Maintenance Issue Reports

Trilogy® at The Vineyards

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 Reported Location Issue Status
September 26, 2023Gates

The pedestrian/golf cart gate between Bordeaux and Rhone - at Lafite Ct and Briones Valley Rd - is not working...again. Or at least it wasn't working this morning, Sept 26, around 8:45 am.

Completed
May 31, 2023Gates

The Rhone entrance gate is out-of-order for the second time in 3 weeks, staying constantly open and disallowing for NO community security.

Completed
January 31, 2026Landscape

Trail on Chardonnay lane in need of weed removal.

Robert: HOA office has been informed

Completed
November 4, 2022Club

Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken

Completed
July 26, 2022Landscape

There are weeds that are totally overgrown in common area on symphony circle. It is the access to the olive orchard behind the exterior wall. (1525 Symphony Cir ) It looks horrible! There needs to be maintenance on this access area!

Completed
July 27, 2022Villages

Trash can in Bordeaux park near picnic table needs repair or replacement, it has broken slats on sides.

Completed
March 17, 2026Gates

Approximately 9pm a large truck crashed through the Miwok entry gate and sped up Miwok. Gate is trashed!
Please fix. Police called.
Thank-you.

Robert: Thank you for your report. WE are currently handling the issue

Completed
August 12, 2024Gates

I understand that you are working to repair the Latour gates. Just an FYI that the Latour entrance gate remains open. See photo below. Thank you for your continued attention to the operation of Bordeaux gates.

Completed
May 19, 2025Gates

Barossa pedestrian gate located at California Trail/Trilogy Parkway is not working again. Residents unable to access entry into Barossa unless they use the Sacred Mountain pedestrian gate.

Completed
May 12, 2025Gates

Miwok entry gate stuck open. Beeping……..

Completed
February 1, 2023Villages

Porto gate is open and not closing.

Completed
December 27, 2025Gates

The pedestrian gate going into Andalucia in Tuscany doesn’t lock properly. Thanks.

Completed
September 3, 2022Villages

I received a report from a neighbor that for the past couple of days, the St. Julien exit gate has not been working correctly. Appreciate your help!

Completed
September 3, 2022Landscape

The hedges on Trilogy Parkway approximately 1/2 way up on the right hand side (as you are going up the parkway) need to be trimmed again. This has been an issue for several years and I am hoping we can have the hedges maintained and looking like the same hedges on the lower section of the Parkway. The only way this can happen is with consistent trimming the top of the hedges, proper irrigation and fertilizing on a regular basis.

Completed
March 5, 2026Gates

Pedestrian gate at St Julien does not latch. Seems like the handle mechanism is stuck.

Robert: The parts has been ordered. ETA Weds 3/18

Completed
March 9, 2025Gates

The Latour exit gate continues to periodically remain open after a car drives through then when it closes it beeps and remains open until the next car drives through then the gate will close. I know this sounds weird but we were walking home and stood at the open Latour exit gate and observed this in progress

Completed
August 23, 2025Villages

There is an issue with standing water and a buildup of algae along the street on Meritage Loop from the west end (1586 Meritage Loop) up to the storm drain between 1592 and 1594 Meritage Loop. This has been occurring yearly since the completion of some of the landscaping on the west side of the loop. It attracts pigeons, mice, and other creatures and is unsanitary. Something needs to be done about it.

I will pass this along to the HOA.
Robert

Shea Homes is the governing office and has investigated the issue. A corrective action has been put in place.

Completed
May 3, 2025Villages

Porto gate stuck open. Will not close

Completed
January 31, 2023Gates

The entrance into Bordeaux gate on LaTour is remaining opened and does not close.

Completed
December 26, 2025Gates

The pedestrian gate on Latour (Boudreaux) still doesn't already close. I have reported this several times and still not fixed. I believe it is out of alignment.

Completed
September 28, 2022Gates

Lafite gate stuck open

Completed
September 29, 2022Tennis / Pickleball Court

Please hang the #3 sign on the tennis court. The sign is on the ground on that court.

Completed
March 3, 2026Club

The caution tape on the sidewalk on Trilogy Parkway opposite the Porto gate is again peeling even thought it was repaired a week or so ago.

Robert: We will re-apply. Sprinklers are wetting the area.

Completed
August 2, 2024Gates

9am on Friday 8/2 I couldn’t get out of the Latour gate. Used the St Emilion gate

Completed
September 18, 2023Tennis / Pickleball Court

The third light post (facing court #2) - the light is out.

Completed
 Reported Location Issue Status

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