Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 526 - 550 of 572

 Reported Location Issue Status
August 7, 2020Wine Barn

There are many leaks and some sprays of water at many of the connectors for the vines around the Winebarn. I have pictures of the locations but no way to upload them. However, when the vines are being watered it is easy to see where the problems are.

Completed
August 6, 2020Landscape

Thank you, The HOA in getting this matter taken care of.
“The trenching for the olive trees that are currently under water will be taking place tomorrow”
My understanding is the HOA is working extremely hard to get our landscaping back in order.

Completed
August 6, 2020Landscape

A number of plants, shrubs, and trees have died. Grasses are an eyesore. The dead hedges at the wine barn, the over watered olive trees, and the unsightly grasses at Miwok Park. The olive trees leading up to the club on Trilogy Parkway a number of the olive trees have been over watered and there is a standing accumulation of water under them of about 3 inches or more. If the situation is not quickly resolved, the olive trees will die. This not only means that they will need to be replaced, but also it will come at a cost which the homeowners will have to absorb. If you share my concerns, it is my hope that this information will spur you into action, and that you will write to both the HOA & the board.

Completed
August 6, 2020Villages

Fiano and Miwok park areas need irrigation maintenance lawn is dying. Noticed water leak in path at Miwok park area this morning

Completed
August 1, 2020Villages

In Tuscany Village, the following street lights are on during the day, 205152, 205120, 250144, 205155, 205160, 205162, 205163 and probably more since my daily walk does not cover the entire village.

Also, a number of houses have burned out address lights. Perhaps the night security watch could record the burned out address locations so the owners could be notified. Even though the address lights are on 24/7 (for no reason), it is very difficult to see that the bulbs are out during the daytime so the owners are probably unaware. The address lights use two 2825 bulbs (12V, 5W) and are available at Amazon, Ace Hardware and most automotive parts stores.

Completed
July 28, 2020Club

I noticed today that the grass on either side of the water feature leading to the reflecting pond is very dry. Obviously the water schedule needs to be adjusted.

Completed
July 20, 2020Landscape

The Trees behind my home at 1627 Healing Rock Court which faces the Club Parking Lot are dying. They were originally YEW PINES like the others along that row of homes. My neighbor The Schwartz asked to have them removed and replaced with these bushes for more privacy. I never approved this removal but didn't want to cause any issues. BUT now that they are not doing well please have them removed and REPLANTED with the YEW PINES that were original planted when I purchased my home. Please let me know as soon as possible. Thank you in advance for reading this request.
Gloria George
831 254-7000

Completed
July 10, 2020Club

I noticed the lawn area as you enter the pool area is very dry due to lack of water. In fact the grass was crunchy it was so dry. Why is area of the lawn not getting watered. Just wondering, it was real nice prior.

Completed
June 30, 2020Gates

The Tuscany gates do not work with keys, man gate and drive gates. This has been ongoing for 2 weeks
Today it will not open with car either.

Completed
June 23, 2020Gates

The pedestrian gate at the Soledad entrance does not recognize access cards.

Completed
June 18, 2020Gates

The car gate and pedestrian gate at Solera were not working this morning.

Completed
June 10, 2020Landscape

1619 CHIANTI LN - The sodded vacant area (PG & E easement)adjacent to our lot at 1619 Chianti Ln. has been allowed to get very dry and brown. Apparently, in an attempt to revive it, sprinklers were turned on sometime in the morning of June 4 and allowed to run continuously until approx 10AM on June 5. This excessive watering over that amount of time caused the soil to become saturated and soft. Then the high winds of June 6 blew over a tree planted in our yard along the west wall bordering our lot. A grounds and maintenance crew needs to upright and stabilize the tree which is now at about a 30 degree cant from vertical. This needs to be done right away.

Of potentially greater concern is the fact that this unnaturally excessive water can seep under or slab/foundation and cause dynamic changes in the soil beneath resulting in structural damage to our home. And we certainly don't need any more of these issues here in Trilogy!

(this notice was sent to Management Trust on June 7)

Completed
May 24, 2020Villages

Street light is out opposite 1641 Pinot Place.

Completed
May 11, 2020Bocce Court

The lawn by the Bocce Park hasn't been mowed for over a month. This condition is more than an eye sore as allergy season is upon us. Also. the Contra Costa Fire Protection District has notified us to keep our grasses mowed to less than 3 inches because of fire risks. The grass is over 12 inches high.

Completed
May 5, 2020Vineyards

There is a significant vineyard irrigation leak on Petite Syrah hill. It is located at the end of one of the rows of vines, that face Trilogy Parkway, about halfway between the bocce courts and the Porto neighborhood. The water is pouring out of the connection between the black irrigation pipe and the rigid line coming out of the ground. I placed a small wooden stake by the line that is leaking, but you can easily see where the water has run as the ground has been washed away. I can provide a Google maps photo of the location if you need it.

Thanks,
Mike Ciopyk

Completed
April 24, 2020Landscape

I applaud your team for putting in the dog waster dispensers on Vineyard Parkway. I have seen several members picking up after their dogs. I noted for the last several days that there are no bags in the dispensers and when I walk, I see a lot of dog waste on the sidewalk, some already stepped in.....

Regards
Dave

Completed
April 10, 2020Villages

Street light #7189 cycling between on/off. This light is located in front of 1073 Pomerol Circle in the Rhône village.

Completed
April 10, 2020Bocce Court

At the Bocce Ball court on the left side of the walkway as your face the courts. One of the sprinkler heads has popped off shooting up a geyser. I put it back in place but noted the twist cap would not lock anymore. Please fix. Thank you.

Completed
April 9, 2020Gates

The walk-through gate at Miwok does not lock, even when pulled fully closed.

Completed
March 14, 2020Gates

Main entrance gate to Tuscany squeaks loudly when opening 24 hours a day. This has been reported continually for the past couple of weeks.

Completed
March 3, 2020Club

I saw the techno gym service guy today and he informed me that the screen for the upright stationary bike to the left is dead. Since this bike is out of commission until it’s either fixed or replaced, can a sign be made stating something to that effect so that people are not wasting their time getting on it and trying to use it. Thanks.

Completed
February 29, 2020Club

Chest press machine in the gym: when the foot lever is depressed the left-hand hand grip bar does not advance as it is supposed to. Thank you.

Completed
February 22, 2020Landscape

Water is constantly running along the sidewalk on Trilogy Parkway between the sidewalk and the ground cover/hedges. Water is most noticeable where the sidewalk curves right (when walking up from California Trail to Clubhouse).

Completed
February 21, 2020Landscape

There appears to be a water leak in the median where the large fountain is located at the foot of Trilogy Parkway. Water has been running onto the side of the street leading to the club for several days.

Completed
February 18, 2020Club

Are there plans to put in lights on both sets of stairs in the parking lot? At night they are very dark and it is a safety hazard.

Completed
 Reported Location Issue Status

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