| October 2, 2024 | Vineyards | A water pipe in the vineyard behind Porto village is broken and spewing water. It’s flooding the walking path and endangering my home/yard pictures were sent to concierge
| Completed |
| May 8, 2025 | Vineyards | A one-inch water line was broken halfway up on post #36 between Barbaresco and Riesling Circle.
The leak was found at 7:45 pm and now at 9:30 pm. The drainage line runs into Riesling Circle.
| Completed |
| June 26, 2026 | Vineyards | Large Sprinkler break in vineyard behind 1715 Chardonnay Lane
| In-Progress |
| August 1, 2023 | Vineyards | Big vineyard water leak between rows 349 and 330 and several smaller ones behind Moscato.
| Completed |
| March 25, 2026 | Vineyards | Broken vineyard water line
At end of briones gate behind latour ave
Robert: This has been reported to the HOA office.
| Completed |
| April 6, 2023 | Vineyards | I see they’re finishing up the spraying today off the vineyards. I hope they can smooth out the trails they tore up with their tractor during the rain. Beer and little Syrah hills
- Message from VAMC - The walking trails and v-ditches will be addressed following the rains. - JW
| Completed |
| January 14, 2025 | Villages | There is a street light flickering on Chianti between Corsica and Barbaresco. It is on the West side of the street closest to Barbaresco
| In-Progress |
| July 9, 2024 | Villages | I am reporting this again because it has been "in progress" since June 13! What is the status?
Ongoing safety, security and mechanical defect with Viognier pedestrian gate. Maintenance report filed several times in the past 14 months. Problem not fixed.
1. The gate has a reversed strike plate and elevated screws. The strike plate blocks the gate from closing or makes it hard or impossible to open. This is/has been part of the ongoing gate sticking open or not opening problem going back to early 2023.
2. It is especially prominent in the afternoon after the sun hits the metal fence, the framing around the gate expands. When it expands the strike plate blocks the gate from both opening and closing. If you want to observe the problem come out in the late afternoon. It will not be in evidence in the A.M.
3. The security and safety problem exists because once the gate is opened in the afternoon, it will remain open until it cools off, then it sometimes closes on its own sometimes not at all..
Please address this ASAP! Can someone give me a progress report please?
| Completed |
| June 16, 2025 | Villages | Pedestrian gate at Solera will not close. Looks like the door itself got bent or something.
| Completed |
| September 3, 2022 | Villages | I received a report from a neighbor that for the past couple of days, the St. Julien exit gate has not been working correctly. Appreciate your help!
| Completed |
| January 13, 2023 | Villages | You probably have received many complaints about“Lake Moscato" in front of 1816 Moscato. I would think it should be a simple and cheap fix. It’s been a problem literally for 5+? years. In heavy rain the water pools in front of the house so much that it goes over the middle of the road and drains somewhat on that side of the street. Maybe it could be solved by a pipe or a small, deeper gutter to the storm drain several feet away.
- Message from VAMC - Thank you for the report. This street is still in control by Shea Homes. We have followed up with them requesting a repair timeframe. JW
| Completed |
| August 9, 2023 | Villages | Hi there,
The Latour gate is squeaking again. Can you please send someone out to lubricate it? Thank so much!
| Completed |
| August 5, 2026 | Villages | Would like roof inspection of my home. 2100 Solera street. Thanks
| In-Progress |
| April 25, 2025 | Villages | The "blue bots dot, fire hydrant marker" needs to be replaced on St Emilion at St Julien. Resident was told to throw away the old one Thank You
| In-Progress |
| November 5, 2023 | Villages | The Solera gates to Tuscany have been open all day, since yesterday. Please close them.
| Completed |
| July 3, 2026 | Villages | Paint peeling off pillar at Latour pedestrian gate.
| In-Progress |
| June 12, 2026 | Villages | The concrete fence next to our house fell.
I have sent previous messages concerning this issue but could not attach a photo, so now here is the photo of the problem.
Location: Viognier Ct
Robert: I have forwarded this request to HOA office.I spoke with the HOA office and was told to repair the fence via Facilities Dept. The concrete rail needs to be cut and refitted. The concrete post has started to lean. I have created a work order.
| In-Progress |
| March 25, 2022 | Villages | Water is leaking from sprinkler valve box on olive grove path in Bordeaux adjacent to or near Sauternes
| Completed |
| December 12, 2020 | Villages | We cannot open the gates at Tuscany (both Solera and Andalucia) remotely. People can call us at the gate but when we push 9 it doesn't let them in. Both my husband's code and mine are not working.
| Completed |
| March 21, 2025 | Villages | Crosswalks are in bad shape in Sonoma village. Not sure of other areas. I did look up to see if anybody else complained about it. I could not find it.Big chunks are chipping off. Looks bad in this amazing community.
| In-Progress |
| December 11, 2025 | Villages | As Neighborhood Watch captain, I received the follow emails from Claudia Curran regarding pedestrian gates:
First message:
“ I know you are one of the reps for our neighborhood watch in Firenze. I am passing along an ongoing observation of the Bordeaux pedestrian gates. I walk very early every morning between 5:30 am - 7 am depending on the time of the year. 99% of the time in the last few months I am finding the Bordeaux gates unsecured, especially the Latour gate. Someone is leaving them open. Maybe you can send a copy of my email to their rep for that area. Here are photos from this morning of the two gates. The first is the Latour Avenue gate, the second two are the other gate at St Julien Street which was left wide open.
Claudia”
Second message:
“Good morning Dan,
I checked out the gates further this morning. The Latour gate doesn't shut on its own; you have to push it shut. The St. Julien gate is even worse, the hydraulics on the gate don't work at all so when someone opens it, it stays wide open. Surprisingly, our Sonoma gate doesn't shut automatically now...that's new. You have to push it to close. So, it looks like these gates are getting old and not working as they should.
Maybe an email to all to be sure to manually shut these gates for our safety, especially during the holiday season. Thanks for looking into this for our community.
Merry Christmas!
Claudia Curran”.
Please contact Claudia Curran if further details are needed.
Regards,
Daniel Hunter
| In-Progress |
| July 27, 2022 | Villages | Trash can in Bordeaux park near picnic table needs repair or replacement, it has broken slats on sides.
| Completed |
| August 29, 2024 | Villages | Irrigation leak at Meritage Park in Tuscany. Water has been flowing for several days across from the houses 1600 Meritage loop. The ground is super saturated with water and has been flowing down to the drain for a few weeks.
| In-Progress |
| August 23, 2025 | Villages | There is an issue with standing water and a buildup of algae along the street on Meritage Loop from the west end (1586 Meritage Loop) up to the storm drain between 1592 and 1594 Meritage Loop. This has been occurring yearly since the completion of some of the landscaping on the west side of the loop. It attracts pigeons, mice, and other creatures and is unsanitary. Something needs to be done about it.
I will pass this along to the HOA.
Robert
Shea Homes is the governing office and has investigated the issue. A corrective action has been put in place.
| Completed |
| May 9, 2024 | Villages | The HOA side of the wood fence on the vineyard trail-head adjacent to 1701 Zinfandel needs to be re-stained. The old stain is peeling and bare wood is exposed. Diving on Miwok, I noticed another HOA wood fence on the eastern hillside also appears to be in need of new stain. Perhaps there should be a schedule for HOA fence maintenance if one doesn't already exist.
| In-Progress |