Maintenance Issue Reports

Trilogy® at The Vineyards

Displaying 101 - 125 of 688

 Reported Location Issue Status
August 9, 2025Bocce Court

Cold water fountain at Bocce Courts has algae
growing in supply inlet, which is also restricting
water flow. HEALTH HAZARD!

Completed
August 13, 2025Gates

Latour exit gate is locked open again, at least an hour so far. 🤯 Sorry Scott

Completed
August 14, 2025Gates

Latour Ave. out gate is stick open again and making noises.

Completed
August 21, 2025Gates

Latour exit gate is stuck open again

Completed
August 23, 2025Villages

There is an issue with standing water and a buildup of algae along the street on Meritage Loop from the west end (1586 Meritage Loop) up to the storm drain between 1592 and 1594 Meritage Loop. This has been occurring yearly since the completion of some of the landscaping on the west side of the loop. It attracts pigeons, mice, and other creatures and is unsanitary. Something needs to be done about it.

I will pass this along to the HOA.
Robert

Shea Homes is the governing office and has investigated the issue. A corrective action has been put in place.

Completed
September 8, 2025Gates

Latour entry gate stuck open again

Completed
September 8, 2025Club

The Group Exercise Studio needs to be cleaned. The mirrors, floor, equipment, and mats.

Thank you,

Julia Benvensiste

Thank you for request. The team has completed the tasks.
Robert

Completed
September 10, 2025Tennis / Pickleball Court

The lock is not working on the shed - maybe just needing the battery to be replaced. Located behind tennis court #2.

Completed
September 14, 2025Gates

Latour exit gate is stuck open again

Completed
September 16, 2025Gates

Latour exit gate stuck open again

Completed
September 20, 2025Pool

Showers in ladies’ locker room by the pool are barely lukewarm.

Robert: Water heater work was completed

Completed
September 23, 2025Club

In Sawa Spa ladies lounge a hook is missing on the wall in the second shower and in the bathroom.

Completed
September 24, 2025Tennis / Pickleball Court

On the gazebo between the pickleball courts and tennis courts, the fabric shade material has come loose - and is flapping in the breeze. Thanks!

Completed
September 25, 2025Gates

Vehicle entry gate for St Julien apparently not working according to several Bordeaux residents

Completed
September 26, 2025Gates

St Julien entrance gate remains open

Completed
October 3, 2025Tennis / Pickleball Court

Clock at pickleball courts is running slow. This morning (Friday) it was 10 minutes behind.

Robert: A new battery was installed.

Completed
October 6, 2025Club

The swimming suit spin dryer in the men's locker room is not working.

Robert: I tested a few times, and it works. Another member used it while I was there, and it worked for him.

Completed
October 9, 2025Gates

Hello,

I just walked out of the Bordeaux pedestrian gate and in through the Sonoma pedestrian gate on my way to Firenze, and there is a problem with both. The pedestrian Bordeaux gate fails to latch automatically, and the pedestrian gate at Sonoma does not unlatch long enough to pull it open while it is being unlocked.

Bob McHugh

Robert: I adjusted the Bordeaux gate closing speed and latching. Tested it multiple times, now latches. The Sonoma gate needs an electronic striker. One is on order.

Completed
October 10, 2025Wine Barn

WINE BARN RAT(S): Last evening the Beer Club held a potluck. In attendance was an "uninvited" RAT, who ran in and out of the barn, under the dining tables and around people's feet while we ate. Some people thought it was a mouse, but it was 4-5 inches long (minus the tail); a little big for a mouse. Perhaps it's an adolescent rat. If so there's probably more than one from a litter living around the barn. There is a Beer Club Chili Cook Off scheduled on October 20 with 150 people registered to attend. Hopefully the rodent problem at the barn will be resolved by that date.

Robert: we ahd our pest control go out and to set bait stations

Completed
October 16, 2025Gates

The pedestrian gate at the Solera entrance of Tuscany doesn’t close on its own, after you pass through it. Thanks.

Completed
October 18, 2025Gates

The pedestrian gate to Sonoma doesn't work, and the one to Bourdeaux at Latour doesn't always close. And when they sealcoat Zinfandel, you can't use the gate to get in.

Robert: Gate hinges was adjusted. Now closes on it's own.

Completed
November 7, 2025Gates

Latour pedestrian gate is not closing. Seems to be a hinge/spring issue

Robert: The spring tension on the hinges was adjusted. Now closing.

Completed
November 7, 2025Gates

The St. Julien entrance gate is remaining open.

Robert: the gate was reset.

Completed
September 24, 2019Club

Light out in entry fountain

Completed
September 29, 2019Club

An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .

This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?

Thank you,
Warren Watson

Completed
 Reported Location Issue Status

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