MyTrilogyLife Trilogy at The Vineyards Maintenance Issue Reports

Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 576 - 583 of 583

 Reported Location Issue Status
February 8, 2025Gates

several residents have reported, and I have seen, St Julien entry gate is periodically sticking open for long periods of time. This has been on-going since Feb 3.

Completed
February 13, 2025Gates

St Julien entry gate is apparently sticking open again....periodically

2.19.25 Hi Dave, we'll head down this morning to see if we can fix this in-house and if not, we'll have the vendor come out to make the repairs. Thanks, Will

2.19.25 10:51am Update: Our new gate vendor, American Gate Operations (AGO) will be out tomorrow afternoon at the latest, possibly this afternoon to fix the gate. Thank you.

02.21.25 10:41am Update: AGO was not able to come to the property the past two days to make the repairs, they have rescheduled for Monday 2/24/25 between 11:00am and 1:00pm to make the repairs. We'll be checking the gate throughout the days until the repairs are made. Thank you

Completed
February 21, 2025Club

Gym - Middle elliptical machine - video screen doesn't work per member

Completed
February 24, 2025Gates

St Julien exit gates reported to be stuck open by residents

Completed
March 2, 2025Gates

Latour gate malfunctioning. Reported problem - “ Informing you all. the Latour gate is still malfunctioning. It self opens and then stays open. Beeps.

Completed
March 2, 2025Gates

Latour Gate malfunctioning - additional information:
“ when a car exits. it opens, and then it closes, and then it beeps and opens again and stays open.”

03.04.25 The gate issue was addressed and resolved; we'll keep an eye on it is fully updated. Thank you!

Completed
March 8, 2025Gates

At approximately 11:30am, the Latour vehicle entry gate was stuck in open position again, not sure how long, and around 12:15pm I saw it was closed

-BSRG to continue checking on the gates-

Completed
March 9, 2025Gates

The Latour exit gate continues to periodically remain open after a car drives through then when it closes it beeps and remains open until the next car drives through then the gate will close. I know this sounds weird but we were walking home and stood at the open Latour exit gate and observed this in progress

In-Progress
 Reported Location Issue Status

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