Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 551 - 575 of 745

 Reported Location Issue Status
April 24, 2025Tennis / Pickleball Court

The net strap on Tennis Court #1 is worn and needs to be replaced.

As a workaround we swapped out our strap with the one from the unused net on the pickle ball court.

Can a new net strap be ordered for the net on Tennis Court #1?

The players can install the new strap once it arrives.

Thank you.

Completed
April 25, 2025Tennis / Pickleball Court

Tennis Court 3 - Net strap broken.
Can a new strap be ordered?

This is not a duplicate request.
I sent a request yesterday for a new strap for court 1
When we played today the strap on court 3 broke,

We need two net straps now, one for court 1 and another for court 3.
Thanks 😊

Completed
May 30, 2025Tennis / Pickleball Court

Clock at pickleball courts has stopped

Completed
June 18, 2025Tennis / Pickleball Court

Clock at the pickleball courts has stopped working.

A new outdoor clock was ordered on Tuesday, 6/17/25 through Amazon. ETA 5 days

Completed
July 1, 2025Tennis / Pickleball Court

It would help to have a ceilng fan installed on the pergola between the tennis and pickleball courts. There is electrical feed there and also the structure to hold the fan. This would add to the comfort and health of the players and guests during the extreme summer months. Thanks from Alan Cezar

In-Progress
July 21, 2025Tennis / Pickleball Court

The pickleball court gate latch stayed tight for a long time with the new screws. Unfortunately, it’s loose again.

thank you for the heads up. I have issued a work order, and this will be repair asap. Robert

Completed
September 10, 2025Tennis / Pickleball Court

The lock is not working on the shed - maybe just needing the battery to be replaced. Located behind tennis court #2.

Completed
September 24, 2025Tennis / Pickleball Court

On the gazebo between the pickleball courts and tennis courts, the fabric shade material has come loose - and is flapping in the breeze. Thanks!

Completed
October 3, 2025Tennis / Pickleball Court

Clock at pickleball courts is running slow. This morning (Friday) it was 10 minutes behind.

Robert: A new battery was installed.

Completed
January 26, 2026Tennis / Pickleball Court

Clock facing pickleball courts has stopped.

We will check the batteries again.
Robert

Completed
February 18, 2026Tennis / Pickleball Court

Several of the electrical outlets at the tennis and pickleball courts don't work. We need them to work for special events to aid in food and beverage service, and potentially to help dry and clean the courts. Please restore all outlets near the shade structure between the tennis and pickleball courts to a functioning level.

Robert: I have created a work order for these repairs.

In-Progress
February 18, 2026Tennis / Pickleball Court

Clock on pickleball court is gone. I think it fell down in the storm and broke.

Robert: A new clock has been ordered, 02/19

In-Progress
September 17, 2024Villages

Fire Hydrant Blue Marker is still missing in front of 1837 Moscato. I reported this about a year ago when the trash truck took it on its turn?
Thanks
Ken

In-Progress
September 25, 2024Villages

Two Street Lights Out on Moscato # 29854 and 29853 cross street Barbaresco.

In-Progress
September 26, 2024Villages

A home in Bordeaux on St. Julien had a water leak which ran downhill to the olive grove path next to St. Emilion. Water and mud have made the path a potential fall/slip risk and a v ditch filled with mud. Will attach a photo from last night.

In-Progress
September 26, 2024Villages

A home in Bordeaux on St. Julien had a water leak which ran downhill to the olive grove path next to St. Emilion. Water and mud have made the path a potential fall/slip risk and a v ditch filled with mud. Will attach a photo from last night - the photo would not download even though it is 3.4 mb which is under the 5 mb file size max. This is happened before. Is there an issue that can be resolved so I can attach a photo?
Thank You.

In-Progress
October 2, 2024Villages

Our exit gate in Rhone is off the hinges and needs emergency attention

Completed
October 28, 2024Villages

It has been reported that our gates are making a very high pitch sound when opening and closing. I am out of town and submitting this request. As you know the gates are new and have already broken once. Thanks for investigating. Rhone Village

In-Progress
November 25, 2024Villages

What was once dirt across the path in the olive grove in Bordeaux is now mud. I know this has been reported but not sure when it will be fixed. I walk thru there every day and now with the rain it is getting very messy. We hoped to
Avoid this by having it reported some time ago when it was dusty dirt. It seems that the path needs new and more gravel.

In-Progress
December 18, 2024Villages

The man gate at the Solera gate is not reading the key cards.

Completed
January 14, 2025Villages

There is a street light flickering on Chianti between Corsica and Barbaresco. It is on the West side of the street closest to Barbaresco

In-Progress
March 21, 2025Villages

Crosswalks are in bad shape in Sonoma village. Not sure of other areas. I did look up to see if anybody else complained about it. I could not find it.Big chunks are chipping off. Looks bad in this amazing community.

In-Progress
March 24, 2025Villages

I would like to report of a large road crack that has been developing for quite a while at the upper part (near the end) of Gamay Lane in the Bordeaux village.

In-Progress
April 2, 2025Villages

Dead rabbit in the middle of the street on Miwok. Looks like it was hit by a car.

Completed
April 9, 2025Villages

The olive grove path running from St Emilion lane to the Bordeaux Park is in need of maintenance. The weeds are growing across the entire path in spots, eventually, there will be no path!! The area of mud is still there, I suppose with the warmer weather it will turn to dust!! I was told that that issue would be addressed in January. The path desperately needs new gravel and weed removal. There is also serious overgrowth between the Olive trees. Many of these weeds are grasses that have spikes that are dangerous for our dogs. Please see photos

In-Progress
 Reported Location Issue Status

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