| January 30, 2026 | Gates | The vineyard gate on Viognier Ct is not working. I live right by the gate and I get requests to let people in often. This seems to be an ongoing issue and it gets fixed but then breaks again. Thanks
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |
| January 31, 2026 | Landscape | Trail on Chardonnay lane in need of weed removal.
Robert: HOA office has been informed
| Completed |
| February 1, 2026 | Gates | Viognier Ct pedestrian gate lock not working. No power to keypad. Barsac working fine
Robert: New batteries has been installed twice in 2 weeks. We will replace the lock.
| Completed |
| February 3, 2026 | Gates | At the St Julien gate, the pedestrian gate closing mechanism is not attached to the gate. (I don't know if it's supposed to be attached or just push against it.) The gate seems to latch OK if it's released from wide-open, but it does not latch if released from nearly-closed.
Robert: I adjusted the closing hinge spring. The gate now closes from 4in away. Also, the mechanism you see is installed correctly it's a closer assist.
| Completed |
| February 8, 2026 | Club | The ceiling fans in the gym are rotating at various speeds (some slow, some fast), even though the selector on the wall is set to “fans hi.” In addition, one fan is not working at all. Thank you.
Robert: The Programming tech had a family emergency on the 4th the day before our appointment. we are waiting for a new date and time for the programmers return.
| Completed |
| February 10, 2026 | Gates | entry gate staying open at Porto Village
| Completed |
| February 10, 2026 | Villages | The is a cobblestone "path" going from Chardonnay to the vineyards and "trail" behind California Trail. It is loaded with weeds.
Robert: HOA responded to this request
| Completed |
| February 12, 2026 | Villages | Pathway lights walking down to the Porto gate from the clubhouse are still out. This problem has been reported to the concierge but still not fixed.
Robert: The Programming tech had a family emergency the day before our appointment. we are waiting for a new date and time for the programmers return.
| Completed |
| February 18, 2026 | Tennis / Pickleball Court | Clock on pickleball court is gone. I think it fell down in the storm and broke.
Robert: A new clock has been ordered, 02/19.
02/20. New clock installed
| Completed |
| February 19, 2026 | Landscape | I am one of the Trilogy Pickleball Club Board members and have a maintenance issue for you. Two new shade structures were added along one side of the pickleball courts. The posts supporting these structures sit in one of the grass areas that is irrigated using pop up sprinkler heads. Some of these sprinkler heads now need to be adjusted to both reduce the amount of overspray on the posts and to ensure the surrounding grass still receives the water it needs.
Thank you!
Robert: I will instruct our landscaping contractor to adjust.
| Completed |
| February 22, 2026 | Villages | There is a caution tape on the sidewalk across from the Porto gate that has lost adhesion and is half way come off.
Robert: I will apply new tape and notify HOA on the issue so they can have the sidewalk ground down or replace that section.
| Completed |
| February 28, 2026 | Gates | Barossa pedestrian gate on Trilogy Parkway does not work.
Robert: I will open a work order for repair.
| Completed |
| February 28, 2026 | Wine Barn | I walked by the wine barn this afternoon a few minutes after 4:00. All the string lights were on. Why? Sunset is not till 6:00. Most likely the timers need to be adjusted.
Robert: I will go and check the controller.
| Completed |
| September 24, 2019 | Club | Light out in entry fountain
| Completed |
| September 29, 2019 | Club | An announcement was sent out to members a while back that the "back" patio door in the gym by the treadmills was to be locked at all times. A sign was placed on the glass door referencing this policy. Now however, the sign has been removed from the door, and the door is regularly unlocked when I use the gym on a daily basis .
This policy was put into place for added security, and to prevent unauthorized non-member access to the gym, pool, and other facilities. Who changed this important policy, and why wasn't there a notification sent out to members, if it has been reversed?
Thank you,
Warren Watson
| Completed |
| October 3, 2019 | Wine Barn | Please have someone check the sprinklers on Miwok Ave in front of the wine barn. The planter area is like a swamp. Several dead trees were removed, most likely due to over watering. Hopefully they will be replaced soon.
| Completed |
| October 10, 2019 | Villages | Bordeaux park overwatered to the point of being too soggy to walk on. Also, a trash container with a yellow "caution" tape around it for some reason.
| Completed |
| October 12, 2019 | Gates | Are all access gates backed up by a battery in case PG&E turns off the power?
| Completed |
| October 12, 2019 | Wine Barn | In the wine barn restroom area, there is a female/male sign resting on the floor. It actually duplicates the sign on the doors.
| Completed |
| November 2, 2019 | Club | The plastic clear/grayish faceplate on the Abdominal Crunch machine in the gym is loose. It is missing a screw. Thanks.
| Completed |
| November 5, 2019 | Tennis / Pickleball Court | Tennis courts lights on at 6:00AM. Why?
| Completed |
| November 5, 2019 | Tennis / Pickleball Court | Is it possible to replace the tennis court light switch with a 2 hour timer?
| Completed |
| November 7, 2019 | Club | The technogym kiosk is offline. Unable to log in using my key. Thanks.
| Completed |
| November 11, 2019 | Villages | Street light out on California Trail at Chardonnay.
| Completed |
| November 20, 2019 | Club | New treadmill in the Gym is not working
| Completed |