| September 26, 2023 | Gates | The pedestrian/golf cart gate between Bordeaux and Rhone - at Lafite Ct and Briones Valley Rd - is not working...again. Or at least it wasn't working this morning, Sept 26, around 8:45 am.
| Completed |
| May 31, 2023 | Gates | The Rhone entrance gate is out-of-order for the second time in 3 weeks, staying constantly open and disallowing for NO community security.
| Completed |
| July 28, 2026 | Club | There are two different audio tracks playing in the men’s locker room; one in the poker table area and the other in the rest of the locker room. I realize this is not a major problem, but thought it best to bring to someone’s attention nonetheless. Thanks.
| Completed |
| November 4, 2022 | Club | Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken
| Completed |
| July 26, 2022 | Landscape | There are weeds that are totally overgrown in common area on symphony circle. It is the access to the olive orchard behind the exterior wall. (1525 Symphony Cir ) It looks horrible! There needs to be maintenance on this access area!
| Completed |
| July 27, 2022 | Villages | Trash can in Bordeaux park near picnic table needs repair or replacement, it has broken slats on sides.
| Completed |
| August 6, 2022 | Gates | My card does not open the sidewalk Solera gate. When I can scan the card it beeps and the light turns green but the latch does not open when the lever is pushed down. I have tried this several times and it works occasionally. I can use the card to open the car gate.
| Completed |
| August 12, 2024 | Gates | I understand that you are working to repair the Latour gates. Just an FYI that the Latour entrance gate remains open. See photo below. Thank you for your continued attention to the operation of Bordeaux gates.
I was unable to submit the photo
| Completed |
| November 7, 2025 | Gates | Latour pedestrian gate is not closing. Seems to be a hinge/spring issue
Robert: The spring tension on the hinges was adjusted. Now closing.
| Completed |
| October 10, 2025 | Wine Barn | WINE BARN RAT(S): Last evening the Beer Club held a potluck. In attendance was an "uninvited" RAT, who ran in and out of the barn, under the dining tables and around people's feet while we ate. Some people thought it was a mouse, but it was 4-5 inches long (minus the tail); a little big for a mouse. Perhaps it's an adolescent rat. If so there's probably more than one from a litter living around the barn. There is a Beer Club Chili Cook Off scheduled on October 20 with 150 people registered to attend. Hopefully the rodent problem at the barn will be resolved by that date.
Robert: we ahd our pest control go out and to set bait stations
| Completed |
| February 1, 2023 | Villages | Porto gate is open and not closing.
| Completed |
| May 18, 2026 | Tennis / Pickleball Court | Canvas on top of the gazebo between the pickleball & tennis courts is torn and not fully secured.
| Completed |
| September 3, 2022 | Villages | I received a report from a neighbor that for the past couple of days, the St. Julien exit gate has not been working correctly. Appreciate your help!
| Completed |
| September 3, 2022 | Landscape | The hedges on Trilogy Parkway approximately 1/2 way up on the right hand side (as you are going up the parkway) need to be trimmed again. This has been an issue for several years and I am hoping we can have the hedges maintained and looking like the same hedges on the lower section of the Parkway. The only way this can happen is with consistent trimming the top of the hedges, proper irrigation and fertilizing on a regular basis.
| Completed |
| September 7, 2022 | Gates | A friend visited yesterday. I had told her to enter the last four digits of my phone number at the Latour gate, which has always worked in the past (causing my phone to ring so I can dial 9 to remotely open the gate.) This time, she got a message displayed that it was dialing my number, and it came through as a voice call. This happened multiple times, including once when I was sitting beside her and saw that she did exactly what was the correct steps. My transponder and card continue to work normally, but I want visitors and delivery people to be able to ring my phone so I can open the gate for them.
| Completed |
| August 12, 2024 | Gates | I understand that you are working to repair the Latour gates. Just an FYI that the Latour entrance gate remains open. See photo below. Thank you for your continued attention to the operation of Bordeaux gates.
| Completed |
| March 3, 2026 | Wine Barn | I called Feb. 25 and left a message with facilities about the lights on the Wine Barn being left on 24/7 for days. I was very thankful that someone went there to turn them off within 3 hours of my report. Unfortunately, I had to call again on Feb. 27 as they were back on again. I'm not sure that anyone showed up then or not. As of Mar. 2 they were on and they are still on today, Mar. 3.
Robert:
This issue has been corrected.
| Completed |
| October 3, 2025 | Tennis / Pickleball Court | Clock at pickleball courts is running slow. This morning (Friday) it was 10 minutes behind.
Robert: A new battery was installed.
| Completed |
| January 31, 2023 | Gates | The entrance into Bordeaux gate on LaTour is remaining opened and does not close.
| Completed |
| May 1, 2026 | Pool | The music at the pool keeps looping to the same stuff over and over. When will this get fixed? Also - why is there caution tape around the pool? It would be nice if you communicated with the membership about your work and whether the pool area is open or not.
Robert: Dana has addressed this report
| Completed |
| September 28, 2022 | Gates | Lafite gate stuck open
| Completed |
| September 29, 2022 | Tennis / Pickleball Court | Please hang the #3 sign on the tennis court. The sign is on the ground on that court.
| Completed |
| October 11, 2022 | Landscape | They have sprinklers running in the heat of the at the Sonoma gate Entrance.
| Completed |
| July 16, 2025 | Gates | Latour entrance gate is remaining open.
| Completed |
| September 18, 2023 | Tennis / Pickleball Court | The third light post (facing court #2) - the light is out.
| Completed |