Maintenance Issue Reports

Trilogy® at The Vineyards

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 Reported Location Issue Status
July 22, 2024Landscape

The Lanscaping at the entrance to Andalucia Lane is in need of water most of it looks dead.
Please have someone look at it.

Regards,

Elsa

In-Progress
June 29, 2026Gates

My gate code is not working for my visitors, also on MTL gate code not working.my card and car responder is ok.

In-Progress
September 8, 2024Landscape

The water pressure at the Chef's Garden area is reduced to the point that we can't water the plants. This just happened yesterday. Also, we need more water to the pumpkin area as none of those plants are getting enough water and our one pumpkin is starting to shrivel up.

Thank you!
The Chef's Garden Team

In-Progress
September 17, 2026Gates

Man Gate into Bordeaux on Saint Julian,
Gate post needs to be properly secured into the stucco and foam waterproof
Prior attempt not adequate

Thank you

In-Progress
December 3, 2025Club

Can we remove the empty signs and poles that were put in during Covid to park to pick food from the club.
They put new poles and signs in for Handicap Parking which looks great. They left the old ones from Covid!
Thanks
Ken

In-Progress
May 6, 2026Villages

The end of Viognier ct. the
post holding the concrete “boards”has tilted causing to fall. Please see the picture attached.

In-Progress
February 18, 2026Tennis / Pickleball Court

Several of the electrical outlets at the tennis and pickleball courts don't work. We need them to work for special events to aid in food and beverage service, and potentially to help dry and clean the courts. Please restore all outlets near the shade structure between the tennis and pickleball courts to a functioning level.

Robert: I have created a work order for these repairs.
The parts are in and we will start the outlet replacement .

In-Progress
October 8, 2024Gates

Around 9pm, right-side Latour gate was stuck open again until a car left and somehow the gate closed "properly"

In-Progress
July 28, 2026Villages

The hillside to the north of Barbaresco sloping down from Upper Miwok Park has long grass which appears that the irrigation system is not working as it is mostly turning brown.

In-Progress
March 25, 2026Villages

Several pavers in front of 1636 Healing Rock Ct are broken, missing or loose. They should be repaired to prevent damage to sub-base and failure of a larger area.

In-Progress
September 3, 2024Club

While using the services of SAWA SPA in August, I noted a few minor maintenance issues which ideally should be addressed. Specifically, the patio umbrella closest to the jacuzzi/spa is torn and faded; the life preserver rope has been cut and is laying on the ground; there are 2 large decorative lanterns which have seen better days and should probably be removed; and finally, several large landscape pots around the jacuzzi/spa with dying and/or dead plants. See attached pics. If this is not something addressed through MTL, please forward to SAWA SPA management. Thank you .. Celeste Storrs

In-Progress
December 30, 2024Club

There is a ceiling light out in the Komei Room. Please fix it. It has been this way over a year!

12.30.24 - This is in progress now: wiring/ballast replacement work is involved. Will update when the work has been completed.

In-Progress
April 25, 2025Villages

The "blue bots dot, fire hydrant marker" needs to be replaced on St Emilion at St Julien. Resident was told to throw away the old one Thank You

In-Progress
July 30, 2024Landscape

Upper Miwok park irrigation for lawn is not working the lawn is dead in many areas. See photo. This is an on going problem that never seems to be addressed. I have seen other park areas in Trilogy that are looking great such as the Bocce park area (it looked poor for awhile) now looks good. Why is there no effort to work on upper Miwok ? Thank you

In-Progress
March 24, 2025Villages

I would like to report of a large road crack that has been developing for quite a while at the upper part (near the end) of Gamay Lane in the Bordeaux village.

In-Progress
July 28, 2026Pool

I believe the indoor pool equipment is moldy, the white weights and noodles.
Thank you!
Scott: a work order has been placed. thank you for bringing this to our attention

In-Progress
January 14, 2025Villages

There is a street light flickering on Chianti between Corsica and Barbaresco. It is on the West side of the street closest to Barbaresco

In-Progress
September 18, 2026Villages

The gate to the olive grove (next to 1521 Symphony Cir) can not be closed. The latch, the gate, and the fence do not align. It was not installed properly. (I hope we didnt pay full price for that).

See attached photo.

In-Progress
October 7, 2024Gates

Latour entry gates stuck open

In-Progress
December 15, 2025Villages

A Seal Coat barrier is still at the St Julien entrance.

In-Progress
April 3, 2025Vineyards

URGENT Large water leak end of moscato bottom of vineyard

Photo to large to send.

In-Progress
January 18, 2026Villages

The lamp post on the northeast corner of Meritage Park (the corner closest to the pavilion) in Tuscany Village is not lit at night.

Robert: I will inform the HOA office.

In-Progress
February 28, 2026Villages

I wanted to let you know that while I was walking the other day I noticed a big bush growing out of the storm drain in front of 1811 Moscato Place.
It looks like an Oleander, which is quite hardy and can get quite large, it is already taking up a good amount of space within the storm drain. It should be addressed as soon as possible so it is easier to remove.
The more established the roots get the bigger the issue will be to get it out of there. If they just cut it off, it will regrow still fuller down in the storm drain, which could be very problematic when we get rain again.
Thank you in advance for taking care of this issue.
Terry Eldridge

In-Progress
January 30, 2025Landscape

I noticed recently that the bushes were trimmed on the Miwok Park Trail near Chianti Ln. and thank you for that. There are common area bushes that adjoin our bushes on Chianti Ln. and we try to keep our property trimmed, but it seems that this common area is always overlooked and I have to ask for them to be trimmed. So, I am asking for the 5 bushes that adjoin ours be trimmed to the same height of what is on our property. Thank you!

In-Progress
August 29, 2024Villages

Irrigation leak at Meritage Park in Tuscany. Water has been flowing for several days across from the houses 1600 Meritage loop. The ground is super saturated with water and has been flowing down to the drain for a few weeks.

In-Progress
 Reported Location Issue Status

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