Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 101 - 125 of 572

 Reported Location Issue Status
August 17, 2022Pool

The swim trunk spin dryer in the mens locker is still out. Do you have an ETA on when this will be fixed. Thank you,

Completed
January 12, 2022Villages

The streetlight located in front of 1566 California Trail is constantly turn off and on during the evening. It only stays lit for a few seconds and then turns off again. Please let me know if I should report this to the City of Brentwood instead.

Completed
December 2, 2019Wine Barn

THe sprinklers on the northeast side of the Wine Barn lawn have been running continuously over the last couple of weeks and one of them has a major leak. I reported this to the front desk about a week ago, but nothing seems to have changed. The lawn is being drowned out and it's a major waste of water, so I'm hoping this message gets to the right people to investigate and fix. Thanks!

Completed
August 6, 2024Landscape

The sprinklers are lower Miwok park at running evening, morning, and even mid day. You can hardly use the park.

In-Progress
July 8, 2023Landscape

The sprinklers are leaking on Moscato Pl. The cul-de-sac end. Been leaking for days. This has been a issue in the past.
Thanks
Ken

Completed
August 14, 2022Landscape

The sprinkler valve has not shut off the sprinklers that have apparently been running all day. The sprinklers are located along upper Miwok Park just south of Chianti. The water is accumulating and running down the trail. Reported 7:29 pm on 8/14/2022

Completed
May 28, 2024Landscape

The sprinkler controller at the Lafite Court golf cart path leading to Rhone village (common planting area) has been inoperable for several years. I have previously reported the issue, as did Michael Wolfe prior to his death. Unfortunately, after years of neglect many plants have died and/or withered away. Please have someone inspect our irrigation system here at the end of Lafite Court and repair the sprinkler controllers. I manually turn the system on for my side (in front of 1100 Lafite) at least once a week, as does the gardener for my neighbor at 1101 Lafite Court. However, when we are away for several weeks the vegetation suffers immensely, particularly in the summer months.

In-Progress
January 22, 2025Gates

The Solera pedestrian gate in Tuscany has not been woking for over a week
It cannot be accessed with our cards -please advise status of repair
thank you

Completed
November 5, 2023Villages

The Solera gates to Tuscany have been open all day, since yesterday. Please close them.

Completed
February 1, 2025Gates

The Solera gate in Tuscany, both enter and exit, seem to be very noisy - a schreechy, creeky sound. Not sure that's normal or indicative of a problem?

Thanks for the clock in the locker room - it needs a new battery though, it wasn't working this morning.

Thanks,
Donna

In-Progress
September 12, 2023Club

The shower curtains in the men’s locker room are really moldy on the inside of the showers. They need to be cleaned or replaced. Thank you!

Completed
July 6, 2022Club

The shampoo dispenser in the middle shower stall in the men’s locker room is broken. The syphon seems have come detached from the pump. I checked and the container is about 2/3 full. Thanks.

Completed
January 28, 2020Club

The screen is not working on the stationary upright bike to the left (if standing behind them). Thanks.

Completed
June 12, 2023Club

The screen interface on the middle recumbent bike is glitchy. It seems to be working at first, but freezes up in the middle of a workout. Thanks.

Completed
January 6, 2022Landscape

The roses in the Bordeaux Village at park have not been winter trimmed. I noticed the roses by the gates have all been trimmed back but not at the park on the side of St. Julians street.

Completed
March 26, 2023Vineyards

The road behind Chardonnay Line is covered in Mud and the ditches are almost FULL with mud! With additional rain coming, we are worried the ditches will overflow into our yards. Please take care of this soon. Thank you!

- Message from VAMC - The walking trails and v-ditches will be addressed following the rains. - JW

Completed
May 10, 2023Gates

The Rhone entrance gate is struggling to open

Completed
May 31, 2023Gates

The Rhone entrance gate is out-of-order for the second time in 3 weeks, staying constantly open and disallowing for NO community security.

Completed
June 15, 2022Bocce Court

The Restroom at the Bocce courts needs maintenance/cleaned
The light is flickering off and on, I have seen cleaner gas station restrooms
Thanks

Completed
July 27, 2024Landscape

The recent addition of rocks and boulders to the landscape medians in front of 1101 Lafite Court resulted in the work crew breaking the water pipe which waters half of the landscaping on the 1101 Lafite Court side of the golf cart path. I immediately notified the HOA (Jayme Walls) and received a response that the mattewr would be attended to. Now, after several months much of the landscaping is dying or dead and the problem has not been addressed. Likewise, the automatic sprinkler system for this area has not worked for over 5 years, which has facilitated myself and the gardener for 1101 Lafite Court to manually turn on the irrigation system every week.
Dozens of plants have now died and numerous other plants are threatened. I can't imagine why this matter has not been fixed as I have been alerting Mr. Walls and other Trilogy employees for several years. My Neighbor Dennis Reynolds asked for me to advise of his dissatisfaction with the manner these repairs have been ignored. I am also notifying the property managers Nacny and Patrick Lewis of this most unfortunate situation. The landscape employee who previously checked on the sprinkler system was not fluent in english and stated that he did not know how to fix the control boxes, but true to your word he came out and looked at the boxes for a minute or two and shook his head and left.

In-Progress
February 15, 2022Pool

The racing clock that sits on the floor of the indoor pool has stopped working. Batteries, maybe? 🙂 thank you

Completed
March 11, 2023Gates

the Porto entry gate is broken again. Could you please have someone correct the problem.

Completed
March 25, 2023Gates

The Porto entry gate continues to be open. This has been reported before, but we need a permanent fix. This is a safety issue to have our gate open all the time.

Completed
November 2, 2019Club

The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.

Completed
June 2, 2022Club

The person I was shooting pool with has come down with COVID, so I'd suggest someone clean the pool balls.

Completed
 Reported Location Issue Status

LEARN ABOUT THE HOMES AT OUR COMMUNITY:

Call 800.685.6494  |  Join Our Interest List