| November 29, 2025 | Club | Light on step to mail room is coming out again. Maybe, they could be resisted.
| Completed |
| December 16, 2025 | Club | Two ceiling light bulbs are not working in the Hii Room at club. Have been reported but not fixed for some time now. Both lights are next to each other and window. Makes game playing dark and difficult. Thank you.
Robert: I was able to repair one fixture. The other needs a ballast which was ordered on 12/21
| Completed |
| December 16, 2025 | Gates | Latour pedestrian gate is still not closing on its own.
| Completed |
| December 17, 2025 | Gates | The Solera exit gate is stuck halfway open.
Robert: Repair company to come out today 12/22
| Completed |
| December 19, 2025 | Villages | Hi there
The human entrance swing doors for the Bordeaux community gates.
The closing swing mechanism do not work on both doors leaving them to not latch and lock.
| Completed |
| December 20, 2025 | Gates | The Solera exit gate is stuck in the half open position again this morning.
Robert: Repair company to come out today 12/22
| Completed |
| December 22, 2025 | Villages | Looks like the Solera exit gate in Tuscany is stuck open. Thank-you.
Robert: Repair company to come out today 12/22
| Completed |
| December 26, 2025 | Gates | The pedestrian gate on Latour (Boudreaux) still doesn't already close. I have reported this several times and still not fixed. I believe it is out of alignment.
| Completed |
| December 27, 2025 | Gates | The pedestrian gate going into Andalucia in Tuscany doesn’t lock properly. Thanks.
| Completed |
| December 30, 2025 | Gates | Self closing hines at pedestrian gate at St Julien need adjusting. Gate is not closing.
| Completed |
| January 8, 2026 | Club | First Thanks for removing the two unused signs behind the new Handicapped Signs.
There are two unused sings adjacent to the 2-6 Mail Room Parking. These are the old Golf Cart Parking Signs.
Can these please be removed also?
Thanks Ken
Thank you, Ken, for reporting this issue. We have issued a work order to get these removed.
Robert
| Completed |
| January 12, 2026 | Villages | Gate lock on fence at Viognier Ct does not work as of January 11.
We will go check the batteries, Asap
Robert
| Completed |
| January 24, 2026 | Club | There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door.
Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.
| Completed |
| January 24, 2026 | Club | There are 3 up lights in the entrance to Club out. Also the path lights on the Porto side aren’t on or all out. And path lights leading up to Event Center entrance aren’t on. As well as path light on the offside side of the mailroom entrance by Spa side door. I tried 2 times to send this. This is without pic’s.
Robert: The breezeway uplighting has been repair along with the 3 uplighting in the main entry and pathway lighting for Event Center. We are currently working on the balance.
| Completed |
| January 24, 2026 | Club | Pic’s
| Completed |
| January 25, 2026 | Villages | Hello, the gate combination lock system from the cul-de-sac to the walking path along the vineyards don’t work.
In the Bordeaux community at the end of Barsac
And viognier
Batteries need to be changed?
Combo is 1443
Thanks
Robert: I was informed that the batteries were changed. I will go and double check the issue.
| Completed |
| January 26, 2026 | Tennis / Pickleball Court | Clock facing pickleball courts has stopped.
We will check the batteries again.
Robert
| Completed |
| January 27, 2026 | Gates | The Sonoma pedestrian gate still doesn’t always work.
The Latour pedestrian gate is working great!!
| Completed |
| January 27, 2026 | Villages | The street light on Solera st by meritage loop park pergola is out.
Robert: I will inform the HOA office.
| Completed |
| January 28, 2026 | Gates | ST. Julien Walking gate is not closing. Needs repair
| Completed |
| January 28, 2026 | Gates | Both pedestrian gates on Barsac ct & Viognier Ct will not open using the numeric key pad.
This is my third request concerning this issue.
Please acknowledge this request.
Thank you
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |
| January 30, 2026 | Villages | There is a crosswalk going up Trilogy Parkway at the entrance to Porto Village. The button on the pole on the side going up is broken. The parts are laying on the ground at the base of the pole. Also I thought there were supposed to be lights on the signs that lit up when the button was pushed to alert drivers that there are pedestrians in the crosswalk. There does not appear to be any lights on the either sign.
Robert: Thank you for bringing this forward. I will investigate and repair.
This has been fixed.
| Completed |
| January 30, 2026 | Gates | The gate at the end of Viognier Ct is not working
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |
| January 30, 2026 | Gates | Pedestrian gate at the end of Viognier Ct - the gate code does not open the gate.
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |
| January 30, 2026 | Gates | The vineyard gate on Viognier Ct is not working. I live right by the gate and I get requests to let people in often. This seems to be an ongoing issue and it gets fixed but then breaks again. Thanks
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |