| June 2, 2025 | Landscape | The Chef's Garden team will be planting the new herbs in the raised garden beds behind the club and the pumpkin patch beside the garden beds this week. Can you please turn on the water to both areas and do any repairs needed to ensure the water is adequate?
Thanks so much!
| Completed |
| May 31, 2025 | Club | The thermostat in the men’s locker room is set to 85 degrees. This leaves the locker room very hot and humid (from the showers). Please change it to something reasonable before the weather gets really hot!
06/04/25: We cleared the programming on the thermostat. It will no longer go to 85 degrees; we'll keep checking it, but it should be and stay comfortable in there.
Thank you, BSRG Facilities Team
Will
| Completed |
| May 30, 2025 | Tennis / Pickleball Court | Clock at pickleball courts has stopped
| Completed |
| May 23, 2025 | Gates | The call box at the Solera gate is not accepting access codes and only gives a busy signal when dialing a member's phone number.
| Completed |
| May 20, 2025 | Gates | The man gate on Solera Street is not self closing. It is out of alignment.
| Completed |
| May 19, 2025 | Gates | Barossa pedestrian gate located at California Trail/Trilogy Parkway is not working again. Residents unable to access entry into Barossa unless they use the Sacred Mountain pedestrian gate.
| Completed |
| May 18, 2025 | Landscape | The removable Bollards at the vineyard entrance located on Zinfandel Drive are out of the ground holes and lying horizontally on the ground. I almost stepped in one of the holes while walking. Without the bollards in place, traffic is allowed to enter the vineyard and it is a safety hazard to people walking on the trail. I tried to put one back into the hole, but it was way too heavy for me to lift.
| In-Progress |
| May 12, 2025 | Gates | Miwok entry gate stuck open. Beeping……..
| Completed |
| May 11, 2025 | Club | Any idea when the TV’’s will be fixed on the gym equipment this time. Seems to me, it goes out frequently. Why not really address the issue. Stop putting bandaids on the problem & invest in a solution.
06/04/25 The Direct TV technician has been working on this for weeks now. As it is taking so long, we contacted ClubCare who is reaching out to Technogym to check and see if the machines can be set up to stream T.V.. We will update here as we get answers, hopefully today/this week. Thank you, and apologies for the delays in with getting this fixed.
BSRG Facilities Team
| In-Progress |
| May 8, 2025 | Vineyards | A vineyard water line at post #36 between Barbaresco and Riesling Circle has been running a major leak into the drainage line to the
Riesling Circle Street drains from before 7:00 pm and now up to 10:00 pm
| Completed |
| May 8, 2025 | Vineyards | A one-inch water line was broken halfway up on post #36 between Barbaresco and Riesling Circle.
The leak was found at 7:45 pm and now at 9:30 pm. The drainage line runs into Riesling Circle.
| Completed |
| May 8, 2025 | Vineyards | There is a substantial water leak in the vineyard off Riesling Circle. I found one near the green telecommunications box this morning. There was also a leak near the park that had already been called in when I found it. At 7:45 this evening, I was out in my backyard ( which is right off the trail between Riesling Circle and Barbaressco), and water was streaming down the vineyard hill.
I took pictures, but am unable to load them. When my husband gets home, we'll try to send the pics.
| Completed |
| May 7, 2025 | Villages | I live on trilogy second house in from Zinfandel. Could you please ask the Vineyard people that are spraying, etc. not to drive so fast past our houses it create lots of dust. Also, sometimes they start at 6 AM but if that’s the rule OK, but if they’re supposed to start later, maybe you can reinforce it. Thanks,
| In-Progress |
| May 6, 2025 | Gates | The Barossa pedestrian gate across from the bocce courts is broken again.
| Completed |
| May 3, 2025 | Villages | Porto gate stuck open. Will not close
| Completed |
| April 25, 2025 | Villages | The "blue bots dot, fire hydrant marker" needs to be replaced on St Emilion at St Julien. Resident was told to throw away the old one Thank You
| In-Progress |
| April 25, 2025 | Tennis / Pickleball Court | Tennis Court 3 - Net strap broken.
Can a new strap be ordered?
This is not a duplicate request.
I sent a request yesterday for a new strap for court 1
When we played today the strap on court 3 broke,
We need two net straps now, one for court 1 and another for court 3.
Thanks 😊
| Completed |
| April 24, 2025 | Tennis / Pickleball Court | The net strap on Tennis Court #1 is worn and needs to be replaced.
As a workaround we swapped out our strap with the one from the unused net on the pickle ball court.
Can a new net strap be ordered for the net on Tennis Court #1?
The players can install the new strap once it arrives.
Thank you.
| Completed |
| April 21, 2025 | Gates | Rhone Gate stuck open.
| Completed |
| April 18, 2025 | Villages | Hi,
I hate to be this person, but at the corner of Latour and St Julian is a house with a superbad lawn that desperately has needed attention for many months. It's overgrown, weed ridden, animal holes, etc. Looks like a vacant lot. Pics don't do it 'justice.' I think it's a rental but regardless, I'm sure someone is responsible for keeping it at least presentable. The address is 1738 Latour. thank you
PS. Your Report page would not allow enough room to attach even one picture. You need to increase the MB.
| In-Progress |
| April 18, 2025 | Tennis / Pickleball Court | Latch at pickleball gate is loose. Both screws are stripped (maybe through-holes and bolt with nut will be better)
Maintenace Dept: We added new screws to resecure the gate latch
| Completed |
| April 14, 2025 | Gates | St. Julien exit gate stays open.
| Completed |
| April 14, 2025 | Gates | The St Julian exit gate does not close both gates.
| Completed |
| April 13, 2025 | Gates | St Julien resident reports St Julien exit gate has been open since 2pm
| Completed |
| April 11, 2025 | Gates | Latour exit gate still randomly sticking open, like right now 🤔
| Completed |