| August 23, 2025 | Villages | There is an issue with standing water and a buildup of algae along the street on Meritage Loop from the west end (1586 Meritage Loop) up to the storm drain between 1592 and 1594 Meritage Loop. This has been occurring yearly since the completion of some of the landscaping on the west side of the loop. It attracts pigeons, mice, and other creatures and is unsanitary. Something needs to be done about it.
I will pass this along to the HOA.
Robert
Shea Homes is the governing office and has investigated the issue. A corrective action has been put in place.
| Completed |
| September 26, 2025 | Villages | They have not whacked the weeds lining the fence the length of Andalucia against the hill. I called in a month ago and talked with Megan who said it is a Terracare problem. It still has not been done and it is a fire hazard. The road was mowed but the fence was not whacked this year.
| In-Progress |
| October 3, 2025 | Villages | The vacant lot next to our home at 1619 Chianti Ln. has a SERIOUS water drainage problem that needs IMMEDIATE ATTENTION. In 2020 a similar problem existed and it was NOT promptly taken care of resulting in flooding of our side yard and trees that had become uprooted (wind) because of supersaturated soils. PLEASE DO NOT ALLOW THIS TO HAPPEN AGAIN!! Thank you for your immediate attention.
| In-Progress |
| October 6, 2025 | Villages | Small hole and void under pavement at the southeast corner of California Trail and Chardonnay at crosswalk marking. Suggest filling with either concrete or mortar mix including void under pavement.
| In-Progress |
| October 6, 2025 | Villages | The v-ditch behind homes on east side of Healing Rock Ct has considerable amount of leaves and debris that should be removed prior to the rains. Could cause flooding and or blocking of drain inlet.
| In-Progress |
| October 6, 2025 | Villages | Sprinklers throughout all of Trilogy should be adjusted to prevent water spraying onto asphalt pavement. This constant wetting of the pavement causes premature failure, washing away of the binder leaving a rough exposed aggregate surface. In addition if there are cracks in the area water seeps into sub-base and can cause pot holes. Now is the time to check them before the new slurry seal is washed off, and they should be checked and adjusted periodically to keep them spraying correctly.
I note to residents as a friendly reminder to check their sprinklers to help save our newly sealed streets.
| In-Progress |
| October 22, 2025 | Villages | Blue Fire Hydrant Marker in the Cul-de-sac at the end of Moscato PL. This was mentioned many many months ago also. I believe the sealing puts these back on?
Thanks
Ken
| In-Progress |
| October 29, 2025 | Villages | Pillars at Miwok Gate. Seems to Lubricant splashed all over the Gate Pillars.
Second request!
Thanks
Ken
| In-Progress |
| November 21, 2025 | Villages | Many of the newly planted young trees along Miwok and Chianti plus lower Miwok park are not securely anchored to the stakes in an upright position and are bending over due to the wind. This seems to be an ongoing repetitive issue. These are young trees and need appropriate support to keep them growing in an upright position until they are old enough to stand straight on their own. The current method of anchoring these trees apparently is not working. Please don't let these beautiful trees become like the terribly slanted tree located on Zinfandel at the entrance to the vineyard (next door to my house).
| In-Progress |
| December 4, 2025 | Villages | THe pedestrian gate card reader at Solera in Tuscany is not working. I tried my card on Andalucia and it works ok there so I don't think it's my card.
Thank-you.
| In-Progress |
| December 11, 2025 | Villages | As Neighborhood Watch captain, I received the follow emails from Claudia Curran regarding pedestrian gates:
First message:
“ I know you are one of the reps for our neighborhood watch in Firenze. I am passing along an ongoing observation of the Bordeaux pedestrian gates. I walk very early every morning between 5:30 am - 7 am depending on the time of the year. 99% of the time in the last few months I am finding the Bordeaux gates unsecured, especially the Latour gate. Someone is leaving them open. Maybe you can send a copy of my email to their rep for that area. Here are photos from this morning of the two gates. The first is the Latour Avenue gate, the second two are the other gate at St Julien Street which was left wide open.
Claudia”
Second message:
“Good morning Dan,
I checked out the gates further this morning. The Latour gate doesn't shut on its own; you have to push it shut. The St. Julien gate is even worse, the hydraulics on the gate don't work at all so when someone opens it, it stays wide open. Surprisingly, our Sonoma gate doesn't shut automatically now...that's new. You have to push it to close. So, it looks like these gates are getting old and not working as they should.
Maybe an email to all to be sure to manually shut these gates for our safety, especially during the holiday season. Thanks for looking into this for our community.
Merry Christmas!
Claudia Curran”.
Please contact Claudia Curran if further details are needed.
Regards,
Daniel Hunter
| In-Progress |
| October 10, 2019 | Villages | Bordeaux park overwatered to the point of being too soggy to walk on. Also, a trash container with a yellow "caution" tape around it for some reason.
| Completed |
| November 11, 2019 | Villages | Street light out on California Trail at Chardonnay.
| Completed |
| April 10, 2020 | Villages | Street light #7189 cycling between on/off. This light is located in front of 1073 Pomerol Circle in the Rhône village.
| Completed |
| May 24, 2020 | Villages | Street light is out opposite 1641 Pinot Place.
| Completed |
| August 1, 2020 | Villages | In Tuscany Village, the following street lights are on during the day, 205152, 205120, 250144, 205155, 205160, 205162, 205163 and probably more since my daily walk does not cover the entire village.
Also, a number of houses have burned out address lights. Perhaps the night security watch could record the burned out address locations so the owners could be notified. Even though the address lights are on 24/7 (for no reason), it is very difficult to see that the bulbs are out during the daytime so the owners are probably unaware. The address lights use two 2825 bulbs (12V, 5W) and are available at Amazon, Ace Hardware and most automotive parts stores.
| Completed |
| August 6, 2020 | Villages | Fiano and Miwok park areas need irrigation maintenance lawn is dying. Noticed water leak in path at Miwok park area this morning
| Completed |
| August 7, 2020 | Villages | Irrigation problem in Bordeaux Park. Flower bed along sidewalk on Latour is flooded and lawn is saturated in some areas.
| Completed |
| August 12, 2020 | Villages | The Latour pedestrian gate does not latch rendering it unsecured.
| Completed |
| October 7, 2020 | Villages | Newly Resurfaced Road Damaged. While walking on Pinot Place today and noticed that a small section of the newly sealed road was damaged by a vehicle tire. This is in front of 1659 Pinot Place. You can see the tire mark has removed the sealant and the old road surface is visible. I don't know if this damage occurred because a vehicle drove on the road before the sealant had set, or the sealant was applied to thinly. While American Asphalt is still working in Trilogy I think it would be good for them to come and repair this issue.
I can provide a picture of the issue if you email me directly.
Thanks,
Mike Ciopyk
| Completed |
| October 25, 2020 | Villages | Hello, the sidewalk is popping up and a tripping hazard on Miwok where it intersects Barbaresco, kind of near the corner. It's located on Miwok close to the corner kitty-corner to the park. You may want to spray it to alert seniors asap until it can be repaired. I took a photo if you have an email let me know and I can send.
| Completed |
| November 24, 2020 | Villages | Doggie waste bin is overflowing! Please check the stock of waste bags as well. I didn’t notice if that was empty. I reported the other trash bins needed emptying to Stacy yesterday. The large bins were emptied but the dog waste was not. Are these 2 separate maintenance issues? This is in Bordeaux Park. Thanks
| Completed |
| December 12, 2020 | Villages | We cannot open the gates at Tuscany (both Solera and Andalucia) remotely. People can call us at the gate but when we push 9 it doesn't let them in. Both my husband's code and mine are not working.
| Completed |
| December 19, 2020 | Villages | The pedestrian gate/door into Bordeaux at Latour is missing a straight piece of metal that closed off the space near the decorative filigree (we saw the piece on the ground next to the gate 2 days ago) and because it is gone you can now effectively put your hand through from the outside and reach down to the knob on the inside and let yourself into the community.
| Completed |
| January 2, 2021 | Villages | Doggie bags have been out for at least 2 weeks.
Doggie waste is getting full.
(Bordeaux park)
| Completed |