| February 19, 2023 | Villages | Porto gate still not closing
| Completed |
| February 20, 2023 | Gates | Auto gate entry side in Porto Village is consistently open which is a big safety concern. Has been going on for months.
| Completed |
| February 21, 2023 | Gates | Looks like wind is keeping the Latour exit gate open. Not sure about other locations
| Completed |
| February 22, 2023 | Pool | When will we have music again in the pool, and when will the hot tub be working? Thank-you.
| Completed |
| February 25, 2023 | Gates | Gate at end of Barsac Ct is not latching for unknown reason
| Completed |
| March 1, 2023 | Pool | Paint is chipped and laying at edge of pool entrance ladder. There is also a lot of black residue, mold?, along the drain areas in the tile that has rarely if ever been cleaned. Time is filthy there also. I have pictures , the area should be cleaned with maintance of pool area. Just needs a good scrubbing. I know the pool is part of litigation but that should not exclude daily or weekly cleaning of areas. It is gross!
| Completed |
| March 2, 2023 | Gates | Ped card reader not working at Miwok gate
| Completed |
| March 3, 2023 | Gates | Resident reports entry Latour vehicle gate is stuck open. I just confirmed
| Completed |
| March 4, 2023 | Villages | Porto entry gate is broken-stays open will not close
| Completed |
| March 11, 2023 | Gates | the Porto entry gate is broken again. Could you please have someone correct the problem.
| Completed |
| March 12, 2023 | Villages | A section of the recently repainted wall cap in my back yard has the paint peeling off again. This is the same section that had already been repainted by the painter (see the ticket I opened on January 18th. The painter did come out and repaint the peeling section, but the paint is coming off again). Clearly the painter did not adequately prep the wall cap before painting.... twice. I'm happy to do the work correctly on my own if the HOA can provide me a pint or quart of the correct paint. I can provide a picture if you like.
| Completed |
| March 14, 2023 | Vineyards | The V- ditch between Porto Village and the vineyard is clogged with debris. The worst is located behind the cul-de-sac.
| Completed |
| March 14, 2023 | Gates | At the Latour Gate, the top cap on one of the gate pillars has blown off and is currently sitting in the landscape.
| Completed |
| March 24, 2023 | Club | Someone hit one of the electrical outlet posts on the "exit side" of the Club horseshoe
| Completed |
| March 25, 2023 | Gates | The Porto entry gate continues to be open. This has been reported before, but we need a permanent fix. This is a safety issue to have our gate open all the time.
| Completed |
| March 25, 2023 | Gates | The Inbound Porto Automobile Gates have been found wide open many times during the last month, with no explanation or warning..
Last night was the latest, reported to me by my neighbor Jack.
Instances: 2/20/23, 3/2/23, 3/3/23, 3/7/23, and now again (3/25/23).
| Completed |
| March 25, 2023 | Gates | Lafite Golf cart gate locked in open position
| Completed |
| March 26, 2023 | Vineyards | The road behind Chardonnay Line is covered in Mud and the ditches are almost FULL with mud! With additional rain coming, we are worried the ditches will overflow into our yards. Please take care of this soon. Thank you!
- Message from VAMC - The walking trails and v-ditches will be addressed following the rains. - JW
| Completed |
| March 27, 2023 | Gates | Once again the Sonoma exit gate has remained open for several days. This is unacceptable. We all know about the recent burglaries and, although Trilogy is not a completely secured community, Blue Star should be working on making it more secure, not less.
Please don’t give your pat answer, “ We’re working on it.” How about a firm date when the problem will be resolved.
| Completed |
| March 28, 2023 | Villages | The swinging door for pedestrian access to Porto Village no longer swings closed.
| Completed |
| March 29, 2023 | Bocce Court | Sand bags have been removed from the V Ditch drain behind the Bocce Court and mud and sand are now flowing into the drain which may cause underground blockage. I have photos that I can send to a separate email if that would be helpful.
Thanks for checking on this issue.
Shay
| Completed |
| March 29, 2023 | Gates | St Julien entry gate stuck open again
| Completed |
| April 1, 2023 | Gates | Zinfandel vehicle exit gate stuck open
| Completed |
| April 5, 2023 | Club | Outside main entrance to event center canopy.
I believe 7 or the 8 lights are burned out. Very Dark Safety Issue?
| Completed |
| April 6, 2023 | Vineyards | I see they’re finishing up the spraying today off the vineyards. I hope they can smooth out the trails they tore up with their tractor during the rain. Beer and little Syrah hills
- Message from VAMC - The walking trails and v-ditches will be addressed following the rains. - JW
| Completed |