| March 11, 2023 | Gates | the Porto entry gate is broken again. Could you please have someone correct the problem.
| Completed |
| March 14, 2023 | Gates | At the Latour Gate, the top cap on one of the gate pillars has blown off and is currently sitting in the landscape.
| Completed |
| March 25, 2023 | Gates | The Porto entry gate continues to be open. This has been reported before, but we need a permanent fix. This is a safety issue to have our gate open all the time.
| Completed |
| March 25, 2023 | Gates | The Inbound Porto Automobile Gates have been found wide open many times during the last month, with no explanation or warning..
Last night was the latest, reported to me by my neighbor Jack.
Instances: 2/20/23, 3/2/23, 3/3/23, 3/7/23, and now again (3/25/23).
| Completed |
| March 25, 2023 | Gates | Lafite Golf cart gate locked in open position
| Completed |
| March 27, 2023 | Gates | Once again the Sonoma exit gate has remained open for several days. This is unacceptable. We all know about the recent burglaries and, although Trilogy is not a completely secured community, Blue Star should be working on making it more secure, not less.
Please don’t give your pat answer, “ We’re working on it.” How about a firm date when the problem will be resolved.
| Completed |
| March 29, 2023 | Gates | St Julien entry gate stuck open again
| Completed |
| April 1, 2023 | Gates | Zinfandel vehicle exit gate stuck open
| Completed |
| April 8, 2023 | Gates | With crime increasing locally, and with this week's news that there may have been a Trilogy home break-in, my Porto neighbors are increasingly concerned that our vehicle gates are frequently mysteriously left fully open for hours at a time. Dave Lanier of Trilogy Neighborhood Watch believes I should get a reply and status report when I submit problems with our gates into this database. To date, I have never received a single bit of feedback after submitting problems here. I would like to get these so I may update my neighbors.
Robert Stapleton,
Captain of the Port Neighborhood Watch.
650-208-8585
bobbyds695@gmail.com
| Completed |
| April 8, 2023 | Gates | As I have reported before, the pedestrian gate for our Porto neighborhood in Trilogy by the Vineyards, is not closing by itself when pedestrians walk through without expressly closing the gate behind them. If left to swing shut by itself, the gate will often not close. This is not due to wind or any other weather condition. it can happen just as frequently on warm windless sunny days as it can in rainy, windy weather.
Note that I have submitted maintenance requests about this and about the vehicle gates that also do not close quite often. but I have never received any reply or status report for the comfort of my neighbors
Robert Stapleton, Porto Neighborhood Watch Captain.
| Completed |
| April 15, 2023 | Gates | In the back right corner of Monte Rosa park (city park located between Bordeaux and Tuscany) there is a gate that allows access to and from the Montepulciano vineyard. The gate has a card key reader, but the gate opens without using an access key. Just yank on it an it opens. I recall months ago there was a cable lock on that gate preventing it from opening, but the cable lock is not there anymore. I see that Bordeaux residents are using that gate but I think it should have a lock to prevent non-residents from using it to enter the vineyards (and therefore enter Bordeaux without any restrictions). -
*****Message from VAMC - We are currently working with the City to get this working for our residents. We have locked this gate to close access off to the public. Once resolved, we will send out a mass email to our residents. - JW ****
| Completed |
| April 23, 2023 | Gates | Residents report Solera vehicle gates stuck open
| Completed |
| May 1, 2023 | Gates | Porto gate not closing
| Completed |
| May 1, 2023 | Gates | In-bound Porto vehicle gate is stuck open
| Completed |
| May 6, 2023 | Gates | Residents report St Julien gate locked in open position
| Completed |
| May 8, 2023 | Gates | Rhone gate stuck open.
| Completed |
| May 10, 2023 | Gates | The Rhone entrance gate is struggling to open
| Completed |
| May 29, 2023 | Gates | Rhone entrance gate is stuck in open position.
Please repair.
Thank you.
| Completed |
| May 31, 2023 | Gates | The Rhone entrance gate is out-of-order for the second time in 3 weeks, staying constantly open and disallowing for NO community security.
| Completed |
| June 5, 2023 | Gates | Entry vehicle gate to Latour is stuck open
| Completed |
| June 7, 2023 | Gates | Latour exit gate now sticking open
| Completed |
| June 7, 2023 | Gates | When walking through the pedestrian Porto gate, the gate no longer closes and latches. (We must notice that it does not close and we must pull it closed when entering Porto. or push it closed when exiting Porto.)
| Completed |
| June 9, 2023 | Gates | EMERGENCY- RHONE GATE WONT OPEN- CANT GET HOME !
| Completed |
| July 8, 2023 | Gates | Main Barossa gate key pad is not always working. Week of July 3d, gate would not dial numbers and or ring through to phone. One on July 4 at 5am and again on july 7 at 10p and July 8 at 3am
| Completed |
| July 11, 2023 | Gates | At 9:30pm, I questioned a woman on Healing Rock Ct. I asked how she got inside the gate. She said the pedestrian gate was unlatched.
| Completed |