| July 30, 2023 | Pool | The blue fabric pool chairs are filthy. When will they be cleaned please?
| Completed |
| April 8, 2023 | Gates | With crime increasing locally, and with this week's news that there may have been a Trilogy home break-in, my Porto neighbors are increasingly concerned that our vehicle gates are frequently mysteriously left fully open for hours at a time. Dave Lanier of Trilogy Neighborhood Watch believes I should get a reply and status report when I submit problems with our gates into this database. To date, I have never received a single bit of feedback after submitting problems here. I would like to get these so I may update my neighbors.
Robert Stapleton,
Captain of the Port Neighborhood Watch.
650-208-8585
bobbyds695@gmail.com
| Completed |
| January 14, 2023 | Gates | 😫😫😫 reported to me that exit gate for St Julian is now stuck open.
| Completed |
| November 4, 2022 | Club | Parking Lot Lights adjacent to Abby's have been out for some time.
Fountain Light at Circle most are burned out.
Thanks
Ken
| Completed |
| November 6, 2022 | Gates | The pedestrian gate at Solera Street does not close properly. The spring needs to be adjusted or replaced. It does not generate enough force to close the gate. This is more apparent when it is cold outdoors.
| Completed |
| November 8, 2022 | Villages | Entry gate at Porto village is not closing
| Completed |
| March 25, 2026 | Gates | Vehicle entry gate stuck open, Latour gate
| Completed |
| August 12, 2024 | Gates | I understand that you are working to repair the Latour gates. Just an FYI that the Latour entrance gate remains open. See photo below. Thank you for your continued attention to the operation of Bordeaux gates.
| Completed |
| July 26, 2023 | Landscape | There is an Italian cypress tree at the southeast corner of the intersection of Sacred Mountain Lane and Vineyards Parkway that is leaning heavily and appears to be falling over. It looks like a previous effort to stake and stabilize the tree has failed.
**** Response from HOA - Reported to Shea Homes to address*****
| Completed |
| April 6, 2023 | Vineyards | I see they’re finishing up the spraying today off the vineyards. I hope they can smooth out the trails they tore up with their tractor during the rain. Beer and little Syrah hills
- Message from VAMC - The walking trails and v-ditches will be addressed following the rains. - JW
| Completed |
| January 13, 2023 | Villages | You probably have received many complaints about“Lake Moscato" in front of 1816 Moscato. I would think it should be a simple and cheap fix. It’s been a problem literally for 5+? years. In heavy rain the water pools in front of the house so much that it goes over the middle of the road and drains somewhat on that side of the street. Maybe it could be solved by a pipe or a small, deeper gutter to the storm drain several feet away.
- Message from VAMC - Thank you for the report. This street is still in control by Shea Homes. We have followed up with them requesting a repair timeframe. JW
| Completed |
| November 27, 2022 | Club | All Lights out from Main Fountain ( V Parkway ) to Bell Tower. Fountain and Olive Trees
| Completed |
| November 29, 2022 | Pool | 11/28 I was swimming in the lap pool and could hear the jack hammer outside. Another swimmer say he thought he felt the vibrations. I hope the pool, etc. was not damaged due to it and our "soil."
| Completed |
| November 29, 2022 | Gates | The Miwok entrance gate is stuck open and its control box is beeping.
| Completed |
| March 8, 2025 | Gates | At approximately 11:30am, the Latour vehicle entry gate was stuck in open position again, not sure how long, and around 12:15pm I saw it was closed
-BSRG to continue checking on the gates-
| Completed |
| January 4, 2024 | Gates | Sonoma pedestrian gate does not always close automatically. Sometime is closes on it's one, other times you have to manually close it.
| Completed |
| July 26, 2023 | Landscape | There is a dead pine tree at the Solera St. entrance into Tuscany. It needs to be removed and hopefully replaced. Thank you.
**** Response from HOA - Reported to Shea Homes to address***
| Completed |
| November 7, 2023 | Club | The Event Center needs to be cleaned. The floors are slippery and dirty. The window sills are also dirty
Thank you,
Julia Benveniste
| Completed |
| December 1, 2023 | Gates | The man gate at the Solera Street entrance is not reading the entry keys.
| Completed |
| January 3, 2023 | Pool | HOT TUB JETS NOT WORKING
| Completed |
| January 4, 2023 | Vineyards | The cement v ditch on the other side of my back fence is in bad shape from the recent rains. heavy rain water has gouged it out between the ditch and the service road. I am concerned about further rains collapsing the cement v ditch. an emergencie stop gap would just take a couple of sand bags to divert the water (like was done to my neighbors ditch) immediately after my fence ends.
I have pictures to illustrate that I could send from my I phone if you need
Thanks
Terry Weisbrich
| Completed |
| January 5, 2023 | Landscape | Bocce Park on California Trail: The east side of the park appears to have only 1 drain located on the east side of the park walkway near the tree closest to the sidewalk. That drain is completely blocked with debris and mud. The mud and tanbark has continuously washed onto the sidewalk in front of my property as well as onto my grass area. That drain needs to be cleared ASAP. The other problem there is the fact that there is only one drain. The terrain on that side of the park from the v-ditch to the street sidewalk slopes towards my property. The water then pools along the base of my west side fence. I have pictures where you can see the path the water takes from the trail at the v-ditch to the street if you want to see them.
| Completed |
| March 2, 2025 | Gates | Latour Gate malfunctioning - additional information:
“ when a car exits. it opens, and then it closes, and then it beeps and opens again and stays open.”
03.04.25 The gate issue was addressed and resolved; we'll keep an eye on it is fully updated. Thank you!
| Completed |
| December 28, 2023 | Gates | Bordeaux resident reports the Viongier gate now not lockable, completely broken.
| Completed |
| November 5, 2023 | Villages | The Solera gates to Tuscany have been open all day, since yesterday. Please close them.
| Completed |