| February 28, 2024 | Club | I have notice for along time now that a lot of the lights around the club in the landscaping are on during the day. I was told once that its cheaper leave on 24hrs a day?!
With the cost of electricity I fine this hard to believe!
Thanks
Ken
| Completed |
| March 3, 2024 | Club | There seems to be something wrong with the HVAC in the Clubhouse, especially in the restaurant area. It seems like the air conditioner is on because cool air is constantly coming out.
| Completed |
| March 12, 2024 | Club | The jets in the hot tub are not working.
hair dryer has been missing from the women's bathroom since last fall.
music: can you limit spa music to the spa area? the women's locker area has current music playing from the lounge and crying whales and pan flutes from other speakers.
thanks for your help!
| Completed |
| March 26, 2024 | Club | The dial on the shower head is broken in the first shower stall. It is stuck on pulse which is not great for general showering. Thanks.
| Completed |
| April 1, 2024 | Club | The half of the lights on the mirrors in the women’s bathroom are out.
Also the cabinet door is falling off.
The women’s bathroom really needs a renovation.
The cabinets are all scuffed up also.
| Completed |
| April 2, 2024 | Club | Fitness Studio temperature control. Lately the fitness studio has been very warm and hard to cool down. Even if the temperature is reset to 69 degrees, it will turn off and return to an 85 degree setting. This is problematic as the room becomes very warm and stuffy while exercising. Please help!
| Completed |
| April 9, 2024 | Club | Light is out over pool table next to shuffle board.
| Completed |
| April 11, 2024 | Club | SHAMPOO is being filled in the BODY WASH dispensers in the ladies shower room.
| Completed |
| April 24, 2024 | Club | Please replace broken hooks in the ladies locker room toilet area.
| Completed |
| June 13, 2024 | Club | A light bulb directly over the pool table nearest the window is burned out. Also the last time this happened it was replaced with a bulb of a different temperature. I also reported that, it has not been addressed. All of the bulbs should match in kelvin temperature. They do not.
| Completed |
| June 23, 2024 | Club | The Magnolia trees surrounding the round-about at the club entrance appear stressed. Leaves are beginning to yellow and fall. I notice this is the location where artificial turf was recently installed over the tree roots. When the sprinklers to the previous lawn were disconnected for the turf, was there a water source installed to feed the trees?
| Completed |
| June 23, 2024 | Club | Ants in men’s lockers and locker room
| Completed |
| July 3, 2024 | Club | Bridge or crutch stick is broken (end of stick) in lounge
Where pool tables are. Used for playing pool.
| Completed |
| July 9, 2024 | Club | Need more cue chalk for pool table area.
ALSO: what is status of maintenance report regarding broken crutch (bridge) in pol area?
| Completed |
| July 20, 2024 | Club | Batteries in clock at indoor lap pool need to be changed - clock running slow.
| Completed |
| July 27, 2024 | Club | What's happening in the ladies locker room - the floor is dirty?? wearing out?? Not sure what has happened. Thank-you.
| Completed |
| July 27, 2024 | Club | Women’s locker room floor was filthy as of 7:30am this morning. Almost looks like there was something wrong with the floor cleaner.
| Completed |
| July 29, 2024 | Club | Outside mailroom door has not been latching completely on its own for the last few days.
| Completed |
| August 28, 2024 | Club | The TV’s on the recumbent bikes are, once again, not working. 2 of the bikes get a few channels & the other one gets a few more. How long do we have to wait for functioning equipment ? This is beyond reasonable time allowed to have this ongoing problem resolved. It’s been ongoing for a year.
The cost of new recumbent bikes is a fraction of what you want to invest in “the kitchen”. Replace the darn bikes already.
| Completed |
| September 3, 2024 | Club | While using the services of SAWA SPA in August, I noted a few minor maintenance issues which ideally should be addressed. Specifically, the patio umbrella closest to the jacuzzi/spa is torn and faded; the life preserver rope has been cut and is laying on the ground; there are 2 large decorative lanterns which have seen better days and should probably be removed; and finally, several large landscape pots around the jacuzzi/spa with dying and/or dead plants. See attached pics. If this is not something addressed through MTL, please forward to SAWA SPA management. Thank you .. Celeste Storrs
| In-Progress |
| November 9, 2024 | Club | Clock in men’s locker room never changed after Daylight Savings Time
| Completed |
| November 9, 2024 | Club | Fitness Studio - Spin bike #4, display monitor needs new batteries? Doesn’t register speed, level, etc. (bike is located by large window, nearest to mirror)
| Completed |
| December 14, 2024 | Club | Swimsuit water extractor in men’s locker room broken
| Completed |
| October 9, 2024 | Club | All recessed step lights to mailroom are out
| Completed |
| October 9, 2024 | Club | I continue to have concerns regarding the cleaning of the gym. I have reported my concerns before. There are "dust bunnies" underneath and by equipment. I took several pictures today, and will (hopefully) attach them. I don't know how often the gym gets a thorough cleaning, but it should (in my opinion) be at least every week to 2 weeks.
I just tried sending 4 photos, but the message won't go through, so I'm sending only one.
| Completed |