| June 7, 2026 | Tennis / Pickleball Court | On the tennis shed, between tennis courts 1 & 2, the door lock is problematic. When unlocked, the bolt does not retract fully; the door must be pulled or pushed hard to open or close. Also, two of the number buttons are broken off including one that’s in the code. The button stub still works however.
Robert: A work order has been created to replace doors and lock
| In-Progress |
| July 4, 2026 | Villages | Lawn dead and weeds in cracks of driveway no maintenance of yard
| In-Progress |
| October 26, 2024 | Landscape | Upper Miwok Park trail: Behind the big rocks along the walking trail in front of the giant Oak tree there are two dripper sprinkler tubes that are shooting water up into the air and landing about 6 feet from the tube. I took photos, but I'm not being allowed to download them to this site (message says the file is too big).
| In-Progress |
| July 28, 2026 | Pool | I believe the indoor pool equipment is moldy, the white weights and noodles.
Thank you!
Scott: a work order has been placed. thank you for bringing this to our attention
| In-Progress |
| September 17, 2026 | Gates | Man Gate into Bordeaux on Saint Julian,
Gate post needs to be properly secured into the stucco and foam waterproof
Prior attempt not adequate
Thank you
| In-Progress |
| January 24, 2026 | Club | There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.
Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.
| In-Progress |
| July 21, 2026 | Villages | This is my second report of large cracks on upper Gamay Lane of Bordeaux village our home. The crack has gotten wider since my last message. Does not appear that the company hired did not completely fill the cracks from the original repair. There are quite a few road cracks in the upper Gamay Lane. When can we expect this to be repaired properly?
Thank you
Best
Keith Groves
| In-Progress |
| October 12, 2026 | Landscape | Just outside the Bordeaux, Latour Ave gate, there are at least two sprinkler heads that are damaged. Water shoots up in the air in a couple of places when the irrigation is on. I have observed this just before 6AM as I am on my way to the clubhouse gym.
| In-Progress |
| June 12, 2026 | Villages | The concrete fence next to our house fell.
I have sent previous messages concerning this issue but could not attach a photo, so now here is the photo of the problem.
Location: Viognier Ct
Robert: I have forwarded this request to HOA office.I spoke with the HOA office and was told to repair the fence via Facilities Dept. The concrete rail needs to be cut and refitted. The concrete post has started to lean. I have created a work order.
| In-Progress |
| July 27, 2024 | Landscape | The recent addition of rocks and boulders to the landscape medians in front of 1101 Lafite Court resulted in the work crew breaking the water pipe which waters half of the landscaping on the 1101 Lafite Court side of the golf cart path. I immediately notified the HOA (Jayme Walls) and received a response that the mattewr would be attended to. Now, after several months much of the landscaping is dying or dead and the problem has not been addressed. Likewise, the automatic sprinkler system for this area has not worked for over 5 years, which has facilitated myself and the gardener for 1101 Lafite Court to manually turn on the irrigation system every week.
Dozens of plants have now died and numerous other plants are threatened. I can't imagine why this matter has not been fixed as I have been alerting Mr. Walls and other Trilogy employees for several years. My Neighbor Dennis Reynolds asked for me to advise of his dissatisfaction with the manner these repairs have been ignored. I am also notifying the property managers Nacny and Patrick Lewis of this most unfortunate situation. The landscape employee who previously checked on the sprinkler system was not fluent in english and stated that he did not know how to fix the control boxes, but true to your word he came out and looked at the boxes for a minute or two and shook his head and left.
| In-Progress |
| July 28, 2026 | Villages | The hillside to the north of Barbaresco sloping down from Upper Miwok Park has long grass which appears that the irrigation system is not working as it is mostly turning brown.
| In-Progress |
| July 13, 2026 | Landscape | Sprinkler at divide area of entrance to Andalucia.
Lots of water at each watering for small area.
Much run off onto street.
May be adjust water a little?
White pipe to help soil drainage would love a little less water too.
Thank you.
| In-Progress |
| September 25, 2025 | Landscape | There are 5 dead trees in Meritage Park. They need to be replaced.
| In-Progress |
| November 1, 2026 | Club | The floor in the ladies shower area is very slippery. It needs to be cleaned and possibly adding traction strips. It is a major falling hazard.
| In-Progress |
| December 1, 2025 | Gates | The Solera Pedestrian Gate is not working correctly.
The Key FOB Receiver light turns from red to green, but the mechanical lock does not click open.
So the work-around for some residents has been to prop the gate open when they leave.
This practice defeats the purpose of even having gates, so could you please have maintenance look at it?
Robert: The vendor for the gates will be here Weds and Thursday.
| In-Progress |
| February 18, 2026 | Tennis / Pickleball Court | Several of the electrical outlets at the tennis and pickleball courts don't work. We need them to work for special events to aid in food and beverage service, and potentially to help dry and clean the courts. Please restore all outlets near the shade structure between the tennis and pickleball courts to a functioning level.
Robert: I have created a work order for these repairs.
The parts are in and we will start the outlet replacement .
| In-Progress |
| April 9, 2025 | Villages | The olive grove path running from St Emilion lane to the Bordeaux Park is in need of maintenance. The weeds are growing across the entire path in spots, eventually, there will be no path!! The area of mud is still there, I suppose with the warmer weather it will turn to dust!! I was told that that issue would be addressed in January. The path desperately needs new gravel and weed removal. There is also serious overgrowth between the Olive trees. Many of these weeds are grasses that have spikes that are dangerous for our dogs. Please see photos
| In-Progress |
| July 26, 2024 | Landscape | Please, please, please check the sprinklers at the upper end of Miwok Park. This is my third request for someone to actually run the sprinklers and look for the problem of no water pressure getting to the grass. The grass cannot withstand 100+ degree days and very little, if any water. One sprinkler line was on today, but only one sprinkler at the end was working. My requests are marked In Progress, but nothing seems to change.
| In-Progress |
| June 30, 2026 | Vineyards | Same major vineyard leak as a few weeks ago. The fellows repaired that and it’s leaking again. It’s in the vineyards behind the middle of Moscato and there’s several smaller leaks along the way, but the major leak runs past at least three or four houses on Moscato. They can’t miss it if they drive behind Moscato. I reported the same leak several weeks ago.
I submitted a similar photo a few weeks ago.
| In-Progress |
| December 8, 2025 | Wine Barn | when we went in Wine Barn just now for the folding chairs, we deactivated the alarm and saw notice that the back-up battery was showing LOW. Also, all the lights were on. We shut lights off.
| In-Progress |
| January 31, 2025 | Landscape | Over two years ago the HOA was going to reapply bark to the common area around the upper and lower Miwok Park. That was delayed because of the PG&E project. I have a view fence that overlooks the upper park, and the space between the fence and the grass is constantly growing weeds. Terra Care sprays some of those weeds maybe once or twice a year. When will the promised bark be reapplied? I see that it was done near the clubhouse. I pay a lot in HOA fees to be ignored for many years. This is marked as completed, but the only bark that is left, and that is very little, is from the original bark that was put down many years ago. Thank you.
| In-Progress |
| October 19, 2026 | Villages | Water leak
| In-Progress |
| October 28, 2024 | Villages | It has been reported that our gates are making a very high pitch sound when opening and closing. I am out of town and submitting this request. As you know the gates are new and have already broken once. Thanks for investigating. Rhone Village
| In-Progress |
| February 11, 2026 | Club | apparent new(ish) asphalt rupture in parking space, first stall left side, 2nd level, across from pickleball courts
| In-Progress |
| April 3, 2025 | Vineyards | URGENT Large water leak end of moscato bottom of vineyard
Photo to large to send.
| In-Progress |