the large Trilogy entrance signs (on the left/South side) at Vineyards Parkway/John Muir Parkway is burnt out and has been for a few months. Thank you.
- 12.12.24 Call to DPW - Work order placed with
Parks and Rec.
- 12.17.24 Call to Parks & Rec: Work order is active
and ETA is 2 to 3 more weeks to replace the
backlight
| In-Progress |